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The Fern Citadel Hotel

Certificate of Excellence
41, Sheshadri Road | Anand Rao Circle, Adjacent to Axis Bank, Bengaluru (Bangalore) 560009, India (Formerly Citadel Hotel)
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133 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Chennai (Madras), India
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have variety of rooms. Proximity to KBS & SBC Railway station. Easy access. Good basement car parking facilities. Basic gym facilities for routine workouts. Buffet breakfast & Lunch have variety of delicious food. Reasonable tarif

Helpful?
Thank vssivapprakash
Mumbai (Bombay), India
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 10, 2016

We had booked about 8 to 9 rooms in the hotel as we had come to attend a family wedding in Bengaluru. We agree that the prices offered was attractive, but during our stay we realised that the maintenance was pathetic. The marble In the bathroom looked corroded, the ACs in the rooms were not functioning well, and there were... More 

Helpful?
Thank Kirti_pradeep
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, We thank you for choosing Citadel Hotel for your recent stay and sharing your feedback with our esteemed Tripadvisor community. We regret the inconvenience caused to you during your stay and let me assure you that corrective action has been initiated. We look forward to welcoming you during your next visit to Bangalore. Best regards More 

2 reviews
5 of 5 stars Reviewed May 5, 2016 via mobile

Visited second time to my favourite hotel offering Party to my family ,the lunch buffet spreads was huge and the service provided staff with heartfelt service . Very good buffet once again remembering. 99 dishes with best price will not get any where in bangalore.

Helpful?
Thank Rajesh B
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 27, 2016

Excellent location, close to business district. Rooms are neat and spacious. Check in and Check out is fast, and they have 24 hrs check in policy, which is very helpful for business traveler. Options at Breakfast buffet is limited, and mostly veg items. Also had requested for wake up call, which did not happen. Overall, a good value for money

Helpful?
Thank BantiTK
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, We thank you for choosing Citadel Hotel for your recent stay and sharing your feedback with our esteemed Tripadvisor community. We regret the inconvenience caused to you during your stay and let me assure you that corrective action has been initiated. We look forward to welcoming you during your next visit to Bangalore. Best regards More 

Pune
1 review
2 of 5 stars Reviewed April 24, 2016

1. I checked in early morning 03 : AM - the AC did not work at all - called the reception - waited to the guys to visit my room and check twice - nothing changed. Had a bad experience in summer with not working-well AC no fan in the room, was very disturbing and bad. Almost could not sleep... More 

Helpful?
Thank aditya_637
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, We thank you for choosing Citadel Hotel for your recent stay and sharing your feedback with our esteemed Tripadvisor community. We regret the inconvenience caused to you during your stay and let me assure you that corrective action has been initiated. We look forward to welcoming you during your next visit to Bangalore. Best regards More 

Travelers are raving about these Bengaluru (Bangalore) hotels

mumbai
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 21, 2016

I used to stay in this hotel frequently during my business trips. The hotel has good rooms with which are sufficiently big. Service is average for this hotel. Food is not good. Try to eat out site only. Dine in and Restaurant both have pathetic food.

Helpful?
Thank vrajeshraval
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, We thank you for choosing Citadel Hotel for your recent stay and sharing your feedback with our esteemed Tripadvisor community. We regret the inconvenience caused to you during your stay and let me assure you that corrective action has been initiated. We look forward to welcoming you during your next visit to Bangalore. Best regards More 

Secunderabad, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 31, 2016

We were part of a marriage party that had been booked here. When we landed there in the morning, it took quite a while to get the room allotted. There was a kettle in the room but the plug was broken so it could not be used. The TV remote was missing. We went out after a shower and on... More 

Helpful?
Thank Sraj52
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, We thank you for choosing Citadel Hotel for your recent stay and sharing your feedback with our esteemed Tripadvisor community. We regret the inconvenience caused to you during your stay and let me assure you that corrective action has been initiated. We look forward to welcoming you during your next visit to Bangalore. Best regards. More 

Hyderabad, India
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed March 24, 2016

Excellent experience for my overnight stay in Bangalore.Nice location for Bangalore bus stand access.Hassle free room friendly front desk check in process. Nice and tasty dinner. Good WI-FI speed, Spacious rooms. Over all great experience.

Helpful?
Thank gsguna16
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Wrexham County, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed February 26, 2016

As a 3* hotel it is okay, not the best 3* I have ever stopped in but it did the trick for one night. We only had breakfast at the hotel so can only comment on that, not the cleanest place so glad it was only one night, I am glad I could only see the area in which the... More 

Helpful?
Thank Ian C
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, We thank you for choosing Citadel Hotel for your recent stay and sharing your feedback with our esteemed Tripadvisor community. We regret the inconvenience caused to you during your stay and let me assure you that corrective action has been initiated. We look forward to welcoming you during your next visit to Bangalore. Best regards. More 

Dehradun, India
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed February 25, 2016

An excellent and royal hotel located very close by to the Bangalore city railway station, Nice restaurant with excellent choices in the buffet. Also the staff was very cooperative and helpful. The first room shown to me had a cigarette stench and on requesting I was given a new room immediately. Although the bath fittings need a little attention from... More 

Helpful?
Thank Abhaychandna
gmcitadel, General Manager at The Fern Citadel Hotel, responded to this review

Dear Valued Guest, Thank you very much for choosing Citadel Hotel and also for sparing time to share your experience with the Trip Advisor community. We are glad to note those praising words about our hotel. I have conveyed your gracious comments to the entire team, for whom it has been a tremendous source of inspiration. The team and I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This is a Three star property with budgets for three star Guests.111 Rooms (Executive, Deluxe & Suite)and having Best Banqueting Facilities with 11 Banquet Halls - Mini Theater, Swimming Pool, Health Spa & Meditation Hall.Located in the commercial heartland of Bangalore City at Anand Rao Circle, the Fern Citadel is extremely close to the Bangalore City Railway Station & Main Bus Terminal(05 Min Drive) & 45 minutes drive from Kempegowda International Airport. ... more   less 

Additional Information about The Fern Citadel Hotel

Address: 41, Sheshadri Road | Anand Rao Circle, Adjacent to Axis Bank, Bengaluru (Bangalore) 560009, India (Formerly Citadel Hotel)
Location: India > Karnataka > Bengaluru (Bangalore)
Price Range: $49 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Fern Citadel Hotel 3.5*
Number of rooms: 111
Reservation Options:
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Hotel Style:
#46 Spa Hotel in Bengaluru (Bangalore)
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