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Grand Mercure Bangalore

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#71 of 649 Hotels in Bengaluru
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Grand Mercure Bangalore
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432 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Brisbane, Australia
Reviewed December 14, 2016 via mobile

Stayed in this hotel for 3 nights and were happy with the service, rooms and the friendliness of staff. Both Breakfast and dinner was palatable and well presented. Waiters in the restaurant were great particularly one particular staff by the name of Gulak. He really went out of his way to make sure that we had a great and fun...

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Helpful?
Thank Yash L
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Yash L Thank you for taking time to review us on TripAdvisor.com I am pleased to read your review and glad to note your appreciation of the Grand Mercure Bangalore experience. My team and I are delighted to know of your positive experience with our staff especially Golak, service and rooms in our lovely hotel. We are most concerned...

Reviewed December 11, 2016 via mobile

I was quiet disappointed in many ways. Rooms were clean but too large and oddly designed. Services were not to mark. Location of the hotel is lousy.. a big hassle that Uber and Ola are unable to find us.

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Helpful?
Thank MaheshSriram
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear MaheshSriram Thank you for taking the time to tell us about your experience at Grand Mercure Bangalore. First and foremost, please accept my sincere gratitude for your patronage. It is with sincere regret that I noted your dissatisfaction with our product and services. I am very surprised to hear that you could not find our hotel through Uber /...

Reviewed December 9, 2016 via mobile

It's a high end restaurant. It has a decent spread - both Indian and western. Food tastes good. The ambience is quite and friendly. Service is good as well. Price is on the higher side. Is a good place to visit on special occasions.

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Thank Muthras
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Muthras Thank you for choosing to dine with us and also for taking time to review us on TripAdvisor.com I am pleased to read your review and glad to note your appreciation of the Grand Mercure Bangalore experience. My team and I are delighted to know of your positive experience with our great food, services of my team and...

Mumbai
Reviewed November 29, 2016

Hotel check-in time is 2pm. We reached the hotel at 12.15pm. Now i am perfectly fine if my room is not provided if it's not ready before 2pm. But the front-desk staff told me that the room is ready but if we needed it immediately (that's 100mins early) we need to pay 50% of the best available rate which would...

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Helpful?
Thank shashankjoshi7
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear shashankjoshi7 Thank you for taking the time to tell us about your experience at Grand Mercure Bangalore. First and foremost, please accept my sincere gratitude for your patronage. It is with sincere regret that I noted your dissatisfaction with our services and facilities. I apologize for the unfortunate circumstances of your recent stay at our hotel and would like...

Bengaluru, India
Reviewed October 31, 2016 via mobile

The 12th main is a good buffet restaurant. The terrace is cute with a small fish pond. The food is tasty and the service is good as well. Good selection of Non veg and veg dishes. Desserts where disappointing with limited choices.

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Helpful?
Thank NavLee
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear NavLee, Thank you for choosing to dine at 12th Main, our global all day diner. I appreciate your comments on the food and ambiance. I am sorry that your experience with our desserts did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure Bangalore, we strive to provide a superior service experience for...

Mumbai (Bombay), India
Reviewed October 25, 2016

Have stayed at the Goa Grand Mercure which is way better.. the hotel is quite expensive for the quality of rooms and food... room service food was excellent but restaurants were very disappointing... good option for people staying in Koramangala

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Helpful?
Thank sahiljain1012
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear sahiljain1012, Greetings! It is with sincere regret that we note your dissatisfaction with our service. Our sincere apologies for the inconvenience caused to you. I have taken this up as a training need for my team, kindly rest assured that additional training will be given to our staff to prevent incidents of similar nature. The experience you described causes...

Mumbai (Bombay), India
Reviewed October 24, 2016

I keep traveling and staying at different hotels across cities. Accor group of hotels (to which Novotel and Grand Mercure belong) have traditionally been one of my favorites. Hence when I was booked into Grand Mercure, I was happy that there shall be no surprises. But I was indeed surprised when I reached the hotel. First and foremost, the hotel...

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1Thank GauravK436
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear GauravK436 Thank you for taking time to review us on TripAdvisor.com I am pleased to read your review and glad to note your appreciation of the Grand Mercure Bangalore experience. Thank you for appreciating our suite styled rooms, comfort of bed, breakfast and express check out. My team and I are delighted to know of your positive experience with...

Aveiro, Portugal
Reviewed October 20, 2016

Great hotel with very convenient concept and a very nice pool. Large bedrooms including small kitchen and a spacious and very comfortable living room. Ideal for long stays as one can cook at the hotel and nearly feel at home thanks to the staff hospitality.

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Thank David_Rodrigues_1982
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear David_Rodrigues_1982 Thank you for taking time to review us on TripAdvisor.com I am pleased to read your review and glad to note your appreciation of the Grand Mercure Bangalore experience. My team and I are delighted to know of your positive experience with our staff, concept, rooms, pool, and spacious kitchen in the rooms of our lovely hotel. Comments...

Portugal
Reviewed October 19, 2016

Lovely hotel with a comprehensive infrastructure. Great pool and restaurant (situated by the pool) The right place to stay if you're spending a long period of time, as the rooms are fully equipped with kitchen and a very comfortable living room!

Review collected in partnership with this hotel
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Thank David R
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear David R Thank you for taking time to review us on TripAdvisor.com I am pleased to read your review and glad to note your appreciation of the Grand Mercure Bangalore experience. My team and I are delighted to know of your positive experience with our rooms, pool and restaurant of our lovely hotel. Comments such as yours, motivate us...

Reviewed October 16, 2016 via mobile

The team at grand mercure sure know how to delight their guests. I have had the very best experience staying there for 4 nights. I arrived after 11 PM and the team there was ready with a welcome drink and heart-warming smiles. The arrival experience did not end there. When I reached the room it was beautifully decorated.. once again...

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Helpful?
Thank Rajitha M
GSHIVA, General Manager at Grand Mercure Bangalore, responded to this review

Dear Rajitha M, Thank you for choosing to stay with us and also for taking time to review us on TripAdvisor.com I am pleased to read your detailed review and glad to note your appreciation of the Grand Mercure Bangalore experience. My team and I are delighted to know of your positive experience with our staff, services of my team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Grand Mercure Bangalore is located in the upmarket Koramangala area and only 5km from multinational companies and IT parks at the business district. Besides being located close to the city center, the hotel is only 45km from the airport. Highlights of this all-suite hotel are built-in kitchenettes and private balconies. First class facilities ranging from Princess Floor, 24 hr in-room dining, WiFi, fitness centre, boutique, swimming pool, spa, travel desk, web corner, restaurants and bar make the hotel ideal for business, leisure as well as extended stays. Several software companies are located in Koramangala and also it is home to many educational & medical institutions. The hotel is ideally located and easily accessible from business locations, notably Embassy Golf Links Domlur, Hosur Road, Electronics City, Sarjapur Outer Ring Road, Bannerghatta, Old Airport Road and MG Road at the center of Bangalore. ... more   less 

Additional Information about Grand Mercure Bangalore

Address: 12th Main | Koramangala, Bengaluru 560034, India
Location: India > Karnataka > Bengaluru > Koramangala
Price Range: $100 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Bangalore 5*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#32 Spa Hotel in Bengaluru
#39 Family Hotel in Bengaluru
#44 Business Hotel in Bengaluru
#51 Luxury Hotel in Bengaluru
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Questions & Answers

Here's what travelers have asked, with answers from Grand Mercure Bangalore staff and other travelers.
4 questions
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Main Beach, Australia
3 months ago
Main Beach, Australia
Bengaluru, India
over a year ago

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Questions? Get answers from Grand Mercure Bangalore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The restaurant space near the pool was the best .”
 of 5 bubbles Chris_Maria_James, 4 weeks ago | Read review
“The hallways (and my room) seemed relatively noise-free. I was on an upper level.”
 of 5 bubbles HLA3, Dec 28, 2016 | Read review
“There is a pool side bar and eatery if you just want to stay in, instead of exploring.”
 of 5 bubbles 565miguele, Oct 10, 2016 | Read review
“Avoid it as it is not worth it”
 of 5 bubbles Pankaj_bsnl, Sep 18, 2016 | Read review
“Corner rooms are bright and spacious. Great beds and we get the best sleep here. They have a choice of pillows which is great.”
 of 5 bubbles 565anitad, Sep 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question