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The Maple Leaf Hotel

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104 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is clean with quite helpful staff. Clean towels, clean room the price is justified... No complaints regarding that. One thing could be improved though... Hand towel should be provided instead of tissues

Helpful?
Thank indytram
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Greetings from The Maple Leaf, Lucknow!!! Thank you for taking the time out to share your feedback regarding your recent stay with us. I am delighted to hear that you had a memorable stay. Looking forward to serve you again at The Maple Leaf during your future visits to Lucknow. Warm Regards Abhinav Chaurasia Front Office Manager More 

Ahmedabad, India
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed 1 week ago

Location is good, this is only positive point. Front Desk- Staffs pathetic and rude, they made me pay for the breakfast separately as if I was running with their money. They have no manners how to behave to customers. They offered me early check-in but totally compensated with their attitude. Room- It is so small that you can't even walk... More 

Helpful?
Thank Aseem S
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Aseem, Thank you for your recent stay at THE MAPLE LEAF and for your valuable feedback. First of all I personally apologize on behalf of my entire team. As you checked in early on 21st July 2016 around 7.40 AM, we did not charge any extra amount for the same, but the breakfast which was complementary was for... More 

Travelers are raving about these Lucknow hotels

Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel location is opposite to the family court and hazratgung market is nearby. So location wise its ok. Rooms are smaller but rates are high comparing the product and service you get. The staffs are not welcoming at all. The staff at the front desk gives excuses with no head and toe. They actually try to make you fool.... More 

Helpful?
Thank Soumyadeep B
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Soumyadeep, Greetings from The Maple Leaf Lucknow !!! Thank you for taking the time to share your feedback on Trip Advisor. Our continuous endeavor is to improve both the quality of the product and service. We take your feedback extremely seriously and it has been discussed with our concerned departments . Please accept my sincere apologies. Our endeavor... More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2016

I stayed in this hotel last year. The rooms were quite good with comfortable bed. The staff was kind enough to offer me early check-in. The only point which goes against is the access to this hotel is through a crowded place full of non-veg restaurants where people are standing outside either eating their food or waiting for their order.... More 

Helpful?
Thank Sachin A
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Sachin, Thank you for sparing your time for updating your experience on TRIP ADVISOR and for your kind comments. We hope to welcome you back in the near future. Warm Regards, Abhinav Chaurasia Front Office Manager More 

Mumbai (Bombay), India
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed June 15, 2016 via mobile

This hotel is located in Hazratganj and near to old Dastar-Khawn...!! I stayed in this hotel for 3 days and believe me had no good experiences even once in duration of my stay. The spread in breakfast buffet calls for a lot of improvement and since there was almost NIL occupancy there was no buffet dinner spread. There is even... More 

Helpful?
Thank PurveshShah
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Purvesh, Thank you for sharing your valuable feedback. I have gone through your feedback and have taken up the matter seriously. As you have mention regarding the nil occupancy, we had more than 65% occupancy during your stay. And “VIEW” our rooftop terrace lounge is closed due to rainy season. I have made a note of your feedback... More 

Dhanbad, India
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 14, 2016

This hotel is conveniently located near Hazratganj. Service is tardy and staff is little slow to respond, in general. Certain parts of the hotel were under renovation while I was visiting. Rooms were neat, well maintained and clean.

Helpful?
Thank prasun_dubey13
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Dubey, Greetings from The Maple Leaf !!! At the outset we thank you for your valuable feedback. I do hope you will not judge us solely on the basis of your last experience and will give us an opportunity to improve and serve you better. We look forward for another opportunity to regain your confidence and hope to... More 

Gorakhpur, India
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 30, 2016

Location is great just behind Tulsi Cinema - Hazratgunj , or Dastarkhwan a Landmark street side Lucknawi Non veg point .. the Hotel is good peaceful .. full of eateries around .. good hospitality ... ok with prices .. a bit high .... for regular travelers

Helpful?
Thank TusharDTiger
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Thank you for your recent stay at “THE MAPLE LEAF” Lucknow and for your valuable feedback. The professional and friendly staff at THE MAPLE LEAF are committed to making your stay enjoyable and comfortable. We look forward to serving you on your next trip. Warm regards, Abhinav Chaurasia Front Office Manager More 

National Capital Territory of Delhi, India
1 review
1 of 5 stars Reviewed May 30, 2016

the staff was very arrogant and service was pathetic . please avoid your stay here. they do not trust their guests u need to pay for everything you order in the room immediately,even if the room rent i fully paid for.

Helpful?
Thank rajatgupta23
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Rajat, Thank you for giving your time to share your review on Trip Advisor. We have always been earnest in our endeavor to extend the very best of “THE MAPLE LEAF” to our guest. We will take the matter seriously and hope you will not find any problem on your next visit. We look forward to welcoming you... More 

Pune, India
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 16, 2016

This seemed to me a value for money hotel... good rooms ..AC's were awesome for peak summer. and food quality and breakfast spread was good... however the dining area was a bit congested ... bit that I let go in lure of good service... It could have been better if they had some more smart people for service...

Helpful?
Thank mdharmesh
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Dharmesh, Thank you for taking the time to share your experience at “THE MAPLE LEAF” on Trip Advisor. I am delighted to read that you enjoyed different aspects of the hotel during your stay with us. I am pleased that you enjoyed your meals at our restaurant MATCHPOINT. Rest assured I shall pass on your compliments to our... More 

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 21, 2016 via mobile

I usually refrain from using such terms...but the service provided by the hotel is atrocious...its a pathetic place...the wifi is down most of the time...the staff is lethargic and damn slow...the rooms were dirty...they put me in an inferior room when I was supposed to be in a superior one..the class of rooms is based upon the no of mirrors... More 

Helpful?
Thank DrIndeevar M
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Dr. Indeevar, Thank you for giving your time to share your review on TRIP ADVISOR. First of all please accept my sincere apology on behalf of my entire team for the inconvenience caused to you. I am truly disappointed to note that your expectations with regards to the services were not met and that you weren’t satisfied with the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Internet
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Maple Leaf a centrally located premium budget 41 key hotel at Hazratganj with Matchpoint restaurant,conference hall, 24 hour room service and net connection. ... more   less 

Additional Information about The Maple Leaf Hotel

Address: 2 - China Bazar Road, Opposite Family Court | Hazratganj, Lucknow, Lucknow 226001, India
Location: India > Uttar Pradesh > Lucknow
Price Range: $45 - $3,316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Maple Leaf Hotel 3*
Number of rooms: 41
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