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Ginger Katra

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Bhawaniz Paradise Jammu Road near ICICI Bank, Katra 182301 India
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Traveler (153)
Room & Suite (8)
Dining (7)

About

#10 of 128 hotels in Katra
Location
Cleanliness
Service
Value
Travelers' Choice
Katra or Shri Mata Vaishno Devi - Katra is at the foothills of Trikuta mountians, where the holy shrine of Shri Mata Vaishno Devi is located. Our cleverly designed Smart Space™ rooms, let you experience simplicity at its best. With up to 80 rooms to choose from, you can opt for a standard, family 4 bed room or suites. Walk in to the on-premise multi-cuisine restaurant to enjoy a nourishing meal.
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Full view
Property amenities
Free parking
Free internet
Coffee shop
Airport transportation
Baggage storage
Chapel / shrine
24-hour front desk
Express check-in / check-out
Parking
Internet
Restaurant
Breakfast buffet
Car hire
Newspaper
Non-smoking hotel
Shops
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Bottled water
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Hindi
333Reviews14Q+A57Room tips
Traveler rating
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Popular mentions
RajneshKhurana wrote a review Jan 2021
New Delhi, India35 contributions18 helpful votes
Location is near Katra railway station, little away from Banganga. The hotel provides drop facility on chargeable basis to Bangaga. We had booked two family rooms with two kingside beds in each room. The rooms were clean, tea/ coffee in room was available. Bathrooms are nice and clean. Staff is helpful. Extended our stay in the room on first evening as we were to change rooms for second night. They even arranged a massage in the evening after tiring up amd down walk to Mata Vaishno Devi temple. We did not eat food in the hotel though had some snacks which were good. Breakfast was average. Overall a nice experience and value for money.
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Date of stay: March 2020Trip type: Traveled with friends
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Response from Gaurish Dhareshwar, Owner at Ginger Katra
Responded Jan 29, 2021
Dear Guest, Thank you for sharing your feedback. As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our services. Thank you again for taking the time to write a review. We sincerely await the opportunity to welcome you again to Ginger Hotels. Regards, Amit Mahapatra Hotel Manager Ginger Hotels
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Sneha wrote a review Feb 2020
1 contribution
It was overall a very good stay with amazing view of mountains I would 5 stars to this place as staff was very friendly and humble Specially Kakaram ji ki special chai !!! 😊 But had to cut 1 star for room not with centralized heating However it was managed by team here with blower but still it can be improved. Rest overall recommended place to stay while the visit !! Rahul Sneha
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Date of stay: February 2020Trip type: Traveled with family
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Response from Gaurish Dhareshwar, Owner at Ginger Katra
Responded May 13, 2020
Dear Guest, Thank you for sharing your feedback. As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our services. Thank you again for taking the time to write a review. We sincerely await the opportunity to welcome you again to Ginger Hotels. Regards, Ashish Mahajan Hotel Manager Ginger Hotels
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Diwakara Atchi wrote a review Feb 2020
Bellevue, Washington6 contributions1 helpful vote
Restaurant: 4.8/5 Best part is food in the restaurant and hospitality Mr Manoj showed us. I have been to many places where folks are hospitable by profession but I guess Manoj’s hospitality is by nature and genuine. Breakfast spread is good. We had dinner in the restaurant and it is very tasty and far better than other places in Katra town. Facilities: 3.5/5 Hot water was available most of the time except the last day and the staff weren’t proactive to check if the heater is turned on. We had to take cold water bath. Tata sky connection was deactivated due to low balance, when informed it was reactivated. Internet is slow(perhaps due to the situation in Jammu). Complimentary water bottles were provided. The travel desk has standard prices and they charge same fares as outside cabs. Ample parking place. Half km from Niharika Bhavan. Lift is available for elders who can’t take stairs. Value to money: 3.5/5 Overall experience: 4/5 Restaurant is the saving grace and I’d highly recommend guest to have food there. Restaurant prices are nominal and food is tasty. Thank you Mr Manoj.
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Date of stay: February 2020Trip type: Traveled with family
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Response from Gaurish Dhareshwar, Owner at Ginger Katra
Responded May 13, 2020
Dear Guest, Thank you for sharing your feedback. As a valued guest, we appreciate your inputs and are delighted to hear that you had a great stay. Your feedback is integral to our ability to continue to improve our services. Thank you again for taking the time to write a review. We sincerely await the opportunity to welcome you again to Ginger Hotels. Regards, Ashish Mahajan Hotel Manager Ginger Hotels
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kohli75 wrote a review Feb 2020
New Delhi, India14 contributions1 helpful vote
+1
Chose this hotel due to the Ginger by IHCL . Expecting that brand standards of Ginger will be available however actual situation was far away. Family Room no 15 was allotted. Pictures shown in Booking.com was not even 1% true against actual room. Stained head rest. Dusty window blind . Cracked luggage rack, stained tea/coffee maker seems never cleaned. Bathroom - WC seat color was yellow and wobbly. Towel has red and black color stains. Pathetic hygiene. Food - ordered tomato soup. Cold soup was served. Hot was sent however never tasted like tomato soup. Later I was told that prepared by a junior chef. Clearly he doesn’t know recipe. Hot air blower placed burnt within 5 minutes. Requested for a replacement. Maintenance person brought another which was also not working . Requested him to check first and bring . He banged room door while leaving. Explained situation to reception. I was informed Manager left for the day but I will receive a call from him. Never received any until checkout. Vipin - Captain in the restaurant and the server were the only professional person who had shown empathy. In short, this hotel is cheating in the name of Ginger by IHCL and actual product is far away from the minimum brand standards. I have put real pictures of rooms and bathroom which can be easily compared with the Booking. Com pictures.
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Date of stay: February 2020Trip type: Traveled with family
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Response from Gaurish Dhareshwar, Owner at Ginger Katra
Responded May 13, 2020
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Ashish Mahajan Hotel Manager Ginger Hotels
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Arun kumar wrote a review Feb 2020
1 contribution
I am from Chandigarh. I booked online ginger Jammu. Services of hotel and attached mess are very good. administration staff is very very much cooperative. I wish if I will come again, I want to see them again and tq so much Manoj pant
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Date of stay: February 2020Trip type: Traveled with family
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Response from Gaurish Dhareshwar, Owner at Ginger Katra
Responded May 13, 2020
Dear Guest, We are pleased to know that you enjoyed your stay, especially the service provided by the hotel team. Thank you for your recognition of their efforts. It inspires us to keep raising our levels of service and helps us understand our guests even more. We do hope that you will visit us again soon and look forward to welcoming you back. Regards, Ashish Mahajan Hotel Manager Ginger Hotels
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PRICE RANGE
$34 - $66 (Based on Average Rates for a Standard Room)
LOCATION
IndiaJammu and KashmirJammuReasi DistrictKatra
NUMBER OF ROOMS
80
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Frequently Asked Questions about Ginger Katra
Which popular attractions are close to Ginger Katra?
Nearby attractions include Vaishno Devi Mandir (0.9 miles), Bagh-e-Bahu (1.4 miles), and Ranbireshwar Temple (0.5 miles).
What are some of the property amenities at Ginger Katra?
Some of the more popular amenities offered include an on-site restaurant, free parking, and airport transportation.
Which room amenities are available at Ginger Katra?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ginger Katra?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Ginger Katra?
Yes, free parking is available to guests.
What are some restaurants close to Ginger Katra?
Conveniently located restaurants include Pahalwans, Oh Jammu, and Wazwan.
Does Ginger Katra have an airport shuttle?
Yes, Ginger Katra offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ginger Katra?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ginger Katra?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Ginger Katra?
Many travelers enjoy visiting Bahu Fort (1.3 miles) and Mubarak Mandi Palace (1.6 miles).
Is Ginger Katra accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.