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The Atrium On The Greens

Traveler (346)
Room & Suite (70)
Dining (10)
Certificate of Excellence

About

#6 of 81 hotels in Katra
Location
Cleanliness
Service
Value
Certificate of Excellence
Spread over 3 acres of lush green lawns, the hotel is located in the heart of the town at 2-3 minutes of driving distance from the Helipad & 5 minutes of walking distance from the General Bus Stand & Yatra Slip counter. The Hotel features a unique architectural design with an open 4 story glass pyramid-shaped lobby which is superb in its proportions, scale & richness of materials and finish and is modeled upon the concept of natural daylight illumination design.
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Property amenities
Free Internet
Room service
Free parking
Restaurant
Spa
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Shuttle Bus Service
Wheelchair access
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Room features
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Mountain View
599Reviews
22Q+A
100Room tips
Traveler rating
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  • 19
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Popular mentions
Location ..Good Food ..Good Check in ..Good Staff ..Just Ok not as per expectations Room ..Good View from Room ..Good Travel Desk ..Not available even staff is not provided proper guidance . If possible please u may try any other hotel.
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Very good hotel to stay with family. The hotel is clean and pleasing. The staff is soft spoken, well trained.The food is good. The higher management is very helpful.To sum it all, you get lot more then what you pay for.
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The overall facilities of the hotel are decent. It is walking distance from the main square. The room sizes are good and have basic amenities. The Atrium of the hotel is very nice and large. Pick and drop facility provided by the hotel is a definite plus. However, the breakfast
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Hotel was nicely maintained, but staff was neither courteous nor understanding. They just want to make out more money, every way possible. Some of my worst experiences here were: 1. They have a policy like, no guest or third person can visit your room booked for two. Mind
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Response from TheAtriumKatra, General Manager at The Atrium On The Greens
Responded 4 weeks ago
Dear Guest, Greetings from The Atrium on the Greens Katra !!! Before reverting to your Review, a meek and a humble suggestion to you would be not to resort to writing and uploading such Wilful, Vindictive and Exploitive Reviews against the Hotels, on Travel Portals, which would diminish your own credibility in the eyes of the reading Public and Guests of different Hotels, since Hotels too reserve and can exercise their right to reply/respond to such Exploitive, illogical and baseless reviews. Coming back to the clarification part of your allegations, you had booked one Double Deluxe Room for 02 Persons, from 08th May 2019 to 09th May 2019, in our Hotel but as against 02 Persons, you were 05 Persons in all( i.e. 03 persons in excess of your actual booking) when you checked- in in our Property on 08th May 2019 at 05:45, AM i.e. you were provided an early check in against our normal Check in Time of 02:00 PM as might be mentioned in your own Booking Voucher, without any extra charges whatsoever. Our Front Desk Assistant politely told you that you would be charged for 03 extra persons @Rs. 800/- + GST each, per day, as per Hotel Norms, to which you reacted a little violently and aggressively, saying that the 03 extra person were your Guests and would leave for Yatra after getting fresh, to which our Front Desk Asstt. replied that the said extra 03 persons, travelling with you, with bag and baggage, all the way from your Home Town Ghaziabad to Katra could not be termed and accepted as your Guests but they were your Co-Pilgrim Friends/Relatives and hence were liable to Extra charges, as stated above. Eventually, you agreed to pay for the said 03 extra persons at the subsidised rate of Rs. 500/- + GST each. You then proceeded for Yatra after around 02 Hours and returned to the Hotel at 04:00 Am on 09th May 2019 and used the Hotel Room upto the check out time i.e. 12:00 Noon, i.e for another 08 Hours –i.e. totalling around 10 Hours. Hence firstly you lied to your Travel Portal by booking 01 Room for 02 Persons, as against actual 05 Persons and then you lied to the Hotel that the said three extra persons were your Guests and then finally after using the Hotel facility at the subsidised rates for your Guests and also availing Complimentary Early Check In, you resorted to uploading a Vindictive and an Exploitive Review on the Travel Portal, which does not behove a Gentleman Guest of your Stature. Assuring you of our best services all the times on your future visits to us. Warms Regards and Jai Mata Di. General Manager
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Stayed in this place during mid-April with family-kids and friends for couple of days. Reception along with waiting hall is decent. Room comes with standard configuration & facilities. Good thing is they provide drop/pick-up facility which is handy when your tired after walking
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PRICE RANGE
$37 - $117 (Based on Average Rates for a Standard Room)
LOCATION
IndiaJammu and KashmirJammuReasi DistrictKatra
NUMBER OF ROOMS
66
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