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Jehlum Resort

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Jehlum Resort
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60 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Gurgaon, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2016

It is known Hotel in Jammu & go well with reputation . Improvement possible in room service and overall attitude of ground staff to sound more courteous and helpful to guests . Excellent location for business travellers !!! I must mention receptionist name Mr. Harpreet ...truly professional to attend guests . Keep it up !!!!

Helpful?
Thank RINOX2016
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are... More 

Chandigarh, India
1 review
1 of 5 stars Reviewed June 10, 2016

Really worst experience i have been gone thorough from my last 3 visit, These guys give pathetic rooms, where you will get TV from 18th Century, AC/Blower/Phones not be working , even shower doesn't works, seems like haunted rooms, every time give excuse that we have occupied the series which they have of well organized rooms, and charge equally for... More 

Helpful?
Thank Yoyogendra
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologise for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward... More 

Travelers are raving about these Jammu City hotels

Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 21, 2016 via mobile

This property is not worth even calling 3 star. They claim to be four star hotel and nsmed it as resort however the hotel gives you a feel of lodge of 80's. This hotel is only big in size but worst than any good lodge in small tiny village. Rooms and corridors smell because of carpets. Rooms are not clean,... More 

Helpful?
Thank RG15121972
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 11, 2016 via mobile

Visited this place wen went for darshan at vaishnodevi. Horrible place ever visited. Bad food bad breakfast. Rooms are not clean. Very old rooms with bad washrooms and old TV.... Breakfast also was very pathetic. ..... no spa just swimming pool....

Helpful?
Thank Rite98
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward... More 

1 review
1 of 5 stars Reviewed May 3, 2016 via mobile

Terrible hotel, AC does not work, all de-qualities of a street hotel, cockroaches in the room, a cat with the children in near the room, staff not bothered....... Don't even stay here for free..... The hotel is absolutely uncomfortable and not even worth for Rs 500

Helpful?
Thank sammolu1313
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward... More 

New Delhi, India
Level Contributor
147 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 30, 2016

The hotel is on the main road just opposite Bahu Plaza. The rooms were ok but can be still renovated and modernized. The buffet breakfast option was having more options this time. The pool side is very refreshing and you should definitely spend some time there.

Helpful?
Thank VijayF1982now
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! We are glad to know that you had a pleasant stay with us and you liked the convenient location and services offered at the hotel. We look forward to welcome you back soon. Regards Wasim Mushtaq More 

Orlando, Florida
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed April 14, 2016

Where do I start? The Black crud that comes spewing from the AC unit constantly, The dark and musty bathroom. The fact that there is a 4 cm gap in the wall that allows you to hear everything in the stairwell, lobby, and entire hotel, as if the noise is actually in the room itself. The pathetically slow internet (seriously... More 

Helpful?
Thank Jetsetter819
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Please accept our sincere apologies for the discomfort caused to you while staying with us. We have taken your feedback and have shared the same with the respective departments. Necessary actions have been reinforced to ensure there is no recurrence. We do hope you give us an opportunity to serve you in... More 

Nagpur, India
Level Contributor
85 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed March 25, 2016

The hotel is located in the centre of the business area, hence convenient to move around and have good dining options nearby. The hotel is not as per expectations / word around it. The hotel provided me with a worn down room but then on request I was changed to a modern new room. The room size is good and... More 

Helpful?
Thank Shpigums
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! It is of great importance when our guest takes time to let us know about our services & experiences. Please allow me to apologize for the inconvenience you faced and the inferring disappointment. Please be assured that the feedback given by you is being looked into and corrective action has been taken... More 

1 review
4 of 5 stars Reviewed March 24, 2016

The hotel delivers more than it commits Room Service is excellent. House Keeping is very good. Staff is well trained and hospitable Restaurants are fine . The hotel is equipped with Gym,swimming pool, sauna bath,steam bath, Lush green lawns, fountains, Banquet halls with excellent facilities, .Lot of parking is available.

Helpful?
Thank ravinder h
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Thank you for your valuable feedback and very kind and encouraging words. We are happy to see that you enjoyed the stay at our hotel. Assuring you of our best attention and personalized service at all times. Regards, Wasim Mushtaq More 

New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 14, 2016 via mobile

I visited this place last week for some business meetings. I had taken room and Conference service both. I should say, the staff were absolutely untrained and unprofessional. They didn't keep conference material, there were mosquitoes in hall and over food. Food taste was below average. Staff don't know how to talk and behave to corporate clients. Room was just... More 

Helpful?
Thank SaurabhM86
GrandMumtazHotels, Owner at Jehlum Resort, responded to this review

Dear Guest, Greetings from The Grand Mumtaz Group!! Please write to me directly at director@grandmumtaz.com in detail about the issues you faced during your stay with us. This will enable me to better understand your feedback and I can work towards addressing any specific concerns you may have. Assuring you of our best attention and personalized service at all times.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities

Additional Information about Jehlum Resort

Address: Opp. Bahu Plaza | Ext Gandhi Nagar Jammu, Jammu City 180003, India
Location: India > Jammu and Kashmir > Jammu > Jammu City
Price Range: $49 - $78 (Based on Average Rates for a Standard Room)
Number of rooms: 55
Reservation Options:
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Also Known As:
Jhelum Hotel Jammu City
Jehlum Resort Jammu/Jammu City
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