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Mascot Hotel

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Mascot Hotel
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135 Reviews from our TripAdvisor Community

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Showing 127: English reviews
New Delhi, India
Reviewed 1 week ago via mobile

1. I was impressed by the size of the room initially but after sometime i started noticing foul smell coming out of sofa. It was stinking as the foam in that was not replaced from past 30 years or so. We had to move those 2 sofa out of the room in the balcony so that we can sleep. 2....

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Helpful?
2Thank Garima_th
P_Dilip_Kumar, General Manager at Mascot Hotel, responded to this review

Dear Ms.Garima, Thank you for taking the time to write your review of our hotel. Your comments are extremely valuable to us. We are sorry to hear that your stay was not up to expectation. We have noted the mentioned complaints seriously and would resolve it. We would like to inform you that a portion of the hotel is undergoing...

Reviewed 2 weeks ago via mobile

Hotel ambiance and service is good, Rooms are big, precious and clean also. only they have to focus on their small services like hot waters , water bottles, etc. Breakfast was also very good, it's best place to stay in Trivandrum but inside food is very costly, they will improve their services by increasing staff.

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Helpful?
Thank Dilip N
P_Dilip_Kumar, General Manager at Mascot Hotel, responded to this review

Dear Mr.Dilip, Thank you for chosing our hotel and for the positive feedback you have shared on the Trip Advisor. It is very nice to hear that you have enjoyed our hotel accommodation and other facilities including our service. Thank you the great comments. We hope to welcome you to the hotel in the near future. Regards

Reviewed 5 weeks ago via mobile

We stayed 2 nights in this property. Rooms are good. The staff are not co-operative. The food(buffet) for lunch and dinner are worst. They put stale food. I will advise not to eat food in this hotel. The rooms are not cleaned properly.

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Thank Rama Krushna D
cochin
Reviewed October 28, 2016

The service was pathetic. Being a Government run Heritage Hotel, it should reflect the culture of Kerala, but unfortunately it is not so. Staff particularly in the reception are not so polite and donot treat guest as guest. Donot care attitude.The swimming pool was not maintained for long and was not usable. In that case they should not declare that...

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Thank Prasanthdhanapal
Reviewed October 24, 2016 via mobile

This is a wonderful place to stay in Trivandrum....but the food is too costly for a medium class family....the buffet breakfast they provide offers a variety of food options but then after that u have to pay a lot for lunch or dinner...if they can lower down their price for food even a bit their restaurant will grow.

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Thank Moonmansi
Gurgaon, India
Reviewed September 14, 2016 via mobile

We just got back from our overnight stay at Trivandrum, and an afternoon visit to the skin doctor. The amazing stay at the hotel has gifted me a body filled with rashes thanks to amazing bugs all over. Me and wife were on a day long trip to Kerala for a visit to Sri Pandmanabhaswamy Temple. While going through the...

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1Thank Adarsh S
Chennai (Madras), India
Reviewed September 1, 2016

A hotel very close to my mother's house at Trivandrum so till now I had never stayed here. This year I did and I must say it was a great choice. The rooms are large, clean and quiet. A combination of traditional values and modern comfort. The buffet is very good and one has to eat well to do it...

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Thank dilipjc
Kochi (Cochin), India
Reviewed August 30, 2016

We were in an urge to attend a marriage function and were looking for a perfect stay , at last we found mascot Hotel.! As the title , this hotel gives a nice and traditional luxury stay within your means means more than balancing your budget. Actually we celeberated new year in Trivandrum and these guys were very helpful and...

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Thank Sayana S
Reviewed August 29, 2016 via mobile

This is a best place for lunch. The buffet is having widespread varieties with a kerala specific foods also. Ambience is great. Service is good. Taste is good. Price is slightly on the higher side. Tender coconut scuffle is a desert dish which has a unique taste in this place. Can look forward to it.

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Thank sugendran P
Bolton, United Kingdom
Reviewed August 23, 2016

We had a buffet lunch at this hotel complex. the food was of very good quality and the service was very good. The menu was very good and the local cuisine was available. Freshly brewed coffee is not available in this restaurant just like many restaurants. I was unable to use wifi without paying for it. Try and avoid the...

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Thank joe v
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Mascot Hotel

Address: Mascot square, Thiruvananthapuram (Trivandrum) 695033, India
Location: India > Kerala > Thiruvananthapuram (Trivandrum)
Price Range: $37 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mascot Hotel 4*
Number of rooms: 66
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Also Known As:
Mascot Hotel Thiruvananthapuram Trivandrum
Mascot Hotel Kerala, India
Hotel Style:
#2 Spa Hotel in Thiruvananthapuram (Trivandrum)
#9 Luxury Hotel in Thiruvananthapuram (Trivandrum)
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Questions & Answers

Questions? Get answers from Mascot Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Donot opt for this Hotel, if Possible.”
 of 5 bubbles Prasanthdhanapal, Oct 28, 2016 | Read review
“Most rooms are quiet and spacious”
 of 5 bubbles dilipjc, Sep 1, 2016 | Read review
“Buffet lunch is good”
 of 5 bubbles 329joev, Aug 23, 2016 | Read review
“Pool facing rooms are the best”
 of 5 bubbles Rajagopal123, Jun 16, 2016 | Read review
“accessibility, big rooms”
 of 5 bubbles 119sanilk, May 16, 2016 | Read review
5 of 5
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