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Hilton Garden Inn Trivandrum

Traveler (242)
Room & Suite (48)
Videos (2)
Certificate of Excellence

About

#4 of 132 hotels in Thiruvananthapuram (Trivandrum)
Location
Cleanliness
Service
Value
Certificate of Excellence
Set in the heart of Kerala's capital city, Hilton Garden Inn Trivandrum is close to the Kerala Government Secretariat and the Central Business District. Enjoy easy access to Technopark-India's largest IT park, universities, research centers and popular tourist attractions. The train station is a 10 minute drive away. International and domestic airports are 20 minutes by car. Our hotel offers complimentary WiFi, 24-hour business center with remote printing capabilities, 24-hour Pavilion Pantry, comfortable Serta beds and work desk with ergonomic Herman Miller chair. Be a Hilton HHonors member and explore the rewards, from free nights and exclusive benefits to unforgettable adventures across the globe. Begin your day with a selection from the breakfast buffet or cook-to-order selections at Garden Grille & Bar and enjoy the finest collection of beverages at V Bar. Get energized in our 24-hour fitness center and take a dip in the outdoor pool. Choose from our 8,500 sq. ft. of total event space including 2,800 sq. ft. of Grand Ballroom that can accommodate up to 400 people in a range of settings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Paid internet
Internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Room service
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
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934Reviews
13Q+A
79Room tips
Traveler rating
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Popular mentions
This is a nice hotel in a good location, nothing particularity amazing, but everything is fine, from check in to check out, nice rooms with a wooden floor, for me I was disappointed that there was no lounge nor late opened restaurant, which is often the case in good hotels in India, but it was really OK, very nice, not special
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Review collected in partnership with Hilton Garden Inn
Response from Jai_Chugh_GM, General Manager at Hilton Garden Inn Trivandrum
Responded 2 days ago
Dear Guest, Greetings from Hilton Garden Inn,Trivandrum Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for sparing your valuable time to share your feedback through TripAdvisor. Your compliments regarding our facilities and service are very much appreciated. I am sorry that your experience did not meet your expectations with few things and please accept my sincere apologies. I have taken note of your comments and shared with the concerned department for review. Your satisfaction and well-being is of most importance to us. Hospitality is one of our values and we are passionate about delivering exceptional guest experiences. We sincerely look forward to welcoming you back again soon and in case you wish to discuss further on the same, please reach out to me at Jai.Chugh@hilton.com.
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Hotel's Favorite
At heart of Trivandrum, lies this Hilton garden inn. At first sight you can miss it cause it’s unlike other Hilton in other cities or countries. It’s in an unassuming road, next to a few residences and opposite to a boys hostel, in a small street. It’s a relatively mid size property with 4 floors across 2 wings. But the folks managing those are big hearted. The pool is small and cozy. The breakfast is king size. The options are plenty and was surprised by the variety ( even bigger hotels or restaurants doesn’t have this spread). Kudos to Suraj @ the breakfast counter. He suggested some new / experimental dishes that turned out great. Both domestic and international airport are within 30 minutes drive ( with traffic). During mornings you can reach in 10 to 15 minutes. Overall bang for the buck hotel and experience.
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Response from Jai_Chugh_GM, General Manager at Hilton Garden Inn Trivandrum
Responded May 8, 2019
Dear Mr Sriram, Greetings from Hilton Garden Inn,Trivandrum Thank you very much for choosing to stay at Hilton Garden Inn, Trivandrum and for taking the time to share your feedback through TripAdvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is only through this valuable tool that we are able to gain first hand feedback about our performance hence allowing us to monitor and further enhance our services by focusing on your needs as a guest in the hotel. We are pleased to note that you enjoyed your time with us and that we were able to make your stay memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for and exceed your expectations for future visits. Please rest assured that your comments will be passed on to the relevant departments. We look forward to the opportunity of welcoming you back to Hilton Garden Inn, Trivandrum. Please contact me directly when planning your next visit, I would be delighted to handle your reservation. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Sincerely, Jai Chugh General Manager Hilton Garden Inn Trivandrum Jai.Chugh@Hilton.com +91-471-6600000
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Stay was excellent; the service was outstanding. Rooms are still a bit congested, and cleanliness is not up to the mark. The restaurant part was not that exciting, choices were much less, and particularly the Indian dishes lacked the soul.
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Review collected in partnership with Hilton Garden Inn
Response from Jai_Chugh_GM, General Manager at Hilton Garden Inn Trivandrum
Responded 1 week ago
Dear Guest, Greetings from Hilton Garden Inn, Trivandrum Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate and understand your feedback and we are deeply apologetic about the same. We will definitely share this feedback with our entire team and do the needful so that we can give a better guest experience during your next visit. Please contact me directly at the email or phone number given below if there is anything else we can do for you. My team and I look forward to your next visit to the hotel. Sincerely, Jai Chugh General Manager Hilton Garden Inn Trivandrum Jai.Chugh@Hilton.com +91 471 660 0000
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Stayed at Hilton Garden a few times. Its a nice place. Not at the same grade as other Hiltons but its good. Good bar and restaurant and good service from the staff. Rooms are good. I got rooms on the 7th floor and they were big and silent. Sleep was very comfortable. The entrance is narrow (not like other Hiltons :) ) and I guess there is a small parking available as well. Breakfast was not included in my package so paid extra for the same. Breakfast was excellent. try out the appam stew :) I traveled for work and had some work at Techno park. Even though it is far from Techno park , I prefer to stay here as I find it comfortable. Anyway at Trivandrum it does not take much time to travel a bit. Only thing to point out is that the pricing of the hotel is on a higher side.
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Response from Jai_Chugh_GM, General Manager at Hilton Garden Inn Trivandrum
Responded 4 weeks ago
Dear Guest, Greetings from Hilton Garden Inn,Trivandrum Thank you very much for choosing to stay at Hilton Garden Inn, Trivandrum and for taking the time to share your feedback through TripAdvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is only through this valuable tool that we are able to gain first hand feedback about our performance hence allowing us to monitor and further enhance our services by focusing on your needs as a guest in the hotel. We are pleased to note that you enjoyed your time with us and that we were able to make your stay memorable. Your invaluable feedback is important to ensure that we continually deliver the service Hilton is renowned for and exceed your expectations for future visits. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies.We look forward to the opportunity of welcoming you back to Hilton Garden Inn, Trivandrum. Please contact me directly when planning your next visit, I would be delighted to handle your reservation. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Sincerely, Jai Chugh General Manager Hilton Garden Inn Trivandrum Jai.Chugh@Hilton.com +91-471-6600000
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Loved my stay at Hilton Garden INN. The staff was very courteous and allowed us early checkin. The hotel is conveniently located in the city center which makes closer to all the good restaurants. Wish the parking space was better. Its a little too steep for good cars.
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Review collected in partnership with Hilton Garden Inn
Response from Jai_Chugh_GM, General Manager at Hilton Garden Inn Trivandrum
Responded Jun 12, 2019
Dear Mr Sivan, Greetings from Hilton Garden Inn, Trivandrum Many thanks for your heart-warming review and for the perfect score. It has been a pleasure to have you stay with us at Hilton Garden Inn Trivandrum, and we appreciate you taking the time to share your experience on TripAdvisor. I am sorry that your experience did not meet your expectations with our hotel car parking facilities and please accept my sincere apologies. I have taken note of your comments and shared with the concerned department for review. We are excited to hear that our facilities, hospitality and the overall service made such a positive impression, delivering to a great experience throughout your stay. Your generous appreciation of our hospitality has been conveyed to all our concerned staff, the hotel’s assets. Feedback such as yours that helps us continues, unwavering towards our goal of perfection in everything we do. We look forward to the opportunity of welcoming you back again at Hilton Garden Inn Trivandrum. In the meantime, if I can be of any assistance, please do not hesitate to contact me. Sincerely, Jai Chugh General Manager Hilton Garden Inn Trivandrum Jai.Chugh@Hilton.com +91-471-6600000
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PRICE RANGE
$78 - $144 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKeralaThiruvananthapuram DistrictThiruvananthapuram (Trivandrum)
NUMBER OF ROOMS
132
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