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The Serai

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The Serai
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102 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Mumbai
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed April 19, 2016 via mobile

Superb place in middle of nowhere. Once you are here there is nothing much to do exempt go for a walk or to Jaisalmer which is one hour away. The setting of the hotel is very nice. It's a tented camp. Tents are very comfortable and luxurious. Very nice and stylish Decor. Both rooms are spacious and well appointed. There... More 

Helpful?
Thank evertraveler
SUJANFAMILY, Manager at The Serai, responded to this review

Dear evertraveler, Thank you for taking the time to review your stay with us at The Serai. We are pleased to learn you enjoyed the hotel setting and found your tent very comfortable and luxurious. The wonderful thing about being in the wilderness is having a bit of a digital detox and finding time to enjoy the sounds and beauty... More 

Jaipur, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 31, 2016

This beautiful hotel is located in the centre nowhere, the different world make you think about life and luxury at this place. Hotel accommodation, services and management is excellent. Mr. Khede is the man of commitment. Thank you!

Helpful?
Thank ScreemingTraveller
SUJANFAMILY, Manager at The Serai, responded to this review

Dear ScreemingTraveller Thank you for taking the time to write about your stay with us at The Serai. We are so pleased you enjoyed your stay with us here. Creating unique memorable experiences is what we enjoy doing most and it really is a magical way to see the wilderness. We hope you will come back and stay with us... More 

Greensboro, North Carolina
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed February 11, 2016

Tents are very comfortable and you cannot find better in Jaiselmer and in my opinion all of Rajastan. The place and grounds are gorgeous and very relaxing. It's worth heading out to Jaisalmer just to stay here and non guests can eat here for the evening. Property is about 40 minutes from the fort. Skip the sunset dune event but... More 

Helpful?
Thank PiedmontMan
SUJANFAMILY, Manager at The Serai, responded to this review

Dear PiedmontMan, Thank you for taking the time to write about your stay with us at The Serai. We are so pleased you had an enjoyable stay and found the place so relaxing! That is exactly what being on holiday is all about. The team at The Serai will be happy to hear your positive feedback. Please stay in touch... More 

Tuxedo Park, New York
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed January 11, 2016

After ten days of sensory overload from various Indian cities, the camp was a welcome oasis of calm. The message at the spa was excellent. Meals were Devine and the staff were excellent. Camel ride at sunset is a must. No TV in room and Internet only in main lodge so peace and quiet is what you are getting. Not... More 

Helpful?
2 Thank Bruce G
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Bruce G, Thank you for taking the time to review your recent stay with us at The Serai. We are so pleased you enjoyed the peace and serenity of the property as it certainly is our aim to make our guests feel relaxed. The Serai gives you the chance to really switch off and be pampered away from the... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Serai Jaisalmer is a luxury tented property about 4 hours from Jodhpur. Tented rooms are very tastefully done and spacious with separate living, bedroom and bathroom. It's in the middle of nowhere so very tranquil. The resort organised for us a wonderful "dune dinner" and a separate desert safari that led to a magnificent "sun downer". Outstanding hospitality and personalised... More 

Helpful?
1 Thank Kushal D
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Kushal D, Thank you for taking the time to review your stay with us at The Serai, Jaisalmer. We were so happy to read that you appreciated your tented suite and the tranquil location of our camp. We are also really happy to learn you found our staff offered outstanding hospitality and personalised service and that you enjoyed two... More 

Ouarzazate
Level Contributor
292 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed December 16, 2015

this camp like like an traditional Rajput camp, the land is huge and each tent has is own privacy, even the classic one are really spacious we did the camel sunrise, what a great moment! if you are a photographer do it! we were alone in a middle of 100 camels and theirs camel driver after half hour we discovered... More 

Helpful?
Thank ksarman
SUJANFAMILY, General Manager at The Serai, responded to this review

Dear Ksarman, Thank you for taking the time to post your comments on TripAdvisor regarding your visit to The Serai, Jaisalmer. We are delighted that you had a memorable time with us and managed to enjoy a number of our tailor-made excursions. There really are lots of stunning photographic opportunities of the beautiful scenery, culture and wildlife to be had!... More 

Kolkata (Calcutta), India
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed November 12, 2015

GREAT FOOD, EXCELLENT HOSPITALITY BUT CONCEPT IS FLAWED, NO REAL SAND DUNES, FAR AWAY FROM REAL JAISALMER, NO WILDLIFE IN THE AREA, NO ACTIVITIES, NOTHING TO DO In Room: No Safe, No kettle or tea or Fridge, Very overpriced Spa, Expensive food, Wifi Rarely works and only in common areas. Serai exceeded in the food department over any concept hotel... More 

Helpful?
3 Thank HarshModi
SUJANFAMILY, General Manager at The Serai, responded to this review

Dear HarshModi Thank you for your review of The Serai, Jaisalmer. We are delighted to hear that your family and you enjoyed our hospitality and thank you, particularly, for your glowing reviews about our food and menus. We are sorry however that you did not experience the magic of The Serai, Jaisalmer in quite the way our guests tend to.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 30, 2015 via mobile

The property is luxury tended retreat of the Jodhpur Jaisalmer highway and literally is the middle of the desert the tens and luxurious appointed with every comfort you can imagine. Heaters large double beds sitting area with a study table at sit out in front of the tend and beautiful furniture Royal bathroom and better service to Boot. Bathroom specially... More 

Helpful?
Thank Gopal K
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Gopal K, We were delighted to see your posting on TripAdvisor regarding your visit to us at The Serai. We are thrilled that you had a memorable stay! We are happy that your tented accommodation suited you and you enjoyed the products on offer in the bathroom. We look forward to having you with us again in the not... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed October 11, 2015

‘The Serai’-Jaisalmer ‘The Serai’, a luxurious desert camp and spa, member of The Relais and Chateau Association, situated about 40 km away from the 12th century desert kingdom of Jaisalmer, bang in the middle of The Great Thar Desert, in western Rajasthan. For us, The Serai was about 270 km away from Jodhpur, where our flight landed from Bombay. Meticulous... More 

Helpful?
9 Thank Renu8
SUJANFAMILY, Manager at The Serai, responded to this review

Dear Renu8, Thank you for taking the time to write such a wonderful, detailed account of your stay at The Serai, Jaisalmer with us. We are so happy to learn that you had such a wonderful time with us at camp and enjoyed all the unique experiences & surprises along the way. It means a lot to us and to... More 

Delhi
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 15, 2015

The property functions only during the tourist season from October 1 to March 31 every year. We visited in the last week of March. It is nearly 40 kms before Jaisalmer. We expected it to be surrounded by sand dunes. But, not it was quietly located in the Thar scrub. However, excellent luxury tents, even better service, though the menu... More 

Helpful?
2 Thank ShraddhaGupta
SUJANFAMILY, Manager at The Serai, responded to this review

Dear ShraddhaGupta, Thank you for your comments. We appreciate that you have taken the time to review our property and that you had a good stay at The Serai, Jaisalmer. it was our pleasure to have you and your family with us and we are pleased you enjoyed the excursions and the personalised activities we organised for your children. We... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Free Parking
Official Description (provided by the hotel)
A luxury desert camp and spa, The Serai has 21 large canvas tents set on a hundred acre estate of indigenous desert scrub in the Great Thar Desert. The Serai spa is the new Indian jewel in the global crown of spa company Raison d’Etre. ... more   less 

Additional Information about The Serai

Address: Bherwa | Chandan, Jaisalmer 345001, India
Location: India > Rajasthan > Jaisalmer
Price Range: $74 - $722 (Based on Average Rates for a Standard Room)
Number of rooms: 21
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