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Crowne Plaza Pune City Centre

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#15 of 219 Hotels in Pune
Certificate of Excellence
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Crowne Plaza Pune City Centre
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640 Reviews from our TripAdvisor Community

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Showing 617: English reviews
Reviewed yesterday NEWvia mobile

I have been in this hotel 5 nights, and I can say that the staff treated me very well, especially at the restaurant and roof top terrace. The food was good. The only thing is that they need to be a little bit more coordinated as they struggle to deliver accurately what you ordered at breakfast, but despite this small...

Pune, India
Reviewed 5 days ago NEWvia mobile

I love a great breakfast and the buffet at Crowne Plaza is variety .It has a mix of Indian and Continental and a great choice of cakes,croissants,waffles.The espresso shots add to the magic.The chicken stew was nice .The cold cuts are fish,chicken.The bacon was OK but the chicken sausages can improve.Warm service makes this breakfast a perfect good morning treat...

Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for the fabulous review. We are glad to know that you have liked the food in our hotel. Your feedback shall be shared with the staff that will encourage them to better the service experience for other guests in future. I have also noted your constructive feedback for sausages...

New Delhi, India
Reviewed 2 weeks ago

The location of the property is ideal. The place is welcoming and warm for the guests. I would specially mention the courteous staff at the security check. I was pleased by their friendliness and thoughtfulness. The check-in was smooth. The interiors of the room were modern and quite impressive. The basic needs of the guests were taken care of. The...

Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and assisted by our staff. I shall personally convey your message to the team. Looking forward to welcome you again for another Crowne experience. Warm Regards, Divakar Shukla General Manager

New Delhi, India
Reviewed 2 weeks ago

Pros: a. Rooms are extremely good b. Friendly staff c. Decent Location (next to Jahangir Hostpital, Pune Railway Station & Pune Bus Stand) d. Lot of Good restaurants nearby(walking distance on Bund Garden road) e. Hotel restaurant was also fantastic I would Strongly recommend this hotel, (Earlier it was called a Marriot Hotel)

Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for the kind words. We are happy to know that you had a pleasant stay with us. We hope to welcome you to the property again and we look forward to serving you soon! Warm Regards, Divakar Shukla General Manager

Pune, India
Reviewed 2 weeks ago

The moment you enter the hotel, a bunch of courteous staff makes you feel at home. They are very flexible to accomodate guest requests. Rooms are very spacious and well equiped. Ideal for both family and for business travel. Food is very good. Swimming pool is quite small but good enough for relaxation All major tourist attractions in Pune are...

Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for the fabulous review! We are glad to know that we were able to deliver excellent Crowne experience and that you enjoyed your stay with us. We hope to welcome you to the property again and we look forward to serving you soon! Warm Regards, Divakar Shukla General Manager

Stockport, United Kingdom
Reviewed 3 weeks ago

This hotel was never luxury standard when it was a Courtyard but it was always clean and the service was always superb, as well as the food being good. This time, I was shocked it had changed to a Crowne Plaza and let's just say the Crown has most definitely been removed from the hotel. Service was poor in nearly...

Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for the honest feedback and we truly appreciate it. The hotel is undergoing up gradation at the moment which will be completed soon. Your suggestion about our service, food and transportation have been noted and I shall look into the same personally. Do give us the opportunity to serve...

Bengaluru, India
Reviewed 3 weeks ago

Stayed with family for 4 days. Staff are really great and helpful right from check-in thru check-out. Checked in late in the night.Opted for a airport -pickup from the Hotel transportation as we landed in Pune almost in the midnight. But you have lot of taxi options available in the airport too. As a IHG member, got the preferred room...

Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for taking out the time from your busy schedule to review our hotel. We are happy to know that you enjoyed your stay with us. We aim at delivering an excellent hospitality experience to our guests and we will be happy to serve you again. We also thank you...

Singapore, Singapore
Reviewed 4 weeks ago

Stayed in the hotel for 3 nights and really enjoyed the staff, food and the location. The breakfasts are delicious with a huge selection. A la carte meals are of a very good quality too. The staff is extremely nice and helpful too. Hotel is conveniently located on the main road with easy access for a taxi or a rickshaw....

Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Your constructive feedback for rooms has also been noted and rectified.We look forward to welcome you again....

Coimbatore, India
Reviewed 4 weeks ago

this hotel located at the heart of Pune serves as a pretty decent hotel to stay in. The receptionists are really friendly and are not very formal and gives a comfortable space to talk with. The room was pretty big and comfortable to stay in. At the breakfast the chef served us vada pav on special request, since leaving pune...

Reviewed 4 weeks ago

Nice rooms, Good attentive check in procedure. Well located and that was a plus for me.. had work at FC road so it helped Breakfast buffet is chaotic and you can be assured of being irritated The roof top bar .. food was quiet forgettable.. regretted not stepping out

IHGService, Guest Relations Manager at Crowne Plaza Pune City Centre, responded to this review

Dear vivekg61, Thank you for your recent stay and for taking time to post a review about our hotel. Allow me to apologize for any inconvenience you may have experience due to our breakfast buffet and rooftop bar. Your comments were forwarded to our hotel management to consider improvements where necessary. I am confident that they will continue to do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Crowne Plaza Pune City Centre is an upscale hotel in the heart of the Pune city, which allows you to restore, reconnect and re-energise. The hotel is designed as a definitive business hotel and offers facilities that allow you to make the most during your visit to the city. From gatherings of many at our meeting rooms to hosting dinners at the banquets, this place helps simulate ideas and get away at the same time. From well trained staff to scrumptious food and beverage to plentiful conversations at the roof top lounge, the hotel helps you re-connect with old friends, and to make new ones. Re-boot yourself at our 24/7 gym or plunge into the serene swimming pool to invigorate and rewind. ... more   less 

Additional Information about Crowne Plaza Pune City Centre

Address: C.T.S. No. 37 & 37/1, Bund Garden Road | next to Jehangir Hospital, Pune 411001, India (Formerly Courtyard Pune City Centre)
Location: India > Maharashtra > Pune
Price Range: $71 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Pune City Centre 4*
Number of rooms: 173
Reservation Options:
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Hotel Style:
#10 Family Hotel in Pune
#14 Luxury Hotel in Pune
#14 Business Hotel in Pune
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Pune City Centre staff and other travelers.
2 questions

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See which rooms travelers prefer

“Ask for City facing rooms”
 of 5 bubbles manojg553, 2 weeks ago | Read review
“Pool side is very good when it is lower floor”
 of 5 bubbles 229shridharb, 2 weeks ago | Read review
“Stayed in pool view room on 7th floor. A good one”
 of 5 bubbles 78raj, 3 weeks ago | Read review
“We stayed in a station view room on the top floor and it was fine”
 of 5 bubbles Johir_Suresh, 4 weeks ago | Read review
“Pool facing rooms are good.”
 of 5 bubbles Vishi17, Nov 28, 2016 | Read review
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