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Crowne Plaza Pune City Centre

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#14 of 221 Hotels in Pune
Certificate of Excellence
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Crowne Plaza Pune City Centre
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625 Reviews from our TripAdvisor Community

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Showing 602: English reviews
India
Level Contributor
163 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 days ago NEW via mobile

The property is being renovated and that affected the experience. But having said that, the staff were wonderful. Check in and check out was a breeze. Food wasn't great but not bad either. Rooms were clean, spacious and comfortable. Bed was cozy and the bathroom was clean. Post renovation the property should be good.

Helpful?
Thank Jude V
Luton, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

As I was there for marriage in Pune I opted CP Pune for the stay. The hotel location is very good as its convieniet to go to Pune's hot spots like KP and City center. Staff is extremely helpful and always smiling. Beds are so comfortable to have sound sleep. Only, I suffered problem during stay is picture quality of... More 

Helpful?
Thank Vishesh M
Mumbai (Bombay), India
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 1 week ago

This is a relatively newly acquired property by the Crowne Plaza people. Its undergoing some changes & things should smoothen out soon. The rooms still retain the old Marriott look. Since its close to the station & has hospitals on 2 sides, there is not much of a view. We were there during Diwali & everyone went on wishing everyone... More 

Helpful?
Thank sunflower01
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for the honest feedback and we truly appreciate it. As mentioned by you, the hotel is undergoing up gradation at the moment which will be completed soon. Your suggestion about our service, In Room Dinning and staff have been noted and I shall look into the same personally. Do... More 

Mumbai (Bombay), India
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Location: Mid of City, close by station, however note traffic due to under construction sancheti flyover, near by Budget Hotel, Room service: Bit slow, I got morning tea after three reminders an hour after placing order Food: Decent spread for buffer dinner/ breakfast They have roof top lounge, which is good and one can enjoy beer in good Pune weather... More 

Helpful?
Thank Rajesh_Sachdeva
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for the honest feedback and we truly appreciate it. As mentioned by you, the hotel is undergoing upgradation at the moment which will be completed soon. We are glad you enjoyed the experience at our rooft-top lounge, Evviva Sky Lounge. You suggestion about our service, In room dinning and... More 

Pune, India
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

It was my first visit to hotel. I go there with my wife and children for spend some time. After reach first view that its OK... got a very warm welcome at reception and we was escorted by receptionist by herself which since long time i haven't see and feel nice. After reaching room once we view the room than... More 

Helpful?
Thank siddharthsingh01
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for the constructive feedback. It is great when guests give us valid feedback and we are working towards bettering our guest experience! We hope to welcome you to the hotel again and we look forward to serving you soon. Warm Regards Raju Shrestha General Manager More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Great food, lot of options in breakfast. For purely veg guys, I would recommend - thin crust Pizza, Veg Burger, Sandwich, Pasta with mushrooms. Overall hotel rooms are well maintained, staff is polite Food is a bit expensive but worth the money :)

Helpful?
Thank Bhavuk C
Management response:

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will communicate it to our chef that you liked our veg food. We hope you will visit us again. Warm Regards, Raju Shrestha General Manager More 

mumbai
Level Contributor
68 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago via mobile

My first visit. Since it's a member of IHG, expected a good quality. This property is under renovation for many months and looks like many many more years. The smell of bad toxic paint comes thru the ac ducts into the room. Rooftop restaurant smells with toxic paint and very dangerous for breathing. The girl at the entrance of the... More 

Helpful?
Thank Evschakravarty
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! We are extremely apologetic towards your unpleasant experience at our hotel. I have personally made a note of your feedback. It would be very helpful if we could connect to discuss the same. Please write to me on raju.shrestha@ihg.com with your contact number so that I can personally get in touch... More 

New Delhi, India
Level Contributor
87 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 weeks ago

this property is located in centre of PUNE say around koregaon near to commercial & bars.pubs etc .earlier this was courtyard marrioot now its crown plaza.most of amenities they are renowating .they have excllent coffee shop serving Indian & International Cuisine break fast ,lunch & Dinner .the rooms are good clean & well maintained.the staff are good ,young ,energetic and... More 

Helpful?
Thank saicap
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for taking out the time from your schedule to review us. We are glad you enjoyed the Crowne hospitality and are happy to know that you loved dining at Mosaic. We suggest you try out Evviva Sky Lounge, our roof-to lounge the next time you stay with us. We... More 

Mumbai (Bombay), India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

It was previously occupied by Courtyard by Marriott. It is located almost in middle of the city, near Pune railway station and Koregaon Park Provides valet parking. Ambiance of the hotel is modern. At ground floor there is a decent restaurant which provides breakfast, lunch and dinner buffet. Restaurant/bar at rooftop gives a good view of the city. Pool was... More 

Helpful?
Thank Vaibhav_MR
Management response:

Dear Mr. Vaibhav, Greetings from Crowne Plaza Pune City Centre! Thank you for the kind words and for taking out the time to review us. We are glad you enjoyed all aspects of our property. We suggest you visit our roof top lounge, Evviva Sky Lounge the next time you are in the city where we have Happy Hours everyday... More 

Chennai (Madras), India
Level Contributor
68 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago via mobile

I stayed at this property for a night. Preferred here because the location is near to work place. The rooms are nice and good ambience. Food could have been better. The airport transfer facility has to be improved. Overall the stay was good.

Helpful?
Thank Sabarinv
Management response:

Dear Guest, Greetings from Crowne Plaza Pune City Centre! Thank you for taking out the time from your busy schedule to review us. Your feedback about the food and the airport transfers has been noted and I am personally looking into bettering the same. We hope to welcome you to the hotel again and this time for a seamless hospitality... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Crowne Plaza Pune City Centre is an upscale hotel in the heart of the Pune city, which allows you to restore, reconnect and re-energise. The hotel is designed as a definitive business hotel and offers facilities that allow you to make the most during your visit to the city. From gatherings of many at our meeting rooms to hosting dinners at the banquets, this place helps simulate ideas and get away at the same time. From well trained staff to scrumptious food and beverage to plentiful conversations at the roof top lounge, the hotel helps you re-connect with old friends, and to make new ones. Re-boot yourself at our 24/7 gym or plunge into the serene swimming pool to invigorate and rewind. ... more   less 

Additional Information about Crowne Plaza Pune City Centre

Address: C.T.S. No. 37 & 37/1, Bund Garden Road | next to Jehangir Hospital, Pune 411001, India (Formerly Courtyard Pune City Centre)
Location: India > Maharashtra > Pune
Price Range: $76 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Pune City Centre 4*
Number of rooms: 173
Reservation Options:
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Hotel Style:
#10 Family Hotel in Pune
#14 Business Hotel in Pune
#14 Luxury Hotel in Pune
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Pune City Centre staff and other travelers.
2 questions
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Pune, India
3 months ago

See all questions (2)

Questions? Get answers from Crowne Plaza Pune City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool facing rooms are good.”
 of 5 bubbles Vishi17, 6 days ago | Read review
“rooms facing swimming pool are good”
 of 5 bubbles saicap, 3 weeks ago | Read review
“top floors”
 of 5 bubbles Ranga1959, Oct 22, 2016 | Read review
“Quiet hotel with excellent service”
 of 5 bubbles abhijitambdoskar, Oct 21, 2016 | Read review
“Try and get a room with a view of the road”
 of 5 bubbles Tonymel64, Sep 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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