Kaushal kishor security officer Neelam and Mahesh are very nice service at the main porch.... I had best family stay at Taj gurugram.......staff spoken and superb...... they will help yoy out I'm your every query.....
We had a really good Experience here as we come very often here and really would like to thank some of the Gem of the hotel Starts With Charu she's such an adorable person i have ever met she was there all the time to assist us and took care of us like a family then would like to thanks the team at reception shifali , shivam ,Savan , Lauv and Krishna so humble kids and always there to help us out for every single thing . Rohit from Guest services always on the top of we ask for anything Vikky ji at concierge thanks to him especially because I wasn't feeling well and he was the one who was top of it and gave us a medicine many thanks to him All the team at reception always make us feel so pampered thanks to everyone I would really like to thank to all the team members at Housekeeping services especially Sonu who took extra care of us A big thanks to our chef who cooks so delicious food for us All the team at restaurant also so kind enough to serve us And once again thankyou so much to team of Taj City centre Gurugram and that's they reason we always choose this place only Taj Waah Taj…
Kaushal Kishore security officer is very kind and impressive employee i lose my wallet in reception area and kaushal ji found and return. Thank you And staff and food very good and delicious so come and join taj
Neelam and Mahesh have been very helpful. They have greeted with a smile making up for the other wise gloomy weather. Kaushal has been very assisting and pleasant. Good stay. Will visit again adb recommend to ppl
Surya’s customer service delivery is outstanding. He was prompt enough to help his customers with a big smile on his face. He helped me at half past midnight post his shift ended. His service delivery was commendable.
Our experience with the hotel was marvellous , zeal towards work and hospitality is fabulous plus harish being our man for the evening did everything possible to enhance our experience, Wasim , naved , abhriup and rahul dadwal really helpful ,
Just like the Brand Taj same was delivered by the staff. Such a beautiful hotel with well maintained and clean room. Sonu and Rohit from housekeeping did amazing job in housekeeping they gone beyond the expectations to make our stay comfortable and memorable. Keep going guys.
I am a Marriott bonvoy member and want to experience TAJ for the first time and unfortunately, the experience is not as good as I imagined. Basic courtesy and politeness as any hotel would do is also the same thing at Taj but not like other five-star hotels I personally felt. I was there for one night planning to celebrate by wife and daughter's birthday and was given all the instructions of a cake and a complimentary decoration at the time of booking. This was a surprise to my family but nothing has been taken care and we had to wait at the check-in for nearly about 45 minutes before we even enter our room, unfortunately. This experience made me think about the lag of things at the hotel.
Mahesh, Neelam & Vikeh provided excellent service durant my stay in Gurugram Taj City Center Hotel. I also thank Ritesh from the housekeeping service for his attention. All the staff was fenomenal, so dedicated and professional, from the first minute. Thanks all the staff in 10th floor Lounge. An outstanding experience!
Kaushal security officer and Mahesh door man They are very nice guys and would like to say hospitality is also superb. Rooms are quite hygienic and service is also very good, would like to thank both of them