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The Windsor Castle and lake village heritage resort

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Traveler (141)
Room & Suite (38)
Pool & Beach (8)
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Overview
  • Excellent33%
  • Very good30%
  • Average18%
  • Poor9%
  • Terrible10%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (211)
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1 - 5 of 206 reviews
Reviewed 4 days ago via mobile

I visited their restaurant with my family for dinner and we were around 10 including two kids .There was only one other table that was occupied and the staff seemed to be focus on them continuously.We had to wait a very long time for even...More

Thank Nobycyriac
Reviewed 4 days ago

we went for a family dinner on the 12th june 2018. the ambiance was very good and really impressive. the food was also tasty, but what they lacked in was the service. every dish we ordered reached our table a good 20-25 late. in the...More

Thank Tina J
Reviewed 6 days ago via mobile

I happened to be a casual visitor to The Windsor Castle & Lake Village resort at Kottayam. The surroundings were so captivating that I decided to stay overnight to extend the pleasure. The resort is an astounding conglomerate of luxury, rustic village life, adventure as...More

Thank Kapil V
Reviewed 2 weeks ago

I visited their Restaurant recently . the food was really nice / tasty and not very expensive like what i thought . Service was excellent too . Chilly Gopi was really nice and all the non vegg dishes . overall great experienceMore

1  Thank bala700
Response from TheWindsorCastle, Front Office Manager at The Windsor Castle and lake village heritage resortResponded 2 weeks ago

Dear Mr.Bala, Greetings from the Windsor Castle - Kottayam!!! We would like to thank you for sharing with us the candid review of your dining at our restaurant. . We are glad to hear that you had a Delicious food at The Lake Paradise Restaurant...More

Reviewed May 10, 2018

Front desk is efficient, but they miss my booking. So I have waited in the lobby for few minutes to reconfirm. All the services and hotel amenities are good. There was no mini bar refreshments on room minibar, still you need to wait for confirmation...More

1  Thank Midhun S
Response from TheWindsorCastle, Front Office Manager at The Windsor Castle and lake village heritage resortResponded May 15, 2018

Dear Mr.Midhun, Greetings from The Windsor Castle & The Lake village resort !!! We appreciate your time and effort in giving a feedback about the property. We have noted your concern regarding your booking was not reflecting at the time of arrival which will be...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Business Center with Internet Access
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Details
Price range
$36 - $71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Kottayam
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$36 - $71 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Kottayam
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (141)
Room & Suite (38)
Pool & Beach (8)
Dining (7)
Business Center & Event Rooms (12)
Questions & Answers
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taycynthy
March 12, 2018|
Answer
Response from jo-ann O | Reviewed this property |
Hi, I was on a business trip with another colleague so we stayed in two different rooms with Queen size beds BUT it had a door which connected both the rooms. So double delux would generally be the rooms in which we lived... More
0
Votes
Julita C
December 13, 2014|
AnswerShow all 5 answers
Response from Donald D | Reviewed this property |
As the name suggests the deluxe is a superior class room, It all depends on your budget to get this extra space or luxury and the duration of your stay. If you are booking for a longer duration , you can ask for an upgrade... More
4
Votes
Room Tips
"The suite rooms on the sixth floor have an absolutely fantastic view."
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"choose Rooms with Back water view."
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"The bunglows are swesome"
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"Road side rooms have a good view of the city."
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