WE LOVED THE PROPERTY , ROOM AND STAY WAS VERY VERY COMFORTABLE. WE LOVED OUR STAY AS WE WENT TO CELEBRATE OUR 10TH ANNIVERSARY AND TO OUR SURPRISE OUR ROOM WAS BEAUTIFULLY DECORATED WITH FLOWERS AND CAKE. STAFF IS VERY FRIENDLY SPECIALLY MR YASHARTH FROM HOUSEKEEPING WHO BROUGHT A CUSTOMISED PILLOW WITH OUR SON'S NAME STITCHED ON IT. OVERALL 10 OUT OF 10 FOR THE HOTEL.
Went there for my wife’s birthday celebration it’s was a wonderful property !!! The best part is the hospitality of the oberios which no one can beat !!! Amazing stay !! Rooms were incredibly good and staff was wonderful!!! So can recommend for a short saty !!!!
What an amazing customer service an exceptional hotel. From Baggage and security staff to Ansul in reception who made our check in smooth and did our check-in in our room. He also ensure our extra bed was setup at time and organised a cake for our anniversary. Murli in poop area was exceptional and even accommodated us close to pool closing time and said we can stay longer and enjoy it and was always there and provided exceptional service Staff that did our Baggage wa amazing can't remember name of gentleman same with all staff in 360 degree hotel. Hotel itself is 5 star with all amenities and everything is so well kept Housekeeping staff kept room pristine clean. And special gesture where kids got small pillows with their name engraved topped the amazing hospitality Highly recommended and will definitely stay here again …
We had an amazing time at 361. The lobby with welcoming staff is my favourite. Suksham at the front desk was very helpful. The food at 361 was just wonderful. Deepak at the restaurant was recommending us dishes and took good care of me and my friends. Not to miss the cake and cookies made our evening.
*Please note that this was my first India visit, so I have no comparable experience with other hotels. The Oberoi Hotel experience was top notch! As a 5 star hotel, most people have standardized expectations, but Oberoi exceeded my expectations. Whatever you expect from 5-star hotel service, you will experience more of it. We stayed at the hotel for one week in July 2022. I will go straight to their amazing service without describing how beautiful the hotel was and the room was grandeur with class. The cleanness of the room was superb. Oberoi looked like its own palace - exactly as the pictures but bigger than you think. Oberoi's amazing service: They will treat you as if you were royal. For instance, I needed the car service on daily basis - the hotel arranged it promptly without any issues. I've asked the hotel for cooking class, they've arranged with their top chef and he spent his precious 2-hr time with me teaching all different regional Indian cuisine. His cooking lesson was amazing and I've learnt a lot from him. He even gave me the cooking book and all the recipes. His passion for food truly inspired me! On the last day in Oberoi, I found out that the cleaning staff left us new toothpaste with a handwritten note because they noticed that our toothpaste was almost done. Thank you Rahul! While we were staying at the Oberoi, every morning we ordered chai, on our last morning, our main waiter, Sanjay, gave us a packet of masala chai for us! As a 5 star hotel, it is expected to follow up the guest's request/favor, but the Oberoi's hospitality is beyond that. I will never forget how heartwarming the staffs were in the Oberoi Hotel. The Oberoi should publish their staff training book to this world, since this world needs more love than hate! As a hotel guest, the Oberoi's amazing service brought me to redefine what sincere hospitality service can do. My experience made me sincerely humble and appreciative/grateful. I hope my short review can boost every Oberoi staff members' pride. They are entitled to be proud as top notch hospitality staff because they are the best in the world!…
Wen to The Oberoi, Gurgaon for dinner and had the best experience because of Chef Gaurav and our server Mr. Nitin! Never had a tasting aglio olio before! My birthday was made special bu their amazing service!
After going around the NCR I finally decided to go with the Oberoi Gurgaon for my daughter’s wedding and dealt with the various functional heads and employees in the past 6 months . It was the best decision . Each and every one worked with utmost professionalism and they excelled in each area be it Rooms , Food and Beverages or Banquets . Naman and Ishan the sales executives were available 24 x 7 and had a solution to each issue . Chef Chinmaya and Shalinder curated the most delicious vegetarian menus . The Banquet Operation Heads Yuvraj and Aloke were always on the toes . Rooms were super clean and spacious . Each and every resident or non resident guest who attended multiple events over 3 days were full of praises and it is indeed very satisfying for the father of the bride . My special thanks to the GM Mr Palshikar whose leadership was really top class . Not to forget Nischay who was assigned to me 24 x 7 who took great care and never left my side for the entire duration of my stay . The hotel gives you a complete Resort feel within the busy City and has been very well maintained . Highly recommended for getting your children married . It really was much lesser stress than I was expecting thanks to the entire Oberoi Team . Well done guys…
Most amazing food by chef Navnitin at the tepiniyake grill at 361 ! Ever since I have tasted his food - I have become a regular guest ! Good chefs and service makes a difference. Separately - great service by Devanshu at the bar ! Thank you
The hotel has the highest standards of service. The hotel is beautiful and set in great grounds. The team are amazing and will take care of your every need. I highly recommend you staying here. Thanks
This was our 4th stay at the Oberoi Gurgaon and it never disappoints. One of my most favourite city hotels and hands down the best place to stay in Gurgaon. A few things which stand out for me are the comfort of rooms is great across. Twice we have stayed in the deluxe suite and loved it. Food is delicious and high quality both at breakfast and in room dining. Of course what makes or breaks any stay is the people and all the staff at oberoi gurgaon are a delight! Special callout to Pema at the spa and Sanchit in housekeeping for going over and above :)
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing