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Treebo Golden Emerald

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Treebo Golden Emerald
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69 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Ahmedabad, India
Reviewed 2 weeks ago

Bad location, bad service, wi-fi not working, the taxi could not find the hotel, address is also incorrect on the site. Definitely not for someone on a business trip. The reception staff always gave lousy answers. No dining facility. no breakfast available at room.

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Helpful?
Thank hrishikeshj353
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Greetings from Treebo! We absolutely regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We are taking this very seriously. We have forwarded your highlighted concerns with the respective teams. We assure you that we put a lot of emphasis on our...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

mr. Mukesh is nice person in hotel to help and solve issue . Hot water was not coming from tab but this guy did some better efforts for us as we were in hurry to cach train service is given by him nicly so other things are also good

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Helpful?
Thank A TripAdvisor Member
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Greetings from Treebo! Thank you so much for that positive review! We are really thrilled that you enjoyed your stay at Treebo. Thank you so much for appreciating our staff. We would love to have the chance to host you again. Please choose Treebo for your future travels. Best Wishes, Kusum Dubey Treebo Hotels

Reviewed 4 weeks ago

Dear Treebo Team, It was pathetic experience while staying at Treebo Golden Emerald, Pune. It was not showing correct hotel address on Ola cab map. The hotel contact no was not mentioned in Booking Confirmation mail. I face difficulty in getting contact no from Treebo call center and waited for 10 mins. When celled at hotel reception the person at...

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Helpful?
Thank Shyam G
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Greetings from Treebo! We absolutely regret the unpleasant experience you had during your stay with us. This is definitely not the kind of experience we want to provide to our guests. We are taking this very seriously and we have already escalated this to the concerned team. We assure you that we put a lot of emphasis on...

Pune, India
Reviewed January 10, 2017

The check-in and check-out process took time and the staff was very cold in response. They didn't even share WiFi password themselves, only on asking. Breakfast wasn't ready till 8:30 AM, which was supposed to be started from 7:30 AM.

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Helpful?
1Thank nalyad2017
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Thank you choosing to stay with us and giving us your valuable feedback. We will certainly look into the improvement areas highlighted by you and our team will take appropriate action on the same. We hope you would give us further opportunities to serve you better. Best Wishes, Treebo Hotels.

Emirate of Dubai, United Arab Emirates
Reviewed January 9, 2017

We have booked 16 -Rooms for Marriage Party- this hotel is not a 3 Star, it's a budget hotel with Cheap Breakfast & Very Poor In House Sevices & it's a bad experience for all of us next time we will never advise any one.

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Helpful?
Thank tariqziaulhaque
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Greetings from Treebo! Thank you for taking out time to share your valuable review. Please accept our sincere apologies for the inconvenience you faced during your stay with us. We have noted down the areas of improvement highlighted by you and have shared them with our team. Your feedback goes a long way in helping us improve our...

Ajmer
Reviewed January 6, 2017

Facilities are not available as they charge such as bathroom is not clean, TV is not working condition, only HOT Water came from TAP same was informed at reception but couldn't be solved.Room was cleaner & spacious.

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Helpful?
Thank vdkumar1991
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Thank you for giving us your valuable feedback. We are really disappointed to hear about your experience with us. We have noted the concerns highlighted by you and have forwarded them to our team to take appropriate action. We hope you would give us further opportunities to serve you better. Best Wishes, Treebo Hotels.

Kenilworth, United Kingdom
Reviewed January 5, 2017

This is the first time i have visited a hotel which does not have a restaurant, did not know this is even possible!!! so you have order from some place outside....to connect to WIFI is big pain...u need a couple of passwords and usernames...they seem to have a very complicated system...i did not even bother after a few tries...they have...

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Helpful?
Thank srijithd
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Thank you for your feedback. We are deeply disappointed to learn about your experience. This is not the kind of experience we would want for our guests. We sincerely apologize for the inconvenience. We have forwarded you concerns to our team and appropriate action would be taken soon. We would definitely look into the feasibility of having a...

Singapore, Singapore
Reviewed December 30, 2016

I had booked nine rooms for the night of 23rd December for guests at my son's wedding. 1) Most rooms were shabby and unclean. After repeatedly telling the staff members to clean up, they acted half-heartedly in doing so. Hardly any staff members to attend to the needs of the guests. 2) Washing water was not available in some rooms....

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Helpful?
Thank drajit2016
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Greetings from Treebo! Thank you for your valuable review. Please accept our sincere apologies for the inconvenience caused to you. This is not the kind of experience we want to provide to our guests. We have highlighted your issues regarding the breakfast, hot water and other concerns to the respective department and appropriate action will soon follow. At...

Reviewed November 27, 2016 via mobile

I had a pre booking from booking.com which I cross confirmed before reaching at hotel. But when I reached there with my family, the manager asked me to sit for 15mins since he was talking someone else over phone. He gave keys to room and keys were not working. So waited another 5mins to get the correct key. The real...

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Helpful?
1Thank Abhishek P
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

Dear Guest, Greetings from Treebo! Thank you very much for choosing to stay with us. We sincerely regret the inconvenience you had to go through during your stay. I have noted the specific issues raised by you and shared them with the concerned team. We hope you will give us further opportunities to serve you better. Best Wishes, Uma Narayan...

Mumbai (Bombay), India
Reviewed November 24, 2016

-TV is old CRT type not flat screen that you normally get. -bathroom contained dirty water when we got the room. It showed that it lacked cleaning. -Window AC is without remote. So you need to get up to change settings or switch on or off. -door lock not working. you cannot manually close the door from inside. -limited option...

Review collected in partnership with this hotel
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Helpful?
Thank rsingh_484820
TreeboHotels, Guest Relations Manager at Treebo Golden Emerald, responded to this review

"Dear Guest, Greetings from Treebo! Thank you very much for choosing to stay with us. We regret the inconvenience you had to go through during your stay. I have noted the specific issues raised by you with the team. Your feedback will guide us in the right direction. I am disappointed that we fell short this time, but I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Treebo Golden Emerald in Salisbury Park, Pune is within 4 km of some of the best attractions in Pune, like Dagadusheth Halwai Ganapati Temple, Shaniwar Wada and Lal Mahal. It is also close to the popular shopping street and city center at MG Road (2 km). The usual Treebo offerings like complimentary breakfast, Wi-Fi, room service are available. Free parking for the guests are available. Laundry services are available for a charge and business event hosting facilities are available too. All rooms are air-conditioned and come with electric kettle to make tea or coffee and LCD TVs with satellite channels. Private bathrooms have free toiletries. The Pune Railway station is just 4.4 km away and the International airport only 13 km from the hotel. Shopping for popular brands is available at Kumar Pacific Mall 1.3 km away. UCO Bank zonal office and Muthoot Fincorp are within 3 km of the property. Medical facilities available near Treebo Golden Emerald are Ranka Hospital (1 km) and Joshi Hospital (1.5 km). ... more   less 

Additional Information about Treebo Golden Emerald

Address: Mahalaxmi 473 | Gultekdi, Pune 411037, India (Formerly The Golden Emerald)
Location: India > Maharashtra > Pune
Price Range: $24 - $43 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Treebo Golden Emerald 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
The Golden Emerald Hotel Pune
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Questions & Answers

Here's what travelers have asked, with answers from Treebo Golden Emerald staff and other travelers.
1 question
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7 months ago

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Questions? Get answers from Treebo Golden Emerald staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Can not say”
 of 5 bubbles _ram281076, Oct 25, 2016 | Read review
“Clean cool and good size rooms but needs improvements in technical and civil works which i suffered .”
 of 5 bubbles mandalshantanu, Sep 29, 2016 | Read review
“Avoid this place, if you can”
  • An old wall unit of the a/c, which made a bit of noise :-)
  • And old fashioned TV which also wouldn't work properly.
  • This window glass was broken, and mosquitoes were in. Couldn't close the bottom.
  • This will show why there was a stink emanating from this place
  • Old style, with leaking taps
  • A shelf to keep things. Narrow bed
  • This was the view of the room as you entered in - though it gave a good look. Bed was narrow
 of 5 bubbles Rajan6753, Aug 4, 2016 | Read review
“After having booked with confirmation i didnt get a room stating that the hotel is fully booked no rooms avialable. The guy at the reception was sleeping and was not bothered about my concern he was so disgusting person.”
 of 5 bubbles TDH63, Jun 11, 2016 | Read review
“Ask for king bed in advance as very limited”
 of 5 bubbles nayalez, Apr 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question