We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Gateway Hotel Pasumalai Madurai

avatar-imageavatar-imageavatar-image
Traveler (1730)
Room & Suite (390)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Hotel direct offer!Cherishing Togetherness Pitch perfect Getaways
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#6 of 93 hotels in Madurai
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.4
Travelers' Choice
The Gateway Hotel, Madurai is a scenic Garden Resort located atop Pasumalai Hill overlooking the Meenakshi Amman Temple. The Resort is set amidst 63 acres of landscaped gardens with chalet styled rooms spread around a colonial bungalow. The hotel is 16 KMS OR 40 Mins drive from the Madurai Airport and 8 KMS or 30 MINS from the railway station and city centre. The Comfortable and spacious room enjoys views of the Kodai Hills, Meenakshi Temple, gardens or the city. Ayurveda Massage center, outdoor pool, tennis court, badminton court, table tennis and billiards are some of the facilities that one can indulge in while staying at the Hotel. The hotel also offers delectable choice of cuisine at the Restaurant “Vista”, also offers palm reading and peacock feeding. Madurai is known for its beautiful Kanchipuram silk saris in hand-woven, interweaved designs made with Jari, or gilded silver wire. Madurai is a historic city with ancient temples that offer interesting sight-seeing options.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Billiards
Kids stay free
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast buffet
Special diet menus
Table tennis
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Romantic
Quiet
Languages Spoken
English, Hindi
Hotel links
Special Offer:Cherishing Togetherness Pitch perfect Getaways
2,080Reviews8Q+A100Room tips
Traveler rating
  • 1,400
  • 495
  • 139
  • 29
  • 17
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Vas wrote a review Apr 17
Chicago, Illinois2 contributions
Excellent service…worth staying!! Amazing views, beautiful landscape, modern facilities and mouth watering food. Very comfortable rooms for true relaxation on a hill. Lots of beautiful Peacocks 🦚 dancing everywhere. Unbelievable trees hundreds years old
Read more
Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
SChaurasia wrote a review May 2023
Hyderabad, India27 contributions2 helpful votes
+1
Hotel's Favorite
Hard to imagine, such a quiet and serene place located in the middle of a bustling city. No noise from the busy world filters into the hotel property. Lush green surrounds this beautiful property, that is home to more than 100 peacocks. You see them dancing and playing everywhere, near the reception, near the pool, or your room. It’s a fantastic sight. Stayed here for 2 nights for the regular temple visits and were satisfied in all departments. We were greeted with happy and welcoming staff, since we travel with our pet dog, small things really matter to us. Check in was smooth. Rooms were very comfortable with excellent amenities, good AC and mattress. Had a small pretty balcony attached to the room. The pool has a guard and is well maintained (my son had an amazing time here), there is a moon deck and the view of the city from here is serene. The restaurant serves some delicious food and we had some excellent Belgian beer to pair our tikkas. We met and engaged with some really good staff like Eashwar ( security officer ), good local knowledge and a very helpful nature, Arul ( F&B manager) took care of our small needs. Overall an excellent place to stay and a must when you visit Madurai. Some other staff that need to be mentioned who made our stay comfortable- From F&B ( Subal, Sudipta, Suhani, Souvik, Nalram, Ramesh, Suresh, Manoj), from Security (Yellappa-Security Manager, Vinoth-Front desk), from reception ( Anshu & Ritika ).
Read more
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Vishal Srivastava, General Manager at The Gateway Hotel Pasumalai Madurai
Responded Oct 22, 2023
Dear Guest, Greetings from the Pasumalai hills of Majestic Madurai! We extend our heartfelt gratitude to you for sharing your insightful review following your recent stay at Taj Gateway Pasumalai, Madurai. Your feedback is invaluable, as it provides us with a clearer perspective of your stay and helps us ensure our guests' experiences are nothing short of exceptional. We are thrilled to learn that you found your stay with us to be a memorable one. Your kind words about our property, the dedicated team, and the services provided inspire us to continually enhance our offerings. In particular, we deeply appreciate your mention of the exemplary service rendered by our staff. Their commitment to ensuring your stay is beyond your expectations reflects our commitment to guest satisfaction. By taking the time to write a review and share your experiences, you contribute to our continuous improvement. Your insights not only guide us in delivering exceptional service but also assist other travelers in choosing an exceptional place for their stays. We eagerly await the opportunity to welcome you back to Taj Gateway Pasumalai, Madurai, for another remarkable stay. Your loyalty and feedback are the driving forces behind our constant quest for excellence. Thank you once again for choosing us, and for your generous review. Warm regards, Vishal Srivastava General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Muralidharan B wrote a review Apr 16
Bengaluru (Bangalore)3 contributions1 helpful vote
Veryunpleasent experience as they used this property for training purpose. Did not get fare reception and the checkin process was delaied and painful.all staff seem to be deputed for training purpose and lacked knowkedge and responsibility
Read more
Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sami Bagchi wrote a review Apr 13
Bengaluru, India9 contributions2 helpful votes
The overall experience was good and our stay was relaxing and enjoyable. Last week we stayed at this hotel during our visit to Menakshi Temple. The location of the hotel is it's biggest plus point; and to that one has the hospitality and service that comes with the Taj name.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Rekha0112 wrote a review Apr 10
Mumbai, India11 contributions6 helpful votes
Amazing “Taj” service and staff, because of whom we come back again and again to this hotel. Child friendly, stunning property and cozy rooms. Our kids loved spending time exploring the hotel grounds and admiring the peacocks that roam freely. The staff is lovely as ever - hold up the Taj reputation for service. They now even have special service such as a meal under a banyan tree and moonlight dinner which we hope to enjoy in the future.
Read more
Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from TAJ MADURAI, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 1 week ago
Dear Guest, Greetings from the Pasumalai hills of Majestic Madurai! Thank you for choosing The Gateway Hotel Pasumalai Madurai as your preferred accommodation and for taking the time to share your wonderful feedback with us. We are delighted to hear that we have become your go-to hotel in Madurai, and we truly appreciate your loyalty. It brings us immense joy to learn that you had an amazing experience during your stay with us. We are delighted that our "Taj" service and dedicated staff have consistently met and exceeded your expectations, making each visit memorable. We are particularly glad to hear that your children enjoyed exploring our stunning property and interacting with the peacocks that grace our grounds. Your kind words regarding the child-friendly environment, cozy rooms, and the unique dining experiences we offer, such as meals under the banyan tree and moonlight dinners, are truly appreciated. We are committed to creating memorable moments for our guests, and we are thrilled that you are looking forward to experiencing these special services in the future. At The Gateway Hotel Pasumalai Madurai, ensuring the comfort and satisfaction of our guests is our top priority, and it is rewarding to know that we have succeeded in providing you with a pleasant stay. Thank you once again for your valuable feedback and for choosing to stay with us. We are honored to have earned your trust and look forward to welcoming you and your family back for many more memorable stays. If there is anything more we can do to enhance your future visits, please do not hesitate to let us know. Warm regards, Vishal Srivastava General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Shekar wrote a review Apr 9
Thiruvananthapuram (Trivandrum), India1 contribution
Our recent stay in Taj Madurai was a fantastic experience for me and our kids.The colonial bungalows in a hilltop surrounded by the greenery and the peacocks gave us memorable experience. It was sweetened by Mr.Pandian and the other sweet people in the front desk. we were keep going back to the restaurent overlookign the city of Madurai and definitely will visit again. Thanks guys!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from TAJ MADURAI, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 1 week ago
Dear Guest, Greetings from the Pasumalai hills of Majestic Madurai! Thank you very much for choosing Taj Madurai for your recent stay and for taking the time to share your wonderful experience with us. We are thrilled to hear that your stay with us was nothing short of fantastic. It warms our hearts to know that you and your kids had a memorable experience in our colonial bungalows nestled atop the hill, surrounded by lush greenery and the graceful presence of peacocks. The tranquil setting of our property offers a serene escape, and we are delighted that it left a lasting impression on you. We are also grateful for your kind words about Mr. Pandian and our front desk team. Providing personalized and attentive service is at the heart of our hospitality, and we are thrilled that their warm hospitality sweetened your stay. It brings us immense joy to hear that you enjoyed dining at our restaurant with its panoramic views overlooking the city of Madurai. We are pleased that you found it to be a delightful experience, and we hope it provided many cherished moments during your stay. Thank you once again for your kind words of appreciation. We are honored to have had the opportunity to host you, and we cannot wait to welcome you back for another memorable stay. If there is anything specific you would like us to arrange for your next visit, please do not hesitate to let us know. We are here to ensure that every moment of your stay with us is filled with joy and relaxation. Warm regards, Vishal Srivastava General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tour40482114285 wrote a review Apr 9
1 contribution
+1
Madurai is famous for Meenakshi temple Have darshan and stay at Taj Madurai makes the visit memorable forever as couples / family / friends Taj stays is fantastic with nature and more 135 yrs property well maintained by Taj Hotels Don't miss !!!
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Try and dont miss
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from TAJ MADURAI, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 1 week ago
Dear Guest, Greetings from the Pasumalai hills of Majestic Madurai! Thank you very much for choosing Taj Madurai for your recent stay and for sharing your wonderful feedback with us. We are delighted to hear that your stay with us was pleasant and enriched by the beauty of nature. Madurai's renowned Meenakshi Temple holds a special place in the hearts of many, and we are thrilled that you found your visit to the temple and your stay at Taj Madurai to be a memorable experience for couples, families, and friends alike. Our 135-year-old property holds a rich history and charm that we are proud to preserve and maintain. It is truly heartening to know that you found our property well-maintained by Taj Hotels, and we are delighted that you enjoyed the fantastic stay surrounded by nature's beauty. We completely agree that the combination of a visit to the Meenakshi Temple and a stay at Taj Madurai creates an unforgettable experience. The serenity of our property, coupled with the lush greenery and tranquil atmosphere, offers a peaceful retreat for our guests. Thank you for your kind words of recommendation. We certainly hope to have the pleasure of welcoming you back for another memorable stay at Taj Madurai. If there is anything specific you would like us to arrange for your next visit, please do not hesitate to let us know. We are here to ensure that every moment of your stay with us is filled with joy and relaxation. Warm regards, Vishal Srivastava General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sid wrote a review Apr 7
Navi Mumbai, India155 contributions12 helpful votes
Loved the overall stay , the staff was kind enough to upgrade our rooms, the property was nice and pleasant , the highlight was the amazing service provided by Mr.Pandian who organised our beautiful temple visit in Madurai . He was exceptionally pro active and I really appreciated his service . There are lovely peacocks all over the place and it’s wonderful. Very peaceful vibe to this hotel
Read more
Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from TAJ MADURAI, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 1 week ago
Dear Guest, Greetings from the Pasumalai hills of Majestic Madurai! Thank you very much for choosing to stay at The Gateway Hotel Pasumalai Madurai and for sharing your delightful feedback with us. We are thrilled to hear that your overall stay with us was filled with wonderful moments. It brings us immense joy to know that you loved our beautiful property, with its serene ambiance and pleasant surroundings. We take pride in maintaining a peaceful vibe throughout the hotel, providing a tranquil retreat for our guests. We are delighted that you found our staff to be kind and accommodating, especially Mr. Pandian. It is wonderful to hear that he went above and beyond to ensure that you had a memorable and enjoyable temple visit in Madurai. We will make sure to pass on your kind words of appreciation to him, as he will be thrilled to know that his exceptional service was recognized and valued. The presence of lovely peacocks roaming around the property adds a special charm, and we are thrilled that you found it to be a wonderful experience. It truly adds to the natural beauty and tranquility of our surroundings. Thank you once again for your kind words of praise. We are immensely grateful for your patronage and hope to have the pleasure of welcoming you back to The Gateway Hotel Pasumalai Madurai for another peaceful and enjoyable stay. If there is anything specific you would like us to arrange for your next visit, please do not hesitate to let us know. We are here to ensure that every moment of your stay with us is filled with joy and relaxation. Warm regards, Vishal Srivastava General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ajay A wrote a review Apr 4
3 contributions
It is a great relaxing and rejuvenating stay in this calm atmosphere, closer to nature. Must experience this world in Madurai along with your family. People at this facility were very friendly and always looking to help and make your experience a great one! Special call out to Mr Pandian - who took care and attention to all the needs at all times.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from TAJ MADURAI, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 1 week ago
Dear Guest, Greetings from the Pasumalai hills of Majestic Madurai! Thank you very much for choosing to stay at The Gateway Hotel Pasumalai Madurai and for sharing your feedback with us. We are thrilled to hear that you had a great, relaxing experience during your stay with us. It is heartwarming to know that you found our property to be a serene and rejuvenating haven, allowing you to unwind and connect with nature. We take pride in providing a calm atmosphere that offers a peaceful retreat for our guests, and we are delighted that you were able to experience this with your family. We are also pleased to hear that you found our staff to be very friendly and always ready to assist. Providing exceptional service is at the core of what we do, and we are thrilled that our team members, especially Mr. Pandian, went above and beyond to ensure that all your needs were met throughout your stay. We will be sure to pass on your special mention to Mr. Pandian, as he will be delighted to know that his attentive care made a positive impact on your experience. Thank you once again for your kind words of appreciation. We are immensely grateful for your patronage and look forward to the pleasure of welcoming you and your family back to The Gateway Hotel Pasumalai Madurai for another relaxing and rejuvenating stay. If there is anything specific you would like us to arrange for your next visit, please do not hesitate to let us know. We are here to ensure that every moment of your stay with us is filled with joy and relaxation. Warm regards, Vishal Srivastava General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sam Venkat R wrote a review Apr 3
Somerset, New Jersey3 contributions
+1
Historic building. Serene environment. Mini forest atmosphere. Peacocks moving around. Free of noise and pollution. Ideal for family stay and relaxation. Lacks INFO on local interests or places of interests at front desk. Courteous service. Stayed 3 nights (Mar 24 - 27 of 2024) As we traveled daily OUT we did not get to experience the food variety. A great stay. Being election time our CAR was stopped by Tamolnadu Cops at several places (searching bags, trunk) with NO courtesy or concern to visiting Tourists. Do NOT visit Tamilnadu in April 2024. It was a harassment on the check points by Tamilnadu cops. Cars with political party FLAGS were let go. Even in Chennai we faced the same STOP & SEARCH. Why not issue a 'checked' sticker so other stops can be svoided
Read more
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from TAJ MADURAI, General Manager at The Gateway Hotel Pasumalai Madurai
Responded 1 week ago
Dear Guest, Greetings from the Pasumalai hills of Majestic Madurai! Thank you very much for choosing to stay at The Gateway Hotel Pasumalai Madurai and for sharing your detailed feedback with us. We are delighted to hear that your stay with us was nostalgic and left a lasting impression on you, especially after visiting Madurai after 60 years. It is heartwarming to know that our historic building, serene environment, and mini-forest atmosphere brought back nostalgic memories for you. The presence of peacocks wandering around, the tranquility free from noise and pollution, all contribute to creating a perfect backdrop for a family stay and relaxation. We are pleased that you found our staff to provide courteous service throughout your stay. Your kind words about our team members are truly appreciated, and we will be sure to share your compliments with them. We apologize for the lack of information on local interests or places of interest at the front desk. Your feedback is invaluable to us, and we will certainly take steps to ensure that our guests have access to comprehensive information about the attractions and activities in and around Madurai. Regarding your experience with the Tamil Nadu police checkpoints during the election time, we are deeply sorry to hear about the inconvenience you faced. Your feedback about the lack of courtesy and concern shown to visiting tourists is concerning, and we understand the frustration it must have caused. We appreciate your suggestion about issuing a "checked" sticker to avoid unnecessary stops at multiple checkpoints. This is indeed a valuable suggestion, and we will look into ways to improve the guest experience during such situations. Thank you once again for choosing to stay with us and for sharing your valuable feedback. We are immensely grateful for your patronage and hope to have the pleasure of welcoming you back to The Gateway Hotel Pasumalai Madurai in the future. If there is anything specific you would like us to arrange for your next visit, please do not hesitate to let us know. We are here to ensure that every aspect of your stay with us is memorable and enjoyable. Warm regards, Vishal Srivastava General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Madurai area.
PRICE RANGE
$101 - $127 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduMadurai DistrictMadurai
NUMBER OF ROOMS
63
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE GATEWAY HOTEL PASUMALAI MADURAI $87 ($̶1̶0̶7̶) - Updated 2024 Prices & Reviews - India

Frequently Asked Questions about The Gateway Hotel Pasumalai Madurai
What are some of the property amenities at The Gateway Hotel Pasumalai Madurai?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Gateway Hotel Pasumalai Madurai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Gateway Hotel Pasumalai Madurai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Gateway Hotel Pasumalai Madurai?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at The Gateway Hotel Pasumalai Madurai?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does The Gateway Hotel Pasumalai Madurai have airport transportation?
Yes, The Gateway Hotel Pasumalai Madurai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Gateway Hotel Pasumalai Madurai?
Yes, dry cleaning and laundry service are offered to guests.
Does The Gateway Hotel Pasumalai Madurai offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Gateway Hotel Pasumalai Madurai?
The staff speaks multiple languages, including English and Hindi.
Does The Gateway Hotel Pasumalai Madurai have any great views?
Yes, guests often enjoy the mountain view available here.
Is The Gateway Hotel Pasumalai Madurai accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.