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ITC Mughal, Agra

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#6 of 141 Hotels in Agra
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ITC Mughal, Agra
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3,228 Reviews from our TripAdvisor Community

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Showing 2,902: English reviews
New Delhi, India
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

A Very Big Property. Huge Garden...Very Big Lobby as you enter hotel for your check in.Hotel very impressive from Check in to Check out. Got a Chance to stay in Royal Mughal Suites.Big and Spacious room. Living room and Bedroom very spacious. Bathroom to big with all amenities. Staff very helpful. Stayed for 2 nights. Varieties of food in breakfast... More 

Helpful?
1 Thank Pratyushwilltravel
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

ITC Mughal is beautiful. Surroundings are peaceful and clean. The decor is stunning. The staff were amazing . Would definitely recommend ITC Mughal to future travellers. Breakfast was great with lots of variety. The staff in the kitchen were great. The water throughout the hotel is filtered so felt safe eating there. Agra is quite dirty so important to stay... More 

Helpful?
3 Thank Hema N
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This place was amazing! The staff was the best part and the back pool and full service SPA are outstanding. While not within walking distance of the Taj Mahal, this is an easy Taxi ride away and much less expensive than similar properties near the Taj. Again, the best part of our stay was the staff. I couldn't say enough... More 

Helpful?
1 Thank Terri B
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More 

Chelmsford, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights whilst sightseeing around Agra. The hotel is very impressive on arrival and we were warmly greeted and shown to our rooms. The quality of the hotel once you leave reception does suddenly go from a 4* to 2*-3*. It is very dark and dank, our room had damp throughout and we were moved to... More 

Helpful?
1 Thank Laurenjayne1102
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest Greetings from the city of the Taj! We have taken cognizance of your concerns and sincerely regret the sequence of events which lead to an unsavoury experience, request you to treat this as an aberration. Guest feedback is very important for us at ITC Mughal, as we firmly believe that it is only through careful and constructive analysis... More 

Mumbai (Bombay), India
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I redeemed some of my SPG points to celebrate a Thursday birthday on the following weekend as a getaway to Agra, and was very pleasantly surprised by the value I got for it. Summary: Sure there are more luxurious hotels more proximate to the Taj, but if you are looking for full branded five-star luxury close to the Taj without... More 

Helpful?
1 Thank SumanRao31
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your concerns and sincerely apologize for the dissonance faced, request you to treat this as an aberration. Guest feedback is very important for us at ITC Mughal, as... More 

Navi Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The closeness to properties like Taj Mahal and Agra fort was an added bonus, Do try the restaurants, the food is amazing. The staff is very helpful in terms of providing you details about the ideal places to check out.

Helpful?
Thank dhar_ashish
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More 

Abu Dhabi, United Arab Emirates
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is beautiful. Staff are a bit uneven. Some being nice and usefull some being snooby and cold. Very dissapointing to see that there is NO COMPLIMENTARY WIFI! expect to pay an extra 600 Rupees per day! Restaurant is outrageously expensive ( I STRONGLY RECOMMEND just walking out and crossing the road cautiously and trying the restaurant: A pinch of... More 

Helpful?
Thank Simon33520
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We have taken cognizance of your concerns regarding associates attitude and sincerely apologize for the dissonance faced, request you to treat this as an aberration. Guest feedback is very important for us at... More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Perfect, courteous, amazing, value for money venue. Not only is the property breathtakingly beautiful, but the staff extremely helpful, courteous and professionals. We were provided with more than promised. Impeccable cleanliness and quality service at all times. No matter how much I praise, It wont be enough. Food is great too. Me and my son are definitely going back there... More 

Helpful?
Thank Bipasha M
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our... More 

Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This is a beautiful building and perfectly manicured lawns and a great pool! It's worth what we paid for sure! But it's no longer a 5 star. More like 3.5. Flaking paint, yellowed caulking and grout, plugs that don't work and decor that seems to have stood still in the 80s. It's all small stuff and it shouldn't deter you... More 

Helpful?
Thank Chrisdj99
London
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

I just been at this hotel. The staff was excellent. Very kind and polite. However the hotel was smelly and the humidity was awful. They should do something about this. The facilities are very good. Beautiful gardens and pool. Gym great and bars and lobby beautiful. Breakfast was good. Note. Please be careful with cocktails or spirits at the bar!... More 

Helpful?
Thank Galo L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Location: India > Uttar Pradesh > Agra
Price Range: $69 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Family Hotel in Agra
#4 Business Hotel in Agra
#5 Luxury Hotel in Agra
#6 Spa Hotel in Agra
#6 Romantic Hotel in Agra
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