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Hotel Zeeras

The Mall Cantonment, | Cantonment, Varanasi 221002, India
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Hotel Zeeras
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85 Reviews from our TripAdvisor Community

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Greece
1 review
1 of 5 stars Reviewed 3 weeks ago

Bed sheets stained, as if they hadn't been changed from previous guests. When we requested changing they lied that they did and never changed them. After complaining instead of apologising they insulted us personally. The worst part though was the bathroom which seemed as if it had not been cleaned since the hotel was built, with mold and fungus everywhere,... More 

Helpful?
Thank Lydia A
Kolkata (Calcutta), India
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Have stayed here twice with my family.Liked it the first time as was a student back then and unaware of the environment of high end or starred hotels. Located beside Radisson Blu, I would recommend this for people with average budget and looking for a hotel close to Varanasi railway station. Second time was my visit on August 15th. Had... More 

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Thank Kush2205
Mumbai
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel only because of Swimming Pool. But when I visited there it was closed. Moreover check in took more than 2 hours.............pathetic service.......highly not recommended.......... No parking space inside hotel...had to park on road outside hotel............better hotels can be found at similar price..

Helpful?
Thank Anand_Mayank

Travelers are raving about these Varanasi hotels

Varanasi, India
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed in the hotel on 6th and 7th of this month. I made my reservation through Makemytrip. I chose the hotel because of the parking and other facilities mentioned on Makemytrip. Upon arrival I was treated coldly and moved to my room. Just 5 minutes after the check in, my driver along with the security guard came to my... More 

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Thank Kirtiman80
Mumbai (Bombay), India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 16, 2015

Visited this december , The hotel seems to be a little understaffed as far as the Resturant here is concerned. The Suit Rooms are very spacious , comfy and the wasshrooms have Bathtubs. The rooms is very nicely done. The interiours of the suit was very attractive.The morning breakfast spread is very limited but serves the purpose. Overall a good... More 

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3 Thank Euro_travelDairies
zeerashotel, General Manager at Hotel Zeeras, responded to this review

Dear Sir/ Madam, Greetings from Hotel Zeeras !!! Thanks for your time for writing your review on our hotels partner's site, Trip Advisor. It is pleasing to know that you liked the suite rooms which was allotted during your stay. However I would like to differ to your opinion that the hotel is understaffed. I sincerely hope that many more... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 16, 2015

Located in the Cantonment area near the major intersection, it definitely is a place to stay. But with casual attitude of the staff and poor response on your requests, makes you think twice to go and stay there with your family. The floor in hte room we stayed was dirty. The cups they serve tea are small and looks cheap.... More 

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Thank Krishnanu C
Secunderabad, India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 9, 2015

Perfect location but with lot to add in meeting the expectations of Business travellers !! The cleanliness of Room , esp Bathrooms with its toiletries needs drastic improvement while also in the basic amenities of the room.. The quality of food is somewhat palatable but with limited spread .. The location is indeed one of the best in Varanasi with... More 

Helpful?
Thank HILLOL2014
zeerashotel, General Manager at Hotel Zeeras, responded to this review

Dear Valued Guest, Greetings from ZEERAS HOTEL, Varanasi !!!! Thank you for your feedback sent. The team at Zeeras have noted your feedback with reference to cleanliness of room and need for improvement in toiletries. The chef and his team have also been noted of your view on limited spread and it has been informed that the matter would be... More 

Hyderabad, India
1 review
5 of 5 stars Reviewed September 10, 2015

Good food, comfortable rooms, excellent service, always smiling front desk staff. Had very comfortable stay. Very nearby to main road, food joints and railway station. Cab booking available. Round the clock service for milk, tea and coffee. .

Review collected in partnership with Cleartrip

Helpful?
Thank 945ts
zeerashotel, General Manager at Hotel Zeeras, responded to this review

Dear Sir/ Madam, Greetings from Hotel Zeeras !!! Thanks for your kind review on our hotels partner's site, Trip Advisor. It is always encouraging for the team to receive a kind word after the efforts it puts on a day to day basis. We hope that many more travelers will be encouraged to give an opportunity to extend our services... More 

Bucharest, Romania
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 31, 2015

I went to Varanasi with my husband, while in vacation in India. We stayed two nights at this hotel, which was booked by our travel agency. What a disappointment! Probably some years ago the hotel looked amazing. But now the sheets and towels were old, and so was the furniture. We had a hole in the bathroom ceiling and there... More 

Helpful?
1 Thank monibell
zeerashotel, General Manager at Hotel Zeeras, responded to this review

Dear Sir, Madam, Greetings from Hotel Zeeras !!! Thank you for your review sent on Trip advisor. We are indeed disappointed to know that you had a disappointing stay with us. We sincerely wish that we could be given another opportunity as we strive to deliver the best to our customers but there are times we fail. We have noted... More 

Varanasi, India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2015 via mobile

Zeeras is a hotel with beautiful exterior design and well decorated interior. The hotel is located in peaceful and clam area known as Mall road. The hotel is luxurious with full amenities to make your stay comfortable.The rooms where spacious and well arranged. The rooms arrangement can been visualized by seeing pictures. We got 406 which has a awesome scenic... More 

Helpful?
Thank dj257662
zeerashotel, General Manager at Hotel Zeeras, responded to this review

Dear Sir, Greetings from Hotel Zeeras !!! Thanking you for your valuable feedback on your stay at Hotel Zeeras. I'm certain that reading the same many traveler's who are planning on a trip to Varanasi will be encouraged by reading your review. Thank you once again for your kind words. We look forward to having you stay with us on... More 

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