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The Serai

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The Serai
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372 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Bengaluru (Bangalore), India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I just returned from a 3-night stay at one of the Serai villas. First the positives:The Serai property is exceptionally green and beautiful and impeccably maintained. The staff were all very courteous and helpful. The food ,in particular the Indian cuisine ,is of high quality. Now the negatives:The first one was the impractical design of the double beds which had... More 

Helpful?
1 Thank Shraddha2609
TheSeraiRes0rts, Marketing at The Serai, responded to this review

Dear Shraddha, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We have taken up... More 

Chennai (Madras), India
1 review
1 of 5 stars Reviewed 1 week ago via mobile

No worth for money and food was not upto expectation and it was not cooked properly.no surprise for honeymoon couples .most important thing is that private pool is visible from outside and it does not have pre heated system so overall waste of money

Helpful?
Thank Sathish C
TheSeraiRes0rts, Marketing at The Serai, responded to this review

Dear Sathish, At the outset would like to thank you for taking time out to write your feedback on Trip Advisor about your recent visit to The Serai Chikmagalur. It is rather unfortunate that your experience at the Serai did not meet your expectations. We gather from our conversation with you, that the dishes were not prepared to your particular... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a very memorable stay @ The Serai Chikamagalur. Commute from and to Bangalore was a pleasant one. Upon reaching the hotel we were greeted in the traditional Indian manner and were served cold coffee which was very refreshing. We had booked the Estate Terrace Villa with pool for 3 nights. The room was commodious and overall looked very well... More 

Helpful?
Thank _raDkT_
TheSeraiRes0rts, Marketing at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. We sincerely appreciate your wonderful words for the team. This indeed is a great encouragement for us. Guests such as yourself are the true inspiration behind our brand philosophy of guest... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Serai resort is beautifully located in the midst of 70 acres of coffee plantatio. You reach Chikamaglur and the GPS shows you that the resort is 6 kms away and you wonder, how it is possible to have a resort so close to the town. And then you enter this coffee plantation and within minutes you are transported into... More 

Helpful?
Thank Vinod R
TheSeraiRes0rts, Marketing at The Serai, responded to this review

Dear Vinod, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. We sincerely appreciate your wonderful words for the team. This indeed is a great encouragement for us. Guests such as yourself are the true inspiration behind our brand philosophy of guest... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed as a family for two nights. This place is awesome. The food is good. The villa with a private pool was mind boggling to stay with. The room was excellent. We enjoyed every bit of what the Serai had to offer. The treasure hunt was very well played out. The amenities in the hotel are irresistible. Some of... More 

Helpful?
Thank sen_engg
TheSeraiRes0rts, Marketing at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. We sincerely appreciate your wonderful words for the team. This indeed is a great encouragement for us. Guests such as yourself are the true inspiration behind our brand philosophy of guest... More 

Bengaluru (Bangalore), India
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall this place charges exorbitantly high price for stay which IMO isn't worth spending here.I had booked for two nights stay during Ganesha Chaturthi long weekend to spend with family and to check what's so great about this place. It's basically a 10 acre built resort on a 70 acres of Cafe Day's owned coffee estate. It has various different... More 

Helpful?
1 Thank lsiyal
Chennai (Madras), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Had gone to Kabini with family for the long weekend 03-05Sep2016 and stayed in JLR resort as Serai and other resorts were full. We wanted to stay for one more day and Serai was just a km from JLR. So we drove to check out the property and if room was available we thought we will stay there for a... More 

Helpful?
3 Thank PremSundarS
TheSeraiRes0rts, Marketing at The Serai, responded to this review

Dear Prem Sundar, At the outset, we at The Serai, would like to thank you for your feedback as it helps us serve you better. At the time of your visit, we were at full capacity. As a policy, we do not allow non-residents to visit the property at that time. This is to ensure the comfort and privacy of... More 

Mumbai
Level Contributor
121 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

While in Chikmanglur for 4 nights, we decided to spend one night in Serai. The property is excellent with a great view and secluded location. However, for one night their base category of room ( jacuzzi villa) is for 23,000₹. The front desk doesn't have authority for any discounts for walk in customers and that has to be done through... More 

Helpful?
Thank aum1207
Bengaluru (Bangalore), India
2 reviews
5 of 5 stars Reviewed 3 weeks ago

- Awesome company of nature and comfortable rooms - Great amenities, humble and professional staff - Enjoyable weather - Good food - Swimming Pool was very calm and soothing - Cleanliest hotel ever - luxury personified

Helpful?
Thank pratiksha888
TheSeraiRes0rts, Marketing at The Serai, responded to this review

Dear Pratiksha, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. We sincerely appreciate your wonderful words for the team. This indeed is a great encouragement for us. Guests such as yourself are the true inspiration behind our brand philosophy of guest... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After a nice drive to the Resort from Bangalore, the staff welcomed us and immediately took charge of everything - from sorting our luggage, to parking the car, to showing us around and eventually settling us in. The pool was the highlight, followed by the beautiful single line of cottages. The rooms were very comfortable and the attached private pool... More 

Helpful?
Thank singhangad
TheSeraiRes0rts, Marketing at The Serai, responded to this review

Dear Guest, At the outset would like to thank you for taking time out to write your feedback in Trip Advisor about your recent visit to The Serai Chikmagalur. Your valued comments and suggestions are important for us to improve and ensure that all our guests leave The Serai delighted with memories and experiences to cherish. We would like to... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about The Serai

Address: B.M. Road | Mugthihalli Post, Chikamagalur 577133, India
Location: India > Karnataka > Chikamagalur
Price Range: $251 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Serai 4.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
The Serai Hotel Chikamagalur
The Serai India/Karnataka - Chikamagalur
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