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The Maple Leaf Hotel

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The Maple Leaf Hotel
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110 Reviews from our TripAdvisor Community

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Showing 110: English reviews
New Delhi, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Very convenient hotel. The rooms are confortable and clean. The restaurant is good and very welcoming. Staff friendly and helpul. Especially Mr. Deepak. Parking facilities are there. Very nice place indeed. The breakfast buffet is just incredible. The nicest we had during our trip

Helpful?
Thank verostanley
Tewantin, Australia
Level Contributor
158 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 23, 2016

The Maple Leaf Hotel has reasonable location. However we found it run down and the staff were not at all helpful in providing basic needs, like towels. The food was average, but the wait staff did their best.WiFi was poor and difficult to use.

Helpful?
Thank thingsthatareunique

Travelers are raving about these Lucknow hotels

Delhi
Level Contributor
1 review
Reviewed October 3, 2016

This place is centrally located right next to famous eating joints of Lucknow which made a foodie like me very happy. The Staff is friendly and helpful. They have nice Breakfast spread and they add new things daily. The room service is a bit slow however the food they serve is delicious. The toilets are small. Overall a nice place... More 

Helpful?
Thank yablian
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, We are deeply humbled and delighted to know that you found our services and amenities to be upto your satisfaction and you thoroughly enjoyed our hospitality. We look forward to welcoming you back at The Maple Leaf in the near future. Warm regards, Abhinav Chaurasia Front Office Manager More 

Level Contributor
6 reviews
Reviewed September 18, 2016 via mobile

This hotel is located in the heart of Lucknow,the hotel gives huge discount but staff is a bit rude and unhelpful.However it's a good hotel to stay at because of the amenities they provide such low prices.

Helpful?
Thank bk139
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Sir, Thank you for sparing your time for updating your experience on TRIP ADVISOR and for your kind comments. We hope to welcome you back in the near future. Warm Regards, Abhinav Chaurasia Front Office Manager More 

1 review
Reviewed August 25, 2016

This is one the worst hotel I have ever stayed in. The hotel policies are weird. I had a double occupancy room but they gave me wifi password only for two devices. So, both of us could only use wifi either on our phones or laptops. The hotel staff was rude and had no courtesy at all. They give huge... More 

Helpful?
Thank Abhishek L
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Thank you for taking time to share your feedback. We take your feedback positively, so we can continuously improve our services. The comfort of our guests and facilities are our top priorities and we are disappointed to hear that we were not able to delight you as much as we intended to. We value your patronage and I... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 25, 2016 via mobile

I visited this hotel twice. PROS-- 1. Location is good. 2. All the basic amenities present 3. Well maintained 4. Smooth check-in CONS-- 1. The attitude of the staff at reception is a little apathetic. 2. There is a door in between 2 rooms in few rooms and you could clearly hear the chatter from next room.That can be quite... More 

Helpful?
2 Thank SARAH A
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2016 via mobile

The hotel is clean with quite helpful staff. Clean towels, clean room the price is justified... No complaints regarding that. One thing could be improved though... Hand towel should be provided instead of tissues

Helpful?
Thank indytram
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Guest, Greetings from The Maple Leaf, Lucknow!!! Thank you for taking the time out to share your feedback regarding your recent stay with us. I am delighted to hear that you had a memorable stay. Looking forward to serve you again at The Maple Leaf during your future visits to Lucknow. Warm Regards Abhinav Chaurasia Front Office Manager More 

Ahmedabad, India
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed August 13, 2016

Location is good, this is only positive point. Front Desk- Staffs pathetic and rude, they made me pay for the breakfast separately as if I was running with their money. They have no manners how to behave to customers. They offered me early check-in but totally compensated with their attitude. Room- It is so small that you can't even walk... More 

Helpful?
Thank Aseem S
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Aseem, Thank you for your recent stay at THE MAPLE LEAF and for your valuable feedback. First of all I personally apologize on behalf of my entire team. As you checked in early on 21st July 2016 around 7.40 AM, we did not charge any extra amount for the same, but the breakfast which was complementary was for... More 

Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 26, 2016 via mobile

The hotel location is opposite to the family court and hazratgung market is nearby. So location wise its ok. Rooms are smaller but rates are high comparing the product and service you get. The staffs are not welcoming at all. The staff at the front desk gives excuses with no head and toe. They actually try to make you fool.... More 

Helpful?
Thank Soumyadeep B
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Soumyadeep, Greetings from The Maple Leaf Lucknow !!! Thank you for taking the time to share your feedback on Trip Advisor. Our continuous endeavor is to improve both the quality of the product and service. We take your feedback extremely seriously and it has been discussed with our concerned departments . Please accept my sincere apologies. Our endeavor... More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 24, 2016

I stayed in this hotel last year. The rooms were quite good with comfortable bed. The staff was kind enough to offer me early check-in. The only point which goes against is the access to this hotel is through a crowded place full of non-veg restaurants where people are standing outside either eating their food or waiting for their order.... More 

Helpful?
Thank Sachin A
Abhinav C, Front Office Manager at The Maple Leaf Hotel, responded to this review

Dear Mr. Sachin, Thank you for sparing your time for updating your experience on TRIP ADVISOR and for your kind comments. We hope to welcome you back in the near future. Warm Regards, Abhinav Chaurasia Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Maple Leaf a centrally located premium budget 41 key hotel at Hazratganj with Matchpoint restaurant,conference hall, 24 hour room service and net connection. ... more   less 

Additional Information about The Maple Leaf Hotel

Address: 2 - China Bazar Road, Opposite Family Court | Hazratganj, Lucknow, Lucknow 226001, India
Location: India > Uttar Pradesh > Lucknow
Price Range: $49 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Maple Leaf Hotel 3*
Number of rooms: 41
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Questions & Answers

Questions? Get answers from The Maple Leaf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check out the options!”
 of 5 bubbles thingsthatareunique, Oct 23, 2016 | Read review
“Rooms on 2nd floor are better than other rooms”
 of 5 bubbles yablian, Oct 3, 2016 | Read review
“Avoid if Possible”
  • The Spider near desk
  • Seepage near door
 of 5 bubbles Doc_aseem, Aug 13, 2016 | Read review
“Better to take room on 3rd Floor”
 of 5 bubbles 151sachina, Jun 24, 2016 | Read review
“Rooms facing the Main entrance road are good and have a beautiful view of trees”
 of 5 bubbles TusharDTiger, May 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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