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DoubleTree by Hilton Gurgaon-New Delhi NCR

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Guests1 room, 2 adults, 0 children
Traveler (477)
Room & Suite (137)
Dining (55)
Certificate of Excellence

About

#13 of 421 hotels in Gurugram (Gurgaon)
Location
Cleanliness
Service
Value
Certificate of Excellence
The DoubleTree by Hilton Gurgaon - New Delhi NCR is a five star deluxe hotel that is conveniently located on Golf Course Road in Gurgaon-New Delhi NCR. It features the complete range of facilities and services for business and leisure in a refreshingly welcoming ambiance, offering the perfect base for travelers in the region. Our modern, full-service Gurgaon hotel in the National Capital Region of Delhi, India, is 30 minutes from Indira Gandhi International Airport (DEL), and only 10 minutes from HUDA City Centre and IFFCO Chowk Metro stations for easy access to New Delhi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Paid internet
Internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Air conditioning
Room service
Minibar
Flatscreen TV
Safe
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HOTEL CLASS
HOTEL STYLE
Family
Business
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1,952Reviews
7Q+A
100Room tips
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Popular mentions
It is six years since my previous visit to the hotel, which reflects changing work patterns rather than anything wrong with the hotel. If anything the hotel has improved over the years and is close to being rebranded full Hilton. The service level is already there. As predicted, Gurgaon has expanded, so much so that the metro line stops now just two minutes from the hotel. Anyone working in central Gurgaon can have a very easy ride into the office area and back without using cars or getting stuck in the horrendous traffic at times. It is now very convenient and easy to get to and from the hotel (except for the airport where you still need a car). I had an 11th floor room, comfortable and equipped with a good size safe and all I will need over a one week stay. A walk in shower with good pressure, comfortable bed and chair, plus reasonable size working area were well used. I used the Asia Live restaurant twice, the bar once which is now usable and not the dead and loud place it was in 2013, all being good. Again I was in the lounge, which was excellent, with good drinks and food every night I was there. A large screen is used ,which on my visit was showing the cricket world cup. Staff support in there from Rangina and Rahoul was top notch and always smiling. They, and so many others in the hotel, make the experience worthwhile.
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Response from DeepeshS122, Front Office Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR
Responded yesterday
Dear Stephen , Greetings from DoubleTree By Hilton , Gurgaon ! Thanks a lot for choosing to stay with us and for taking out time to post your recent stay experience review on TripAdvisor . We take pride in our TEAM and their ability to execute with humility and yet being professional. Thank you for specifically mentioning Ranjana & Rahul personalised service that they provided. They will certainly be recognized for providing you with that great service. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back soon. Warm Regards, Deepesh Sharma Front Office Manager
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Hotel's Favorite
Booked the hotel for a birthday treat for my Dad. And while I was expecting the usual cake in the room, the team at this hotel went out of their way to make the day extra special. Right from the arrival where we were greeted with flowers, wishes and the warm DoubleTree cookie, to the suite ( an upgrade!) which was loaded with goodies!! And if you thought this was it, there was another treat awaiting us at the Executive lounge! The team quickly got together with a beautiful cake and sang along inviting some other guests in the lounge. A very pleasant surprise indeed! A special thank you to the GM - Samir, the Front Office Manager and the team at the Lounge for making this day so special and memorable!!
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Response from DeepeshS122, Front Office Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR
Responded Jun 2, 2019
Dear Guest, Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR. We feel privileged that you chose to spend your father birthday with us and I am delighted that the team did everything they could to make this a memorable occasion for you. We are also pleased to hear you found our team members to be polite and nice. We would like to thank you for your kind words and your review provides encouragement for the team to continue setting the high standard of customer service we are known for. Let us know when you will return to Gurgaon, New Delhi NCR – we would love to host you again. Warm Regards Deepesh Sharma Front Office Manager
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Lovely people and great hospitality. Every morning Sanjay the security guard greeted me with a smile! On first night the mattress was too soft and gave me severe back pain, but the staff sorted this out immediately and put in a hard piece of wood making it much better!
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Response from DeepeshS122, Front Office Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR
Responded yesterday
Dear Guest , Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR. A culture of CARE (Creating a Rewarding Experience) is at the heart of DoubleTree by Hilton. For us, the Guest experience has always been just as important as the products and services we provide. Our mission: to globally own the human touch in travel because we CARE. Our Brand Promise is to provide the special comforts and acts of kindness to make the traveler feel human again. Thank you for your feedback. We trust that you will visit us again and the whole team will be glad to welcome you back for another wonderful stay. Warm regards, Deepesh Sharma Front Office Manager
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Thanks Rachit Chawla for all ur help in making our stay comfortable.. the staff was very good,property rooms were all good , Nice to stay over here . Thanks once again Rachit , Naveen.best of luck fr ur future
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Response from DeepeshS122, Front Office Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR
Responded 2 days ago
Dear Mr.Wasu , Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR. Our team are undoubtedly the best thing about any hotel so we are so glad to hear you enjoyed our hospitality! We hope that you will travel to Gurgaon, New Delhi NCR and make DoubleTree by Hilton your preferred accommodation partner again Warm Regards Deepesh Sharma Front Office Manager
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Excellent stay...Good job naveen...He was very helpful. Our stay was very comfortable. We didn't have any problems during our stay at the double tree hilton. Whole staff was extremely helpful. Thank you.
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Response from DeepeshS122, Front Office Manager at DoubleTree by Hilton Gurgaon-New Delhi NCR
Responded 3 days ago
Dear Utkal , Greetings from DoubleTree by Hilton Gurgaon New Delhi NCR. Our team are undoubtedly the best thing about any hotel so we are so glad to hear you enjoyed our hospitality! We hope that you will travel to Gurgaon, New Delhi NCR and make DoubleTree by Hilton your preferred accommodation partner again Warm Regards Deepesh Sharma Front Office Manager
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PRICE RANGE
$89 - $183 (Based on Average Rates for a Standard Room)
LOCATION
IndiaHaryanaGurgaon DistrictGurugram (Gurgaon)
NUMBER OF ROOMS
184
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