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Fortune Hotel The South Park

Mahathma Gandhi Road Palayam, Thiruvananthapuram (Trivandrum) 695034 India
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Traveler (249)
Room & Suite (36)
Dining (15)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Fortune Hotel The South Park is a Fortune Hotel owned by Kerala Hotels Pvt.Ltd. and operated by Fortune Park Hotels Limited. Fortune Hotel The South Park is located in the heart of Trivandrum on M.G Road and the preferred choice for the Business Traveller.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
670Reviews4Q+A100Room tips
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Popular mentions
This is my second stay at Trivandrum Pleasant stay , good food , staff are very helpful and kind I had spa massage it was great experience staff is well professional , i wish to come back again to Trivandrum South park hotel
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The rooms are quite large when staying in an Executive Suite. However, the other rooms are somewhat smaller and quite pokey in comparison. The rooms have obviously been updated but there is still some room for improvement. Ventilation in the bathroom is a must, particularly when the temperatures are hot and humid. Our room was nice enough with lovely fittings and decoration. Fresh bottled water daily was good. The housekeeping team let themselves down when they failed to deliver toilet paper on 3 separate occasions and we had to hunt them down to get some. I would have thought if the dispenser is empty, that means it needs to be replenished! The shower over the bath was a bit of a disaster too. The fall of the room meant each and every time I was in the shower, the floor alongside the bath absolutely flooded. I don't mean just a little trickle, I mean, it actually flooded making it dangerous to get out of the shower/bath. An absolute slip hazard and severe damage to a guest just waiting to happen. All in all, the room was good for the price. We attended a wedding-eve dinner which was catered well and the room was set up nicely. The bar on the ground level was lovely and a nice place to escape the day for a drink or two. Two complimentary beers each day was a nice addition. The rooftop dining area was nice. The food, unfortunately, was not cooked on the rooftop, but rather downstairs in the restaurant and brought upstairs in the lift. The hot meals covered with foil which meant they sweated. The atmosphere on the rooftop was nice. In the restaurant itself, the meals were plentiful and tasty. I dined here for breakfast, lunch and some dinners - I wasn't disappointed once. My only negative about this place is that they do not cater for the foreign tourist. The staff and their command of the English language was terrible. I struggled to make them understand me and likewise, they struggled to make me understand them. This made for many difficult situations. All in all however, I would stay here again.
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The South Park was the grand old lady of Thiruvananthapuram...This hotel has seen good old days...I stayed here again after many years....But to my dismay it has lost its charm...The front office staffs was cold in the behaviour...The rooms were smelling of damp...there is no longer the hospitality , it was know for...What really shocked me was the restaurant waiting staffs...It was Onam...And none of the staffs employed in the restaurant were from Kerala...All the waiting staffs were from North East India...None of them knew about the Kerala cuisine....The Kerala hospitality was lacking...I am not sure why the hotel has employed the North East Indian staffs....is it because of cheap labour ?....We had an excellent driver Murugan whom we hired from the travel desk....The complimentary breakfast was below standard....The chef occasionally comes to supervise the food...And he is so unhygienic....He is got a dirty apron , by seeing it, you will lose your appetite....This hotel has not maintained the standard of fortune brand...it definitely needs a change of staffs to come back it’s old glory....
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I was there for a business trip and was tired after 6 hours flight, check in was smooth within minutes and was taken to the room, which was extra large enough and i felt comfortable. The receptionist and the staff were very courteous and displayed warmth towards our needs and willing to help to make us comfortable. The morning break fast was good. The rooms were very clean and neat and well maintained. On the whole the stay was enjoyable
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Response from FHSP-Trivandrum, General Manager at Fortune Hotel The South Park
Responded 3 days ago
Dear Sir, Greetings from Fortune Hotel The South Park ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Trivandrum . I am pleased to know that you were satisfied with your experience of our services and facilities . At Fortune Hotel The South Park , it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Hotel The South Park and would be delighted to assist you with any requirements. Warm Regards, Vaishakh Surendran General Manager
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We attended a wedding-eve dinner hosted by a relative. The food served was essentially North Indian and was very good. I also recall staying in this hotel some years ago and had a good experience. I guess they are maintaining their good standards.
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Response from FHSP-Trivandrum, General Manager at Fortune Hotel The South Park
Responded 3 days ago
Dear Sir, Greetings from Fortune Hotel The South Park ! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Trivandrum . I am pleased to know that you were satisfied with your experience of our services and facilities . At Fortune Hotel The South Park , it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Hotel The South Park and would be delighted to assist you with any requirements. Warm Regards, Vaishakh Surendran General Manager
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PRICE RANGE
$30 - $49 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
south park thiruvananthapuram trivandrum
LOCATION
IndiaKeralaThiruvananthapuram DistrictThiruvananthapuram (Trivandrum)
NUMBER OF ROOMS
77
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