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The Gateway Hotel Ganges Varanasi

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The Gateway Hotel Ganges Varanasi
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1,474 Reviews from our TripAdvisor Community

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Showing 1,190: English reviews
Cambridge New Zealand
Reviewed March 21, 2015

We stayed here for two nights, then had to move to another hotel as they were fully booked for the third night. The hotel was very grand. We were fortunate as there was an Indian wedding on in the grounds and we were able to go and have a look and even partake!! Our room was spacious and very comfortable....

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Helpful?
Thank Ilonca and Ken F
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of temples!! At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us. I have shared your appreciation with the team as feedback such as yours...

Skipton, United Kingdom
Reviewed March 19, 2015 via mobile

This is the third Gateway hitel we have stayed in. I think the hotel felt more tired than we did, we were only there for one night, the bed ws a little hard for our liking. We all ate in the restaurant which was busy, the staff though we're Asked on several occasions for an extra chair for one our...

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Helpful?
Thank johnc5555
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of temples! At the outset please accept our sincerest apologies for the inconvenience caused during your stay with us and not being able to come up to your expectations and live up to our own standards. We were extremely perturbed to know about the feedback mentioned by you pertaining to the courtesy and competence...

Reno, Nevada
Reviewed March 17, 2015

This hotel is nice. It's a great choice for the area. You are greeted with a nice necklace and a bindi. The rooms are a good size and clean. It's a pleasant place to get a break for the hectic activities in this area.

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Helpful?
Thank Deb W
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of temples!! At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us. I have shared your appreciation with the team as feedback such as yours...

spain
Reviewed March 17, 2015

Gateway hotel Varanasi We were suffering stomach upsets while we were here and the staff were very helpful. It's the best hotel in Varanasi and very busy with tourists and business people. We had a long wait at check in for our room to be prepared and were disappointed to find it was quite noisy - however there was no...

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Helpful?
Thank funwin
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of the temples!! At the outset I would like to thank you for taking your valuable time in sharing your feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us. I have shared your compliments/appreciations to my team as feedback such as your...

Brisbane, Australia
Reviewed March 16, 2015

As previous reviewers have commented,this hotel is not upholding Taj standards. The busy nature of the hotel is clearly overwhelming reception staff who are impersonal to the point of rudeness. The breakfast restaurant can be so busy as to be quite unpleasant. The range of buffet offerings is poor. The rooms are ordinary. The cuisine in the all day restaurant...

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3Thank Paul T
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of temples! At the outset please accept our sincerest apologies for the inconvenience caused during your stay with us and not being able to come up to your expectations and live up to our own standards. We were extremely perturbed to know about the feedback mentioned by you pertaining to the courtesy and competence...

Lancashire, United Kingdom
Reviewed March 15, 2015

This place tarnishes the Taj name. Room was small, shower room really small. The food at breakfast was not very inspiring or appetising. Had lunch once, not very good, service slow although not busy. The Indian restaurant however was very good, food well presented and plentiful and more importantly, very tasty. The bar service was again slow and they never...

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Helpful?
1Thank cascboss
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings! At the outset please accept our sincere apologies for the inconvenience caused during your stay with us and not being able to come up to your expectations and live up to our own standards. This is a small note to assure you that we have noted your feedback pertaining to the product, food and timeliness of services....

Reviewed March 11, 2015 via mobile

We had to arrange a party so inorder to enquire we went to the hotel. Guard outside the hotel didn't allow us to enter and even after entry the staff said "this is a private property and its on us to decide to whom will we serve, not to all"

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4Thank Aiyush12
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of the temples!! I would like to thank you for your patronage of The Gateway Hotel Ganges, Varanasi your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls in providing the best of services to our valued guests. This is a small note to assure you that we...

New Delhi, India
Reviewed March 9, 2015 via mobile

Location is central and very well connected. The property has an oriental touch and has all the latest facilities. The food served is delicious and very authentic. The staff is highly professional and very courteous. Overall, its always a pleasure to stay.

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2Thank vineetnanda
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of temples!! At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us. I have shared your appreciation with the team as feedback such as yours...

Lucknow, India
Reviewed March 7, 2015

She's the Taj - and this property does justice - nice co operative staff, good atmosphere- although the rooms are old and need some sprucing up- there is an elevator problem - but alls ok in the end - the pool is really nice - got a royal touch - there is a badminton and a tennis court to keep...

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1Thank raijvdeepali
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of temples!! At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us. I have shared your appreciation with the team as feedback such as yours...

Lucknow, India
Reviewed March 4, 2015 via mobile

Visited this place for a business meeting... good to see the place has wonderful rooms... The hotel is centrally located. .. The variety in breakfast is awesome and the taste as well... The rates are best in the category. .. The staff is very courteous and helpful. ... will love to stay again

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Helpful?
Thank AbhishekMiglani
Gatewayvaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from the city of temples!! At the outset I would like to thank you for taking your valuable time in sharing your kind feedback. I am pleased to note that we met your expectations and you had a pleasant and comfortable stay with us. I have shared your appreciation with the team as feedback such as yours...

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584 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Group-oriented mid-rise hotel centrally located on Raja Bazar Road at Nadesar Palace Grounds, on the banks of the Varuna River. ... more   less 

Additional Information about The Gateway Hotel Ganges Varanasi

Address: Nadesar Palace Grounds | Cantonment, Varanasi 221002, India (Formerly Taj)
Location: India > Uttar Pradesh > Varanasi
Price Range: $65 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Gateway Hotel Ganges Varanasi 5*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#1 Business Hotel in Varanasi
#2 Luxury Hotel in Varanasi
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Questions & Answers

Here's what travelers have asked, with answers from The Gateway Hotel Ganges Varanasi staff and other travelers.
9 questions
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Questions? Get answers from The Gateway Hotel Ganges Varanasi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“fantastic view, perhaps the best in Varanasi”
hamlet_9, 1 week ago | Read review
“Quiter rooms”
fscavalcanti, 1 week ago | Read review
“We enjoyed the views at the front of the hotel overlooking the garden and main road.”
RodgerH74, Mar 15, 2017 | Read review
“A room in the renovated section of the hotel ....5th floor....”
sshawtriples, Feb 15, 2017 | Read review
“Ask to see your rooms. The staff seemed very accommodating”
FlyMikeNow, Jan 28, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question