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Hotel Sapna

Traveler (58)
Room & Suite (63)
Video (1)

About

#30 of 295 hotels in Pune
Location
Cleanliness
Service
Value
Hotel Sapna is an ideal place for all kinds of travelers, business or leisure. Its central location is its USP, and to top it all is the excellent standard of service, cleanliness and value for money. One can rest assured and book here to have a great time in Pune.
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Property amenities
Room service
Free parking
Breakfast included
Restaurant
Free High Speed Internet (WiFi)
Airport transportation
Concierge
Dry Cleaning
Laundry Service
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Hotel links
Visit hotel website
Special Price:30 % OFF DELUXE AC ROOM
321Reviews
4Q+A
70Room tips
Traveler rating
  • 109
  • 152
  • 40
  • 11
  • 9
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Popular mentions
I will never suggest anyone to ever visit this hotel It could have been much better as only the location of this hotel is very good. This hotel there was a huge network problem .this hotel charges even for a single sugar pouch. They give a double occupancy room but the
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Response from Vijay_Chavan, General Manager at Hotel Sapna
Responded 3 weeks ago
Dear Guest , you have given feedback to a wrong Hotel how can you give a feedback without staying in the property .this feed back is a complete fake feed back which is given to harm the reputation of our hotel which is given without knowing the facilities that we provide . we can even upload the images of the below mentioned amenities we provide and are kept in all the rooms . we would like to inform you that 1 ) Regarding network We have AIRTEL / IDEA / VODAFONE and GIO tower on our building so there is no chance of network problem . 2 ) We have kept 1 set of tea and coffee which serves 2 people ( 2 coffee , 2 tea , 2 sugar sachet , 2 milk powder ) which is kept complimentary and is replaced every day . And if any guest requests for set extra we dont charge for the same and for your information we serve unlimited tea and coffee during morning breakfast so there is no way that we will charge for 1 extra sugar pouch which we completely disagree 3 ) For toiletries we have kept shower gel dispenser , shampoo dispenser , hand wash dispenser , moisturizer dispenser ,tooth brush , tooth paste towels , hand towels . 4 ) Above all we have kept the mobile no of the General Manager in all the rooms notice board so if the guest has any problem he can call directly and address the issue this is the personalized service we are giving
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Hotel's Favorite
Excellent place, secured stay for ladies. Very courteous and caring staff, room boys very trust worthy. This is our 5th stay from 2014, its like my home in Pune, same service is maintained. Once we enter at this place they offer water, tea and foot massager also available.
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Response from Vijay_Chavan, General Manager at Hotel Sapna
Responded Sep 5, 2018
Dear Guest , We thank you for your valuable feedback , believe us at Sapna we really strive hard so all our guests stay happy and leave happy.. We are really pumped up with this feedback and promise you to deliver the same service every time you visit , Will surely pass on your wishes to the team and we look forward for your next visit . Thanks & Regards Team Sapna !
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Good location. Just near Sambaji garden. Beside JM road. This is one of the best hotel I stayed in Pune. I paid 3600 indian rupee here for one night. If you visit this hotel ,Sambaji garden is just near. It closes at about 7- 8 p.m . Dont forget to visit there. And also you
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Response from Vijay_Chavan, General Manager at Hotel Sapna
Responded Apr 15, 2019
Dear Guest ! We thank you for your valuable feedback , we are glad that you enjoyed your stay at our Hotel and we look forward to serve you again . Thanks and Regards Team Sapna!
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Stayed with family,Rooms are Excellent with high end cleanliness.Staff is very helpful and co operative.Food is also good.Location is a added bonus as it is nearby to many more excellent food joints......would love to visit again!!!
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Response from Vijay_Chavan, General Manager at Hotel Sapna
Responded Nov 20, 2018
Dear Guest ! We thank you for your valuable feedback , we are glad that you enjoyed your stay at our Hotel and we look forward to serve you again . Thanks and Regards Team Sapna
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Rest rooms are not clean.Hot water only in limited timings but they claim it's 24hrs, but at 4am no hot water. Dust all over the tables . Bit pricy for the room provided.no security at the gate at morning 6am, had to take parking lengthy route to reach reception.
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Response from Vijay_Chavan, General Manager at Hotel Sapna
Responded Nov 20, 2018
Dear Guest , Thank you for your valuable feedback and choosing hotel sapna for your stay in pune we would like to clarify on your feed back . 1 Hot water we have a boiler system Hot water starts from 5 AM and is there till 3 PM IN afternoon and again 6 PM to 11 PM in the night . And in between if the guest requires hot water we can start the boiler and provide the same any time if inform us in prior we also have a geezer for emergency purpose so can give hot water to a guest on urgent basis . . 2 We have a 24 by 7 security ( WATCH MEN ) at the gate for your service but he must have been in parking area only assisting some other guest or gone for a natures call but we apologize for the inconvenience caused due to the same . 3 Dear Guest about dust we get all the rooms cleaned daily double checked and take care that the guest gets a neat and clean room so there should not be chance for dust all over as described . Still we have taken note of your feedback and instructed the house keeping team on the same . We hope you enjoyed our delicious breakfast and our service and believe you will give us a chance to serve you again ! Thanks and Regards Team Sapna
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PRICE RANGE
$33 - $63 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel sapna pune
LOCATION
IndiaMaharashtraPune DistrictPune
NUMBER OF ROOMS
27
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