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The White Hotels

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568 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

By far the best hotel in Katra. All the people working in the hotel are warm and welcoming. Stewarts Manideep and Amith, took good care of our family. Will be staying there everytime I visit Vaishnodevi!

Helpful?
Thank Vikranth T
Mumbai (Bombay), India
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When we were planning for accommodation at Katra during our Mata Vaishnodevi darshan yatra, the only place that was suggested by everyone who had visited was The White Hotel. Simple check-in without any hassles, we found all three of our rooms well prepared with good view of the valley. Lovely property with very courteous and accommodating staff. Swimming pool, lawn... More 

Helpful?
Thank ruparoy
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

pathetic hotel they firstly do not offer any good discounts, no wifi: we were told that for whifi we will have to pay additional 350/- for 24 hrs? cant understand which world we are living in. when you pay afor a room 5000/- per day atleast we expect atleast wifi to be free but not here. internationally most hotels offer... More 

Helpful?
2 Thank Anup V
Dubai, United Arab Emirates
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is one amazing hotel. It is perfectly geared to ensure that your trip up to the vaishno temple gets a wonderful start. The staff is knowledgeable and helpful and the food excellent. The hotel also organises a drop and pickup in the hotel car to the helipad or the starting point of the journey. The rooms are generous sized... More 

Helpful?
Thank Samirmgupta
Management response:

Dear Guest Greetings of the Day! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our guests with excellent care and service,we take your comments to heart. You have been kind to compliment about the food and services hotel offers. We will share your comments with the entire staff. We hope to... More 

Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a very warm welcome by a lady who put a tikka and wished us Jai Mata Di. Valley view rooms had a much better view. Absolutely amazing Sunset seen from the room. Higher floors give a better view. This is my second visit. Found the hotel a little highly priced this time. Every extra frill came for a... More 

Helpful?
Thank PoojaMangharam
vivek_5251, General Manager at The White Hotels, responded to this review

Dear Madam, Greetings ! We thank you for the feed back on the Trip Advisor and We appreciate your Gracious comments for the Hotel and the services rendered. It always feel great to know that our Guests are satisfied . We have the best team in place to understand the guest needs and give their best for their satisfaction .... More 

New Delhi, India
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed here many years back and that time also it was the best hotel in Katra. This time too they were just great. Even after so many years, the hotel showed no signs of aging. Beautiful hotel. Nice staff. Excellent room. Awesome food. Great musicians at their restaurant at night. Ok so I was to reach at 5... More 

Helpful?
Thank Pratyush_Dixit
vivek_5251, General Manager at The White Hotels, responded to this review

Dear Mr. Dixit, Greetings ! It our immense pleasure to hear the words of appreciations from your side for the Hotel, staff and the services. Special appreciations have been passed to the Maintenance and the House keeping team on your behalf for the excellent upkeep . F&B team including the singers are also been conveyed the same . Your suggestions... More 

New Delhi, India
1 review
3 of 5 stars Reviewed June 22, 2016

I went to Katra on 10th June 2016. As per the reviews on Expedia White hotel was supposed to be the best hotel around. However my experience was not one of the best I have experienced in other 4 Star properties, Good Points - - Cleanliness - Spacious Rooms - Excellent in-room dinning - View from Room is awesome Bad... More 

Helpful?
Thank gaurav346
vivek_5251, General Manager at The White Hotels, responded to this review

Dear Sir, Greetings ! We thank you for your honest review. Thankyou for appreciations for the services. We have gone through your suggestions and the same have been discussed . The necessary steps for the betterment are been taken for the same . As far as the charges for the pick/Drop are concerned , I have replied to this in... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2016 via mobile

It is a decent hotel, but charges full room rate even if your train is leaving late at night. I couldn't understand why the management can not understand that it being a hotel at a pilgrimage city not do away with 12 o clock check in check out?

Helpful?
1 Thank Deepti P
vivek_5251, General Manager at The White Hotels, responded to this review

Dear Sir, Greeting ! Thankyou for your review and we appreciate that through you we can inform our guests on the Trip advisor that our Check-in and check out time is noon, not only for our hotel but for all the hotels in Katra region.Its the policy of the Hotel association katra and all the member hotels have to follow... More 

New Delhi, India
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 21, 2016

Stayed at Hotel White in May 2016 for 1 night and we had a nice and comfortable stay. As I booked the hotel directly with There reservation Team Rahul and Sofia and the experience was very nice and they are very quick in solving or reverting to the queries. Thank you Guys.. Also will like to say thank you to... More 

Helpful?
Thank Amit32000
vivek_5251, General Manager at The White Hotels, responded to this review

Dear Mr. Amit, Greetings from White Hotels, Katra ! Thank you so much for your wonderful review and recognition of White Hotels. We are pleased to learn that you had an amazing stay and you parted with fond memories. We at White Hotels ensure that our guest experiences the best of services and attention to individual and we are pleased... More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2016

Booking Experience: It was the 25th Anniversary of my parents and I decided to give them a grand surprise by gifting them an all paid trip to Maa Vaishno Devi. All the train tickets and the helicopter tickets were booked without any second thought. But when it came about their stay arrangements at Katra, the tricky part started. I have... More 

Helpful?
Thank 645praveens
Management response:

Dear Guests, Greetings from The White Hotel and thank you on your encouraging and supportive review! I appreciate for taking your time for your valuable review. It is great and heart-warming to read your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about The White Hotels

Address: Off Katra Reasi Road, Vaishnodevi, Katra 182301, India
Location: India > Jammu and Kashmir > Jammu > Katra
Price Range: $71 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The White Hotels 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
The White Hotel Katra
The White Hotels Katra, Jammu
Hotel Style:
#1 Family Hotel in Katra
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