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High Country Lodge

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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Moore, Oklahoma
2 reviews
1 of 5 stars Reviewed March 30, 2016

Be aware before you book with this hotel, that they are not a company you might want to do business with. I cancelled my reservation, over 2 weeks before scheduled arrival. I have been told that I will get my refund, but no refund. It's been over a month. This is a shoddy way to do business!

Helpful?
Thank tinanharrel
Lovington, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 30, 2015

manager sucks on refunding money back, likes to steal from peoples accounts and never refund money if though the room was cancelled well in advance. when you call and they tell you the money will be back in your account and it isn't to me it is basically stealing!!! Edward is rude also. if you take someone's money out of... More 

Helpful?
1 Thank Lupe C
Albuquerque, New Mexico
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed August 3, 2015

Consider this property like old condos that have been partially renovated. They sport fresh exterior paint and new floor tile. The kitchens had a new refrigerator. However, the cement steps in front were covered by a sheet of plywood, the porch light didn't work, the furniture cushions were broke down and the mattresses worn out. The kitchen counter top and... More 

Helpful?
Thank Rudybaga
Newport News
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 13, 2015

This is the second year we have held our family reunion at this Lodge. I have to say that we all had a great time. the very large Lodge room with a rock fireplace was perfect for our large group. Several of us rented cabins, and even though they are a little dated, the cabins really give you the mountain... More 

Helpful?
Thank Marlene s
Dallas, Texas
1 review
4 of 5 stars Reviewed May 6, 2015

. We spent three nights at this lodge in a quaint 2 bedroom cabin. We were given real wood for our fireplace and my husband and I had a very cozy first night by the fire. The beds were comfortable, but the pillows were not. The next day we headed up the hill to Ski Apache and took the Wind... More 

Helpful?
Thank Rachel M
Santa Teresa, New Mexico
Level Contributor
95 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 14, 2015

Stayed here a few times and it's away from the busy streets so it's pretty nice. It's old and needs attention. Kitchen is provided but we prefer to eat at the local restaurants. Beautiful scenery and activities to do in town

Helpful?
Thank George M
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 26, 2015 via mobile

I promised the person I spoke to that I would leave a terrible review and I keep my promises. I had to cancel a trip for March 2015. The day I made the reservation I was charged one night. I cancelled Jan 8, 2015 and as of today 1/26/15 have not been refunded. I have sent emails and have called... More 

Helpful?
4 Thank Alana S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2014

Nothing was good about this place. The windows and doors leaked. It was freezing in the cabin. The bathroom was disgusting. Water ran all the time and texture on the walls was falling off. Hot and cold water turned off in different directions. Towel rack was falling off the wall. Kitchen wasn't any better; don't plan to cook here. Burners... More 

Helpful?
1 Thank traveler14520
Tornillo, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 6, 2014

I had stayed here before on a school trip so i expected the place to be a bit different from what I remembered. Traveled on a faimily trip so we liked the setting of the lodge but i never got to see an actual employee. When we arrived aroound check in time there was no one in the office the... More 

Helpful?
Thank Gabriela S
Comfort, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 13, 2014 via mobile

Most of the time the 60s refrigerator didn't keep our food cold. The couple times it rained the skylight leaked. Several times we had to ask for more TP, no extra in the room. Heated pool was too cold to swim, hot tube out of order. Bathroom was a little larger than one on an airplane. Old thermostat would run... More 

Helpful?
Thank stovalldb
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15 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Each of our thirty-two cabins at the High Country Lodge are nestled deep amongst five acres of tall pine trees within walking distance to Alto Lake. Each of our cabins feature a real wood burning fireplace, two bedrooms with queen beds, a living room with a hide-a-bed couch, a fully equipped kitchen, bathroom, HD cable television, free high-speed wireless internet, central heat, air-conditioning and a large porch. Also enjoy the recreation of our indoor heated pool, hot tub, game room, and a tennis court. High Country Lodge has the closest accommodations to Ski Apache and is conveniently located near Ruidoso Downs horse racing track, casino gaming, fishing, hiking, horseback riding, golf and many more outdoor adventures. ... more   less 

Additional Information about High Country Lodge

Address: 859 State Highway 48, PO Box 137, Alto, NM 88312-9502
Location: United States > New Mexico > Alto
Hotel Class:2 star — High Country Lodge 2*
Number of rooms: 32
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