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Heritage Madurai

Agoda.com$59*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
$111*
$59*
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$69*
$69*
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Heritage Madurai
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1,250 Reviews from our TripAdvisor Community

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Showing 952: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

I stayed at Heritage Madurai in March 2017. I am very much pleased with the cleanliness, facilities and at the top - attentiveness of the staff. Would definitely recommend to stay here. I would still advise to dine elsewhere as to me who is a South Indian, the food I ordered is not up to the mark on taste but...

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Helpful?
Thank eyes_and_lens
Lusaka, Zambia
Reviewed 4 days ago NEW

Nice hotel, seems like it was some sort of colonial club from the past that has been converted. Good size rooms, with all the modern cons, scattered around the grounds and gardens. Breakfast and dinner was good, the bar very enjoyable for a few drinks before dinner.

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Helpful?
Thank Graeme B
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your stay and also you are pleased with our facilities & ambience. We truly appreciate your kind feedback and look forward to welcoming you back at the resort. Thanks & Regards, Dillip Mudra Front Office l...

kuala lumpur
Reviewed 6 days ago NEW

Being cautious on this tight scheduled trip I opted for the The Heritage again . My dad third visit.It was an immense disappointment,Everything and everyone seemed listless and pressed hard to help or be of service.The breakfast buffet was unpalatable and just plain awful.Luckily it was an overnite stay.No return stay here that's for sure

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Helpful?
Thank suntanKualaLumpur
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Valued Guest, Greetings of the day!!! While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you during your stay at our hotel. It is really unfortunate that that we have not come up to your expectations and we are very much concerned about your experience...

Harrogate
Reviewed 1 week ago via mobile

The food was delicious but staff serving were a little unfriendly or bored looking and didn't seem interested in ensuring we were happy with everything. It's a large spread out resort type of hotel and feels a bit faded but the drought hasn't helped the grounds looking very dry. The rooms are grouped in blocks with huge verandas. Somewhat disappointing...

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Helpful?
Thank Carol W
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Valued Guest, Greetings of the day!!! While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you during your stay at our hotel. It is really unfortunate that that we have not come up to your expectations and we are very much concerned about your experience...

Reviewed 1 week ago

The property was a good one and the architectural style had a refreshing contemporary twist to the usual traditional style. It looked better during the evening as it had a nice lighting to it. It must have been quite a splendor during it's glorious days, but as of now it looked a little worn out. We had opted for the...

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Helpful?
Thank AmyNalkara
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!! Thank you for posting your review on Trip Advisor. We are happy to know that you had enjoyed your stay and also you are pleased with our facilities & ambience. It is really unfortunate that that we have not come up to your expectations and we are very much concerned about your experience with...

Southport, Australia
Reviewed 1 week ago

The Heritage is modern hotel built in a traditional manner with solid granite pillars supporting high wooden ceilings over granite floors. It is set in large landscaped area dominated several magnificent old banyan trees. There is a large pool, but like many India, it is unshaded and thus the water was almost warm and not particularly refreshing. The location is...

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Helpful?
1Thank ChrisandJudy1000
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

Kolkata (Calcutta), India
Reviewed 2 weeks ago

Went with 27 members of my family. Booked 12 cottages. At the time of booking my younger brother confirmed the rates on mail. And it was clearly written the rates are for two days. But at the checking out the hotel management started telling the rates has been given for one day only. We said them to refer to the...

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Helpful?
Thank PANKAJ S
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Valued Guest, Greetings of the day!!! While we thank you for taking out your time to voice your concerns, we are extremely sorry for all the inconveniences caused to you during your stay at our hotel. It is really unfortunate that that we have not come up to your expectations and we are very much concerned about your experience...

King's Lynn, United Kingdom
Reviewed 2 weeks ago

We visited in late March 2017 - the end of the season - and we had a fabulous time. The room (well, mini-villa really) was superb, the food was excellent, and the staff were really lovely and helpful. They discovered that it was my wife's birthday and at dinner she was presente witha cake and the restaurant staff sang Happy...

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1Thank smithy_sid
Exeter, United Kingdom
Reviewed 2 weeks ago

The hotel is outside the busy city of Madurai, so after long days of sightseeing it was relaxing to come back to these beautiful spacious gardens and villas. Our room was very big, spotlessly clean and we had the use of the huge balcony overlooking the grounds. The swimming pool is huge and clean with a very interesting design. The...

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Helpful?
1Thank Claudia F
Reviewed 2 weeks ago via mobile

My husband and I, along with another couple, spent two nights at Heritage Madurai Resort. The grounds are lovely and the peaceful feeling was a welcome escape from the pace of life in the city outside the grounds. We especially appreciated the wonderful service we received in the restaurant from our waiter, Babu. Visitors from Canada

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Helpful?
1Thank ray a
heritagemadurai2015, Manager at Heritage Madurai, responded to this review

Dear Guest, Greetings from Heritage Madurai!!! We are delighted to note that you liked your stay at the Heritage Madurai. We are thankful to you for your wonderful feedback through Trip Advisor which is exceptionally well in sharing your experiences of the pleasant stay you had at our hotel. We are also thankful to you for having recommended our hotel...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Heritage, Welcome to Madurai.A resort, one hundred years in the making, in the heart of a city that grew from drops of nectar that flowed from the locks of Shiva, as legend would have us believe.Enter the gates of the 17-acre resort, and experience the Madurai of distant past. ... more   less 

Additional Information about Heritage Madurai

Address: 11 Melakkal Main Road, Madurai 625016, India
Location: India > Tamil Nadu > Madurai
Price Range: $70 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Madurai 4.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Hotel Style:
#2 Spa Hotel in Madurai
#2 Family Hotel in Madurai
#3 Business Hotel in Madurai
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Questions & Answers

Here's what travelers have asked, with answers from Heritage Madurai staff and other travelers.
8 questions
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Bengaluru, India
over a year ago
Ponte Vedra Beach, Florida
over a year ago

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Questions? Get answers from Heritage Madurai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Unless they spruce up their act I would think twice about this hotel”
suntanKualaLumpur, 6 days ago | Read review
“The room was not like how it was shown in the picture”
AmyNalkara, 1 week ago | Read review
“Go out of season and you may be upgraded”
smithy_sid, 2 weeks ago | Read review
“Ask for private pool.”
hilary360, 3 weeks ago | Read review
“Suits are wonderful and very quiet.”
sueg584, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Agoda.com
$59* /night
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HotelQuickly$111
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*Disclaimer
Prices are for 1 room, 2 adults
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