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United-21 Citymark - Gurgaon

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United-21 Citymark – Gurgaon
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100 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Mumbai (Bombay), India
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this for a short relaxation experience of 10 hours looking at the star rating and swimming pool availability. While checking in, got to knwo swimming pool was under maintenance. We checked in anyway, got to see dirty carpets, were led to room that smelled like it hadnt been opened for 2 months, horrible breakfast, room key not working, staff... More 

Helpful?
Thank kavitha_jayaram
TarunThareja, AGM Operations ( North) at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, Thank you for taking your time to share your experience on your overall stay at United 21 Citymark Gurgaon. Our services will only improve, based on your feedback. Please be rest assured that your concerns would help us take corrective action.and we do hope you will not benchmark us with the shortcomings you had experienced and will give... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very Good Hotel and very attentive staff they really helpful and friendly. Room was spacious and clean. Chef made us home style food when we ask for make it for us as we have toddler with us. I must say it was home away from home

Helpful?
Thank Atul K
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted... More 

Chandigarh, India
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a great time in Gurgaon I booked room in United 21 City Mark. Staff were very courteous, kind and helpful. Highly recommended hotel. It would have been a busy day for hotel, I saw reception was quite busy, Although I was done with such a quick check in by Mr. Rakesh Rana & Team and gave me a... More 

Helpful?
Thank Sanjeev959
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

All I have to say is,,,,,,,,,,,, luxury of a 5 star hotels are actually available in your rooms.Very clean washrooms, Nicley done Windows, good closets and a very helpful staff. Always smiling that is the best part. 100% recommend property of Gurgaon.

Helpful?
Thank atul88_agarwal
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted... More 

Jaipur, India
1 review
5 of 5 stars Reviewed 3 weeks ago

A good budget hotel in a good location. Rooms are clean and comfortable. Staff are very helpful.Meals in the restaurant were tremendous...Front office staff & service staff was very helpful & Thanks to your all team members for making my trip enjoyable.......

Helpful?
Thank nitinbamnia80
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for a short while, when attending a business meeting. The hotel is small but efficient - reminds me of etap range in Europe - though more fancy than etap. The buffet dinner was very nice and spread was huge. Staff and service is very good.

Helpful?
Thank Vinay K
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At United 21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back.... More 

Thiruvananthapuram (Trivandrum), India
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 19, 2016

Pros: Helpful staff, nice food, nice rooms. Cons: The staff (especially the front desk staff) lacks finesse of a good hotel, Wi-fi speed is slow and gets disconnected on its own on occasions. Had a comfortable stay at the hotel.

Helpful?
Thank elfrex
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Sir Greetings! On behalf of my entire team I thank you for giving us the opportunity to welcome you at United 21 City Mark Hotel Gurgaon. Your feedback has been noted. We will revisit certain processes in our areas of concern with more focus on training so that our associates can reach their potential in areas of various guest... More 

1 review
5 of 5 stars Reviewed June 16, 2016 via mobile

Value for the money destination, had a wonderful stay. Stayed during my company's conference, nice board room setup. The rooms are specious, neat and cleaned , equipped with proper amenities. Loved the food served in the restaurant, I would say healthy and balanced food. Staff was so much cooperative, loved the place. Would say Cool place in the heart of... More 

Helpful?
Thank VICKKY131982
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At U21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back. Warm... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed June 10, 2016 via mobile

A good budget hotel in a good location near to the Bus Stand. Rooms are clean and comfortable. Staff are very helpful.Meals in the restaurant were much better...Front office staff was very helpful & we enjoyed our stay.

Helpful?
Thank yogesh v
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At United 21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back.... More 

Lucknow, India
1 review
4 of 5 stars Reviewed June 6, 2016

I was on business trip to gurgaon and stayed in United 21 city mark hotel.This is good property,specious room,very neat and clean,professional behavior of the staff,good quality food. over all good experience and a comfortable stay.

Helpful?
Thank rashmiawasthi390
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At United 21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
United 21 CityMark Hotel (4 Star Deluxe Property in the heart of Gurgaon) offers spacious, contemporary and comfortable accommodations in the heart of Gurgaon, providing easy access to most of the Corporate and Financial centers..CityMark hotel features 80 guest rooms with modern decor and countless amenities. Each of our rooms and suites caters to the varying needs, which combine warmth, exceptional service and state of the art technology in an inviting ambience, ensuring a pleasant and memorable experience. ... more   less 

Additional Information about United-21 Citymark – Gurgaon

Address: Mahavir Chowk, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Price Range: $27 - $67 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — United-21 Citymark – Gurgaon 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#19 Best Value Hotel in Gurgaon
#37 Luxury Hotel in Gurgaon
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