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ITC Mughal, Agra

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ITC Mughal, Agra
ITC Mughal, Agra
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3,604 Reviews from our TripAdvisor Community

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Showing 3,231: English reviews
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Reviewed today NEWvia mobile

So we arrived at the hotel around 8:30pm, the lobby and public areas were beautiful. When we reached our room, it was comparable to a 2 star hotel: not what I was expecting! The room was outdated and bathroom was disgusting. I immediately called the Front Desk to switch...it took over 45 minutes to get us to a new room/...

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Thank Bobbie B
Edinburgh, United Kingdom
Reviewed yesterday NEW

Enjoyed one night here on a tour of The Golden Triangle arranged by Imagine Cruising Room was spacious and comfortable. Impressive breakfast buffet with extensive choice. Convenient for visit to Taj Mahal

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Thank Mrsnoah41
Stourbridge, United Kingdom
Reviewed 2 days ago NEW

The ITC was clean, comfortable and very big. Our stay here was perfectly good, and the staff were courteous and attentive. For me though, of the 10 hotels we stayed in during our trip to India, this was probably my least favourite. I found it just too big and impersonal, but this is clearly just to do with my own...

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Thank Gillian W
Reviewed 2 days ago NEWvia mobile

This hotel is a 5 star and has all basic facilities.This hotel is just 600 metres away from the famous Taj Mahal.So stay in this hotel as it will provide you all what you want.Also you can enjoy shopping in ITC wills lifestyle which is located in hotel premises.

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Thank Bilal A
Norwich, United Kingdom
Reviewed 2 days ago NEWvia mobile

Really impressive entrance and lobby, room was very nice and comfortable. Pool area was nice too. Had a drink at the bar which was nice but very expensive. We didn't eat at the restaurant because it was very expensive too so had a really good and reasonable meal over the road at pinch of spice. Note, Agra isn't somewhere you...

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Thank hungryboyfriend
Reviewed 3 days ago NEW

We were here for a night. Hotel staff offered a package to us which included buffet breakfast as well buffet dinner along with one night stay. I liked the deal! Rooms standard was very average. I expected even the most basic room to be of a 5 star standard and quality. But it was like any other normal hotel room....

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Thank Divyaagl
Rehovot, Israel
Reviewed 3 days ago NEWvia mobile

I am staing in ITC Mughal and my stay is going really comfortable...all thanks to the wonderfull staff especially Dheeraj and GM of the Hotel...they have tried level best to povide the room as per my preferences...thank you so much... Thanks Dagan

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1Thank Haim D
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services met your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our “Quest for Quality”....

Geneva, Switzerland
Reviewed 4 days ago NEW

The staff and welcoming were all perfect. The hotel is very chic and comfortable. The spa is really beautiful. Some of the photos of the restaurants do not correspond to the hotel. They should be of other ITC Mughal hotels. Even if the hotel is very beautiful I have the impression that the photos are more impressive, probably worked on...

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Thank amir m
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

New Mexico
Reviewed 4 days ago NEW

ITC hotels charge an extra fee for WiFi. This is out of step with other similar properties and should cost them business. We had a very pleasant, large, light filled room here with a garden view out the window. The breakfast buffet offers many choices of good quality. The hotel restaurants are very expensive and the surrounding neighborhood is not...

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Thank astrobob
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, At the outset, I would like to take this opportunity to thank-you for sharing your feedback regarding your stay at ITC Mughal – A Luxury Collection. I have taken cognizance of your concerns with regard to the sequence of events which caused you an unsavoury experience and without meaning to offer any excuses sincerely apologize for the dissonance...

Wetherby, United Kingdom
Reviewed 5 days ago NEW

A very nice hotel with beautiful public areas and very pleasant dining room and bars. However, the bedrooms were a little lacking in finesse and I would consider more of a three star standard. Rooms obviously had not been checked and items were missing and whilst it was possible to call down and these would be delivered it was not...

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Thank DorothyT
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, At the outset, I would like to take this opportunity to thank-you for sharing your feedback regarding your stay at ITC Mughal – A Luxury Collection. I have taken cognizance of your concerns with regard to the room and placement of amenities which caused you an unsavoury experience and without meaning to offer any excuses sincerely apologize for...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Location: India > Uttar Pradesh > Agra
Price Range: $72 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travelers have asked, with answers from ITC Mughal, Agra staff and other travelers.
23 questions
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in basic room and it was good”
 of 5 bubbles DasNeha, 6 days ago | Read review
“Rooms with pool view”
 of 5 bubbles mohammadnaseemk, 1 week ago | Read review
“mughal suites the best”
 of 5 bubbles reena1206, 1 week ago | Read review
“Roof top views of the Taj.”
 of 5 bubbles 60andrewgb, 2 weeks ago | Read review
“Any room should be good..Ask for the garden view room”
 of 5 bubbles 449shreenivask, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question