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OYO 3453 Bhagini Residency

Room & Suite (11)
Dining (4)
Business Center & Event Rooms (2)


#794 of 1,073 hotels in Bengaluru
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Meeting rooms
24-hour front desk
Laundry service
Room features
Air conditioning
Bath / shower
Complimentary toiletries
Good to know
Languages Spoken
English, Hindi


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OYO 3453 Bhagini Residency 4 Oyo 3453 Outer Ring Road Service Road, Bengaluru 560045 India
Getting there
Kempegowda International Airport12 mi
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Free High Speed Internet (WiFi)
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Free parking
Breakfast included
Free High Speed Internet (WiFi)
Free parking
Air conditioning
4.5 stars
4 stars
4 stars
3 stars
12.6 miles to Kempegowda International Airport
4.4 miles to ISKCON Temple Bangalore
11.9 miles to Kempegowda International Airport
5 miles to Mahatma Gandhi (MG) Road
12.5 miles to Kempegowda International Airport
4.4 miles to ISKCON Temple Bangalore
12.8 miles to Kempegowda International Airport
4 miles to Mahatma Gandhi (MG) Road
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I am writing this review for the Hotel- Bhagini Residency and services rendered by OYO, since both are equally pathetic, it will save my time writing the same thing for both the entities. my suffering started at 1:30 am on 30th October 2018, when I checked into this, I was given a room which was dirtier than a room in any 3rd grade lodge, the linen was dirty with visible marks on it, there was dirt on the floor and bits of paper lying, the washroom was dirty, all the fittings and fixtures were rusted. I called up the so called "OYO captain" for "OYO Assist", this guy apologized, and you have you give it to OYO, their agents apologize good, I guess they are always apologetic, so it comes naturally to them, anyway, so this guy tried to help me a lot by asking me to get him connected to the hotel staff, the hotel manager was standing next to me but he refused to talk to him. I told the manager that I want to change the room, he did, the room given this time was also dirty but not as dirty as the previous one, there as no fan and AC was not working, I asked him to turn on the AC, he took out his mobile asked me what temperature I require, I said 24, he fixed it at 24, I told him to give me the remote, he said there isn't one, I was in laughter and was shocked at the same time. By this time I had decided that I will check-out first thing in the morning, I slept at 2:30 am BTW. So, the next morning I started calling OYO people from 9:00 am (the breakfast was not served), I asked them to shift me to another hotel, one guy said sure I'll call you back in 5 mins, I waited, nobody called, I again called OYO another guy said it requires approval from a higher authority let me take the approval I'll call you back in 5 mins, nobody called. At 10:30 pm I left the hotel, paid them in full,for 2 nights, booked another OYO property which was nearby, continuously called OYO Assist, they kept me on hold never to return back. When I got time later in the day, I called up OYO again to claim my refund, that started my journey of "Listening to OYO hold tune" till date i.e. 7th Dec 2018, I had to abuse, write irate mails and say whatever I could to all the OYO executives and so called escalation staff, there were around 50 calls and 12-15 mail exchanges and the best part was that I had to tell the whole story again and again from the beginning to all the stupid executives since these people do not create any log of the conversation they had with the customer. After many mails of abusive language they said they are "investigating" hahaha, investigating the matter, after 15 days of running from pillar to post these people approved my refund saying that it will reflect in my account within 7-14 working days, till the time of writing this review, I must have made around 20 calls to OYO to find out where the money is? it's 7th Dec, but again, the same thing from the beginning, the executives are useless, they will just put you hold and forget, I have re-opened the issue on their app, let's see what happens. OYO SUCKS!!!
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$11 - $36 (Based on Average Rates for a Standard Room)
Bhagini Residency
IndiaKarnatakaBangalore DistrictBengaluru
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