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ITC Gardenia, Bengaluru

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ITC Gardenia, Bengaluru
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1,433 Reviews from our TripAdvisor Community

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Showing 1,393: English reviews
Bangalore
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Visited the Italian Restaurant this weekend for dinner. Pre-booked the table to avoid weekend rush. The ambiance is good;well decorated,sufficiently lit dining areas...and an open kitchen! Even more exciting! The menu is self explanatory and some really nice varieties of fish are available. I mean to say,wide range of choice. The chef was really nice to explain the dishes to... More 

Helpful?
1 Thank Chalojai
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, We are pleased to receive your encouraging feedback. Thank you for sharing your dining experience in Ottimo with us. I am glad to know that you enjoyed the ambience and the menu of Ottimo. I am also very delighted to know that you enjoyed our freshly baked breads with mushroom minestrone soup, fresh salmon fillets with vegetables, prawns... More 

Bangalore
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The food was good with continental spread and good wine. Must visit buffet during bangalore stay for a night buffet. Staff was very courteous and well mannered. The food had various breads, different types of exotic cheese, pasta salads, Indian food and innumerous deserts.

Helpful?
Thank Manukuttan
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for sharing your positive feedback on ITC Gardenia. We are extremely delighted with your review on the buffet spread and service of my colleagues. Your gracious words has been conveyed to my team and it was a great source of inspiration for them. We want to thank you once again for your compliments and look forward... More 

Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

I have stayed few times in Gardenia and now can feel a degradation of standards from front desk, HK, Engineering and steward. Check in was irritating and the check out was terrible. No one responsible and all are giving contradicting statements. I had to come late evening to collect my deposit, .linen was stained and another pillow cover toned which... More 

Helpful?
Thank kochattinpurathu
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Gardenia, Bengaluru on your recent visit to Bangalore and for taking the time to share your feedback. At the onset, please accept my apologies for the inconvenience caused during your stay. We have taken note of all your concerns. I assure you that we place great emphasis on service quality... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Had a great experience in ITC gardenia. I have been to many hotels but the staff I met in ITC was professional and very co-operative. The food was amazing. Rooms were very spacious and homely. Would like to visit again.

Helpful?
1 Thank Dattusir
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for your positive feedback on ITC Gardenia. We are happy to read your review on our food, service and ambience. It is our constant endeavour to deliver our best and appreciation such as yours increase our motivation to continually aspire to achieve the expectations that our guests have from us. We thank you once again for... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Had great experience in ITC Gardenia. Was there to attend reception party and enjoyed a lot. I have been to many hotels but the staff I met in ITC is very professional and trained. I met Tamanna who helped us by walking with us to the place where the party was organised. She was so helpful with cheerful smile on... More 

Helpful?
1 Thank Sharry s
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for sharing your experience on your visit to ITC Gardenia. It gives me immense pride to learn that we as ITC Gardenia were able to stand out from other hotels. Your compliments on our staff members will be a tremendous source of inspiration and your special mention about Tamanna has delighted her to great extent. Looking... More 

Seoul, South Korea
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I start my review with a baseline to compare and that would be the ITC Maratha in Mumbai. The following pointers are which my review revolves on: Location: on Residency Road which is near the commercial MG Road area and the shopping area of Brigade Road in-room facilities: on par with the ITC Maratha F&B outlets: could only explore the... More 

Helpful?
1 Thank JayanNair
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Gardenia, Bengaluru and giving positive feedback. We are absolutely thrilled to know that you enjoyed your stay in ITC Gardenia and assure you that our ladies and gentlemen will always do their best to ensure that they are able to retain this number one place in your hearts. I am... More 

New York City, New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few times and don't get me wrong - beautiful property - would stay here again. Only thing I'd say as an improvement .... on a couple of occasions, I've had the staff knock on my room door in the evening just to ask me if my stay is going fine, and if everything is up to my... More 

Helpful?
Thank rbinnyc2015
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Gardenia, Bengaluru on your recent visit to Bangalore and for taking the time to share your feedback. At the onset, please accept my apologies for the inconvenience caused during your stay. We have taken note of all your concerns. I assure you that we place great emphasis on service quality... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The stay was fantastic. Great restaurants and amazing service . Happy hour in the evening is fantastic with a good selection of alcohol and beverages Nice to sit outside in the balcony and enjoy the good weather with the amazing room service. Hotel is maintained very well Always a great experience

Helpful?
Thank bhupkhal
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, It was an absolute pleasure having to have had you stay with us. We are delighted to read your fantastic review and sincerely thank you for your positive feedback on your stay experience at the hotel. We are pleased that you enjoyed dining at our restaurants and our room service. Your compliments on our service has been shared... More 

Mumbai (Bombay), India
Level Contributor
131 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent one full day at the hotel for meetings.... The lunch buffet spread is elaborate like never seen before... Plus everything was delicious.. Highly recommend. The conference rooms booked were fine but had teething problems to setup basic laptop to the screen... Sandwiches ordered were also very basic and nothing fancy for the price. Overall the. Property is excellent

Helpful?
1 Thank sahiljain1012
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Thank you for choosing to stay at ITC Gardenia, Bengaluru on your recent visit and for taking the time to share your feedback. Pleased to know that you enjoyed our elaborate lunch buffet and recommending the same. And also be rest assured that your grievances have been discussed with our team members to ensure that such issues do... More 

Kochi
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having been to the Gardenia in March, I happend to visit the hotel whilst on business in July. Without a doubt it is a welcome feeling walking into the hotel. Used the gym facilities on both the days I was there and I was quite impressed by the attentive staff who quickly came into the gym (when I had paused... More 

Helpful?
2 Thank RRamesh
Virender_Razdan, General Manager at ITC Gardenia, Bengaluru, responded to this review

Dear Guest, Greetings of the day. Thank you for choosing to stay at ITC Gardenia, Bengaluru and sharing your feedback on Trip Advisor. We are indeed delighted to know that you did enjoy your stay at the ITC Gardenia. Pleased to know that we at ITC Gardenia surpassed your expectations and you felt “At Home”. I am delighted to know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
ITC Gardenia is inspired by the beautiful garden city of Bengaluru. The hotel is conceived as a building set in a garden, where interiors and exteriors amalgamate into each other with the realm of architectural aesthetics and landscaping sensibilities. The spaces are organized around a sequence of gardens and landscaped areas. The Lotus pavilion set in the central court echoes the spirit of the historic Sri Rangapattanam. The sloping roof that express different levels, breaks up the building block and places the hotel in context by their reference to the traditional architect Bengaluru. The whole facade is in clay bricks which go hand-in-hand with the garden environment and subtly merging with it. The ethos of ITC Gardenia is ‘Forward to Green, Back to Nature.’ The hotel’s environment friendly practices such as Energy Efficiency, Zero Solid Waste management goes hand in hand with aspects of the hotel that blends well with a green garden ambiance. Each of the exquisitely designed and magnificently appointed 292 rooms and suites, including the Presidential Suite with one indoor pool, blend seamlessly with the garden setting. ... more   less 

Additional Information about ITC Gardenia, Bengaluru

Address: Residency Road, Bengaluru (Bangalore) 560025, India
Location: India > Karnataka > Bengaluru (Bangalore)
Price Range: $143 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Gardenia, Bengaluru 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Itc Gardenia, Bengaluru Hotel Bangalore
Hotel Style:
#6 Family Hotel in Bengaluru (Bangalore)
#6 Romantic Hotel in Bengaluru (Bangalore)
#9 Spa Hotel in Bengaluru (Bangalore)
#10 Business Hotel in Bengaluru (Bangalore)
#15 Luxury Hotel in Bengaluru (Bangalore)
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