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Traveler (26)
Room & Suite (18)
Overview
6 North Veli Street, Madurai 625001 India See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
1 Star accommodation
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Reviews(51)
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mohan3501
Coimbatore, India
2214
Reviewed 3 weeks agovia mobile
A lovely place to stay in Madurai. The hotel which is being renovated has some spacious rooms and friendly staff. The bathrooms were clean and the beds comfortable. Morning free breakfast was also excellent.
Thank mohan3501
Sherpa828931
10
Reviewed 3 weeks ago
i am gone to Madurai @ early morning 1.00am 2months later, the rooms are not clean and the service was very very poor, the food in the restaurant was not good.they are only aiming to fill the room without any neatness.the photos are uploading for blaming peoples who are all booked through online.
Thank Sherpa828931
Prafulla B
61
Reviewed Jul 27, 2018
I checked in the hotel late night at @ 3 AM as I reached from Coimbatore that time.

The room does not have any shower and hot water timings are not clear. I had to take a bath @ 7.30 AM in cold water with a bucket & mug.

The rooms are not airy and corridor appears to be dingy.

The most scary part is hygiene and hotels commitments to cleanliness.

I noticed blood sucking bed bugs biting me allover within 15 minutes. I complained to staff. They showed me a another room but the other room was not clean.

I decided to sit instead of sleeping and go for morning walk. I left the hotel early and just came in the evening to pick the bags.

My formal complaint to the hotel manager for bed bugs was not taken seriously & he refused to accept that bugs are present in the bed. I had shown him proof (Showed at least 5 live ones)!

He finally relented and offered me a discount of 10% to keep my mouth shut!

I paid the full amount and left.What can i say more? Wonder how such hotel continues to receive guest and business.
1 Thank Prafulla B
Sivakumar V
Bengaluru, India
19662
Reviewed Jul 12, 2018
Hotel Duke in the temple city of Madurai is in existence for more than 25 yrs, I believe. It is ideally centrally strategically located one and affordable prices. If you book online still cheaper.The restaurant is very good and is ok with cleanliness.The hotel offers complimentary breakfast and concessional dinner to the guests. A car parking, free , is available. Rooms are neat - TV and wifi enabled. Hot water comes in the mornings. RO water - normal, cold and hot drinking water points are available in each of the four floors. Lift, though small, is there.
The front office assistance is very good. The bearers, and the staff are very courteous.
The rooms however neat a face lift with better lighting and minor repairs.
Thank Sivakumar V
Yatharth S
10
Reviewed Jan 6, 2018
The worst part was the service. The staff was unresponsive and did not even help with our luggage. We asked for an extra bed through telephone but we were asked to first come at the reception and pay for it first. I paid Rs 350 for the bed and went back to the room. The service guys left the bedding in front of the room without even informing. The staff was not at all responsive. The AC in the room was broken. The food in the restaurant was not good.
Thank Yatharth S
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Breakfast included
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Babysitting
Breakfast Available
Non-Smoking Hotel
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Price range
$11 - $28 (Based on Average Rates for a Standard Room)
Location
India > Tamil Nadu > Madurai District > Madurai
Hotel class
Room types
Family Rooms
Price range
$11 - $28 (Based on Average Rates for a Standard Room)
Location
India > Tamil Nadu > Madurai District > Madurai
Photos
Traveler (26)
Room & Suite (18)
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Questions & Answers
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Room Tips
"Find a hotel with good staff."
YatharthS20
Jan 6, 2018
Read review
"First see the rooms and bed"
kumarArum
Dec 3, 2017
Read review
"Please dont select Deluxe AC room"
VeeriahV
Nov 24, 2017
Read review
"iN MADURAI Hotel Duke s prestigious and reputed name in residential stay and is tailormade for you"
GRamaniI
Nov 12, 2017
Read review
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