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OYO 9116 Thamburu International Hotel

Traveler (6)
Room & Suite (14)
Dining (1)

About

#66 of 132 hotels in Thiruvananthapuram (Trivandrum)
Location
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Value
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Room service
Free Internet
Free parking
Restaurant
Airport transportation
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Air conditioning
Family Rooms
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HOTEL CLASS
28Reviews
0Q+A
2Room tips
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Popular mentions
This is a good budget hotel in the heart of the city with lot of restaurants near by. Railway station is walk-able distance and Shree Padmanabhaswamy temple is also 10 minutes by Auto. Room are quite OK and comfortable.
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Response from Oravel, Guest Relations Manager at OYO 9116 Thamburu International Hotel
Responded Mar 29, 2019
Dear Guest, Thank you for sharing your experience with us. We welcome feedback from our guests' to work on them diligently. We hope to make more such memories together and it's relationships like these which keep us going. We constantly work towards giving you a comfortable & smooth stay experience and we look forward to hosting you soon.
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We booked a room on Agoda and arrived at the hotel after a very long bus ride, only to be told by the extremely rude staff member that we had no booking. The place was empty... clearly there were rooms free but for some reason we were not welcome. We showed our Agoda booking still to be told "no" - the only word he spoke to us the entire time. After a few minutes of trying to convince him we realised why would we want to stay here anyway when there are plenty of other options? Strolled literally 5 minutes down the road to the MUCH nicer Safire residency where the lovely staff member got us a room straight away. Avoid this hotel 100% Have never felt so unwelcome for absolutely no reason in our entire year of travel.
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This property is perhaps a Flagship Introduction to OYO's careless handling of Guests and wanton subscription of Hotels/ properties disregarding their Service Status. We discovered that the property is on a steep slope/ incline. After you've trudged up, you can be assured to get no help or attention from the sole creature manning the Reception. Its probably a just one-man at service establishment. Their Labour PayRoll might prove my point. So you get no help. A quarrel past the Reception gets you into your room - completely unwelcome, feeling insecure And insulted. The OYO sms advising you of a OYO Captain around to help you and concurrently advising you to give a missed call to the OYO Helpline Number are both eyewash. You have to wait your further fate till the next morning.
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At a distance of around 5 kms from the railway station, it is well situated in the heart of the market and key places, one can visit in Trivendrum. The rooms are spacious, clean and comfortable with all kinds of amenities. With prices less than 40-50 % than 3-4 star hotels, one gets the same kind of facilities here.
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+1
This is my 2nd stay and 2nd review for this hotel. Overall good experience and will definitely book this in future. Pros: +Good locality. Train station and bus stand is 5 minutes walk. Aristo junction is just 1 minute walk and has lots of options for dining. +Very good value for the price. +Spacious room. +Clean room +Very fast wi-fi. +Good covered space for parking +Decent breakfast option +Decent value for the price paid Cons: -The reception called my the 2nd day and asked if i have reservation and from where I have booked. This information should be known by all the staffs. -Last time I stayed here, they had buffet breakfast. Now it is limited and made on order.
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PRICE RANGE
$14 - $55 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Thamburu International Hotel
LOCATION
IndiaKeralaThiruvananthapuram DistrictThiruvananthapuram (Trivandrum)
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