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Maa Trinayani Palace

Traveler (14)
Room & Suite (9)

About

#15 of 82 hotels in Katra
Location
Cleanliness
Service
Value
Each room is well equipped with all modern amenities like comfortable beds with 8 inch mattress, LED, telephone, center table with comfortable chairs. Neat and clean bathrooms with 24 hour hot and cold running water.
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Property amenities
Room service
Free parking
Restaurant
Free Internet
Breakfast included
Children Activities (Kid / Family Friendly)
Laundry Service
Room features
Air conditioning
Family Rooms
Good to know
HOTEL STYLE
Family
Hotel links
Visit hotel website
67Reviews
2Q+A
15Room tips
Traveler rating
  • 33
  • 27
  • 5
  • 0
  • 2
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Popular mentions
We stayed here for 2 days in December, it was off season so got significant discount from online booking. The hotel is situated on the Katra road, Opposite Bharat petroleum petrol pump, before entering the city. Hotel is big with lots of rooms, we were there in off season so most of the rooms were vacant, rooms are large with a balcony towards back side, reception staffs were helpful, specially the lady who sits there in the morning. One restaurant is there on the ground floor serving only veg food which was decent , not great. Hotel has a Maruti Omni Van which drops it's guests at ban Ganga or helipad and pick up from there also, it's free of cost but dropping at station is chargeable. We were dropped at Katra railway station by the same Van at a charge of rs 150. The hotel is little away from the main city so if someone wants to go for shopping or go to a restaurant then either they have to walk a few kilometres or arrange for car or autos. In peak seasons the hotel may get fully booked but on off seasons no need for prior booking. Overall had a good stay in the hotel for 2 days.
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Worst Place to stay, never visit this place.The manager(Mr.Nitesh) doesn't know how to speak with the customer. My mother in law was unwell and we had our checkout, I requested him to extend the time , he said he cant and you stay in the lobby with your unwell mother in law.This is the way the manager behave at the hotel.
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Response from maatrinayanipalace, Manager at Maa Trinayani Palace
Responded Jun 15, 2018
Sorry for the inconvenience for not giving the late check out on that particular day as all Family rooms were already sold out on that day and guests were waiting for check in.
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It is nice to stay in hotel in katra. Wonder full tour in katra with family members. Nice to have sunset from Balcony of room in hotel. Also tasty food in dinner. Room staff also very co-operative. Over all it was enjoyable tour.
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I have book a Family room with room no. 306 and room is good for family of 4 persons. It also has attached Balcony. They also provide Complementary Cloak Room services before and after check in and check out. Location:: Hotel is at some distance from katra city center and you have to hire a taxi/Auto to reach city. You can not get any restaurant and shops nearby hotel. Hotel provide free pick and drop from Banganga once. And charges Rs 50 for each extra transfer. Room:: Room was in perfect condition with Air conditioning. They provide Electric kettle but no coffee, milk, and tea with it. They also provide complimentry toiletries (Shampoo only). Power back up also present but AC not working at that time. Staff:: Staff is very cooperative and ready to help for each sort of work. Their service was very fast. Man at the reception is a most nice person of all. Two staff members showed up at time of check out and looking towards us for tips. I never saw that staff members during my stay. At end, I have to pay to them. Restaurant:: Food at restaurant was not up to mark. In breakfast they serve Poori Sabji/ Aloo prantha with Jam Sandwich and Tea/Coffee. Timings are 7.30 am to 10.30 am. Recommendations:: Provide Complementary Tea, coffee and Milk powder sachets. Provide Body Wash and Body lotion also. Teach staff about Tipping. Make restaurant food quality more good.
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The Hotel is around 1km away from the main Chowk. It is a good place to relax because before or after yatra, u need a few hours of peaceful sleep with no sound. The hotels situated near the main chowk have a lot of noise coming from buses, travellers etc so this is a better option for people who want to do Vaishnodevi yatra as u can relax peacefully after the Yatra. The food at the hotel is reasonable too.
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PRICE RANGE
$21 - $37 (Based on Average Rates for a Standard Room)
LOCATION
IndiaJammu and KashmirJammuReasi DistrictKatra
NUMBER OF ROOMS
24
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