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Crowne Plaza Hotel Gurgaon

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#9 of 230 Hotels in Gurgaon
Certificate of Excellence
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Crowne Plaza Hotel Gurgaon
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728 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Jalandhar, Punjab, India
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed yesterday NEW

Visited this hotel for a meeting Very impressed by the quality of food and services provided though always busy due to location . Everything was top notch even the washrooms in hotel lobby were the best i saw in any 5star hotel Room service to maintnance was upto mark.

Helpful?
Thank harjitsingh78
Mumbai (Bombay), India
Level Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my second visit to this property but after a gap of over 5 years. We were there for a residential conference. The set up and service at the conference looked fine. Since we were a large group we were pre checked in hence cannot share any experience of that either. The rooms are layed out in a different... More 

Helpful?
Thank Deepak B
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Very average business hotel which treats every guest differently and not in a good way. The rooms are standard and lack any kind of flavour and vary very little from one another. While this may sound good to a lot of people it kinda looks plain blame to me. The sound proofing is average at best and blaring horns during... More 

Helpful?
Thank Ankit B
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Greetings from Crowne Plaza Today Gurgaon! Please accept my sincere apology for the inconvenience endured to you during your last visit at Crowne Plaza Gurgaon. We certainly understand how frustrating it could be when expectations are not met. Let me also assure you that what you have experienced is not typical of Crowne Plaza Today Gurgaon standard. Also... More 

Gurgaon, India
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for the 2nd time .. versus my previous stay a couple of years back the rooms have aged a bit .. however service levels are still same. Breakfast Buffet has an excellent spread and lot of options such that our kids, us and pur parents all could enjoy their preferred food.

Helpful?
Thank SourabhPP
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

Panjim, India
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the second time I stayed with Crowne Plaza, Gurgaon... The last one was just for a night but this time it was for eight days... I am simply moved by those hospitality standards... I requested for a larger room and they gave me complimentary upgrade to a sprawling suite... The in room dining and chef was always ready... More 

Helpful?
Thank SangramSinha
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The rooms are good and cozy and close to airport, but there are things that need to be looked at if this is Crowne plaza gurgaon then the bare minimum service you should do in keeping the rooms clean from Pests ( Lizards and Mostiquitoes), and there were many flies and mosquitoes during my dinner time and breakfast time which... More 

Helpful?
Thank Satwik3393
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, We deeply regret the inconvenience caused to you during your last visit. We’re sorry we fell below your expectation regarding service which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us... More 

Chennai
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had been here recently and saw few staff whom I met last time. But one thing which was disappointing was that there were house flies when having dinner and during the breakfast on next day. After raising complaints there were none to attend immediately. Later I had the duty manager reaching me. With my busy schedule I could not... More 

Helpful?
1 Thank Nvkrishnan
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Mysore
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Crowne plaza gurgaon is located around twenty minutes away from Terminal 3 of the New delhi international airport. Reaching it is not a hassle.The sprawling lawns welcome you to the cocoon of comfort that is the crowne plaza. The vehicles get checked by the security staff, and then when one reaches the entrance, you are welcomed inside and your baggage... More 

Helpful?
1 Thank indrajit s
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Nalin Mandiratta General Manager Crowne Plaza Gurgaon More 

Level Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Check in and check out was smooth and had good helpful staff. The room is spacious and has all the amenities. The breakfast spread is lavish and is multi cuisine. They have a good bar with awesome ambience. Enjoyed my stay there.

Helpful?
Thank Antony C
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, We are happy to read that you enjoyed your stay and we will gladly share your review with our team and show them your appreciation for great service. It is always a pleasure for us to provide the best service and experience ever to all our guests and make their stay a memorable one. We hope you will... More 

Chennai (Madras), India
Level Contributor
135 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had a harrowing time checking into this hotel. There were 4 counters at the reception and I had approached the 3rd one from the left.The person there redirected me to the 4th one.While she was initiating the process, her colleague loudly whispers, rather bluntly- "send him to the first counter". Then I proceed to the first counter where the... More 

Helpful?
Thank arunrs
Team_CPTG, hotel staff at Crowne Plaza Hotel Gurgaon, responded to this review

Dear Guest, We deeply regret the inconvenience caused to you during your last visit. We have taken your feedback into account with utmost seriousness. I appreciate that you were expressive about your feedback, which has given us more insight. This is certainly not our general operating standards. Rest assured that we will employ our best efforts in making sure that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Hotel Offer Free Wifi and special day use and Long stay packages. Stay connected at the modern Crowne Plaza(R) Gurgaon hotel, about 30 minutes southwest of New Delhi, 15 minutes from Indira Gandhi International Airport (DEL) and close to GE, IBM and Microsoft. The perfect base for work or exploring, our hotel features well-equipped guest rooms and complimentary Wi-Fi. Host events or meetings on-site in one of 11 flexible meeting spaces, including our Grand Ballroom, ideal for weddings and receptions. All rooms include Wi-Fi and the assistance of a dedicated Crowne Plaza(R) Meetings Director. During leisure time, enjoy shopping and local attractions. Experience live, Bollywood-style performances at Kingdom of Dreams, and visit the sacred Sai Ka Angan and Sheetla Mata Mandir temples in the area. While you're right in the center of the city, you can escape the bustle with a stroll through our garden courtyard or a treatment at Bodyzone Spa, located on-site. Stay on track at the well-equipped fitness center, or swim in our temperature-controlled pool. Try award-winning Brazilian cuisine at Wild Fire restaurant,or our multi cuisines restaurant - Cafe G and head to Delicious for dessert or to ConneXions for a nightcap. Enjoy the comfort of home away from home. Stay with us for 7 nights and above at INR 5999 + Taxes onwards including breakfast,wifi both ways airport transfers, 20% dis on F&B & SPA and 2 pcs laundry per day. For reservations please contact our 24-hour Central Reservation Office and quote Package Name: Long Stay Package Our well trained colleagues will be happy to assist you. ... more   less 

Additional Information about Crowne Plaza Hotel Gurgaon

Address: Site 2 | opposite Signature Tower, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Price Range: $104 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Gurgaon 5*
Number of rooms: 234
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Also Known As:
Crowne Plaza Gurgaon
Gurgaon Crowne Plaza
Hotel Style:
#6 Business Hotel in Gurgaon
#6 Spa Hotel in Gurgaon
#8 Luxury Hotel in Gurgaon
#13 Romantic Hotel in Gurgaon
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