The location and view is good rest all in below par. The service is very slow and poor. The manager is very rude. And most of all they dont have a 24 hours food service which was very strange in such a premium property.
It was very wonderful stay and mesmerising view of Shrinagar. Very humble staff and cooperative. And weather was very beautiful. One of the best property of Taj. If you visit Shrinagar you must visit this property and food was also very amazing.
Awesome view Infinity pool Private garden Taj luxury Hospitality at its best Taj is the place to be in Kashmir , a must visit stay in Srinagar . It will totally change your experience of Kashmir. Taj never disapponts
I travelled on a mum daughter holiday towards the end of april and so we picked the vivanta as we wanted to stay at a trusted brand. The location of the property provides a gorgeous view of the dal lake and we had a wonderful room with a balcony.. completely blew our mind. The bed linen however was old and dirty and we had quite a time trying to get fresh linen. Infact we went the first night sans pillows as the property took over two hours and couldn’t solve the issue. However, the second day onwards, we had absolutely no problems at the hotel.. clean linen, great tasting food and great service. The kashmiri rajma was fantastic to taste. Breakfast spread is great and the staff at the restaurant is attentive and goes out of their way to help.
we had a great time at Taj Srinagar. Special thanks to Mr Imran who was really helpful and accommodating. because of him our group has a very smooth check-in and the rooms were also allotted as per our demand, considering the property was running on full occupancy.
Location is truly wonderful. The staff ensures that your stay is peaceful n relaxing. Ujjwal, head of housekeeping has started a great initiative of giving complimentary foot spa in the evenings especially after a long day of sightseeing....thank you Ujjwal. An incredible experience in India's paradise and at the best hotel....thank you Taj.
The Hotel is very well located. Each room gives view of Dal Lake. They have a Gym and heated swimming Pool. Taj quality services seen on every count. Good food, good services and a beautiful Garden in the premises with variety of flowers. The rooms are spacious with Jacuzzi in the bath room. Very Good Expirience.
Excellent Property & Rooms, Friendly Staff, Awesome View, Excellent Breakfast. Loved The Stay. Pool Timings Should Be More Flexible. They Should Keep It (9AM-9PM). That’s The Only Drawback At The Property I Found It By Myself.
We were there for 2 nights in Taj Vivanta Dal view and I must say our stay was most memorable.We stayed in the Panoramic Dal view Room with a balcony and I would highly recommend this particular room category for stay.This room offers unparalleled views of the Famous Dal lake and I could actually sit there all day looking at the majestic views this room offers. Mr Ujjwal Tiwari , the housekeeping manager was super helpful and was on his toes always to help us with whatever we needed .He made our stay truly unforgettable.Mr Iqbal at the front desk is a superman.he made all arrangements in a jiffy and organised our departure vehicle and airport formalities in a flash.Special mention of mr Shabbir and Adil Zahoor for having gone that extra mile to specially decorate our room for my birthday. Mr Jitendra , the general manager came across as a very pleasant human being who was all ear for the little grievances we had and made sure that those were sorted immediately. The only area where I feel Taj Dal view Hotel is lacking is F&B.There's only 1 restaurant and food choices are limited.Though the outdoor area offers great views but the restaurant was understaffed I felt.Also the free wifi speeds offered are pretty basic ...so make sure you take the paid plan. Overall the place is beautiful and the lawns are super well maintained.It's definitely the best property in Srinagar and I hope they can maintain this in years to come .…
The best part about the property is its location, the view of Dal Lake and entire Srinagar is just superb. But the hotel does not live upto Taj Standards. The restaurant service is extremely slow, the room furnitures are old, lot of effort was needed to open and close the door. Lighting in the room is very less, the AC does not work and it needs to be switched off/on for change in temperature. The banquet halls are located closer the rooms and if any event goes on till late night it is a huge disturbance to the guests. The hotel is very much overpriced for the service standards provided.