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United-21 Citymark - Gurgaon

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United-21 Citymark – Gurgaon
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106 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Mexico City, Mexico
Reviewed October 24, 2016

It's a place neer the airport, but a little far away if you are visiting New Delhi. Food was good and gentile staff. Cleanliness really good at rooms and general. WiFi is charged by 24hrs or weekly tickects.

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Helpful?
Thank Ricardo M
Reviewed October 23, 2016 via mobile

Location was very difficult to find, food is not up to the mark ,it is like you are having in road side dhaba . Room cleanliness was average . Check in was excellent with a proper way by Rakesh 5/5. Staff was courteous . Average hotel not four star mentioned in site. If you want to be there then please...

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1Thank aditya0808
Pune, India
Reviewed August 24, 2016

I stayed here for 1 night in June 2016. While going from airport to my meeting place I dropped to this hotel. It was 9 AM. I just asked them that I will do check inn to keep my bag and then come at night. But as per hotel policy, the person on reception asked me to pay additional amount....

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Helpful?
Thank Suhas0401
TarunThareja, AGM- Operations at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, Thank you for taking your time to share your experience on your overall stay at United 21 Citymark Gurgaon. Our services will only improve, based on your feedback. Please be rest assured that your concerns would help us take corrective action.and we do hope you will not benchmark us with the shortcomings you had experienced and will give...

Reviewed July 22, 2016 via mobile

Nice hotel to stay . We feel home away from home. Staff is very courteous specially Rakesh in front office he is ready to do his level best for the guest very time. Food in restaurant is good. Travel desk services also good. But to find the hotel is very big challenge if u are not aware of its location...

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Helpful?
Thank rimpy003
TarunThareja, AGM Operations- North India at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted...

Mumbai (Bombay), India
Reviewed July 19, 2016

Booked this for a short relaxation experience of 10 hours looking at the star rating and swimming pool availability. While checking in, got to knwo swimming pool was under maintenance. We checked in anyway, got to see dirty carpets, were led to room that smelled like it hadnt been opened for 2 months, horrible breakfast, room key not working, staff...

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Helpful?
Thank kavitha_jayaram
TarunThareja, AGM Operations ( North) at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, Thank you for taking your time to share your experience on your overall stay at United 21 Citymark Gurgaon. Our services will only improve, based on your feedback. Please be rest assured that your concerns would help us take corrective action.and we do hope you will not benchmark us with the shortcomings you had experienced and will give...

Reviewed July 4, 2016

A very Good Hotel and very attentive staff they really helpful and friendly. Room was spacious and clean. Chef made us home style food when we ask for make it for us as we have toddler with us. I must say it was home away from home

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Helpful?
Thank Atul K
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted...

Chandigarh, India
Reviewed July 3, 2016

I had a great time in Gurgaon I booked room in United 21 City Mark. Staff were very courteous, kind and helpful. Highly recommended hotel. It would have been a busy day for hotel, I saw reception was quite busy, Although I was done with such a quick check in by Mr. Rakesh Rana & Team and gave me a...

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Helpful?
Thank Sanjeev959
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted...

Reviewed July 3, 2016

All I have to say is,,,,,,,,,,,, luxury of a 5 star hotels are actually available in your rooms.Very clean washrooms, Nicley done Windows, good closets and a very helpful staff. Always smiling that is the best part. 100% recommend property of Gurgaon.

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Helpful?
Thank atul88_agarwal
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted...

Jaipur, India
Reviewed July 3, 2016

A good budget hotel in a good location. Rooms are clean and comfortable. Staff are very helpful.Meals in the restaurant were tremendous...Front office staff & service staff was very helpful & Thanks to your all team members for making my trip enjoyable.......

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Helpful?
Thank nitinbamnia80
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest Greetings from United 21 Citymark! At the outset, I would like to thank you for sparing time and posting the review of our hotel on Trip Advisor. We are elated to read that you had a wonderful stay at United 21, Citymark Gurgaon. Our Team is thrilled to know that you enjoyed all our services, we are delighted...

Reviewed June 30, 2016 via mobile

We stayed here for a short while, when attending a business meeting. The hotel is small but efficient - reminds me of etap range in Europe - though more fancy than etap. The buffet dinner was very nice and spread was huge. Staff and service is very good.

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Helpful?
Thank Vinay K
TarunThareja, Unit Head at United-21 Citymark – Gurgaon, responded to this review

Dear Guest, We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. At United 21,City Mark Hotel Gurgaon, it is our endeavor to make our guest most comfortable Once again, We thank you for your feedback and look forward to welcome you back....

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
United 21 CityMark Hotel (4 Star Deluxe Property in the heart of Gurgaon) offers spacious, contemporary and comfortable accommodations in the heart of Gurgaon, providing easy access to most of the Corporate and Financial centers..CityMark hotel features 80 guest rooms with modern decor and countless amenities. Each of our rooms and suites caters to the varying needs, which combine warmth, exceptional service and state of the art technology in an inviting ambience, ensuring a pleasant and memorable experience. ... more   less 

Additional Information about United-21 Citymark – Gurgaon

Address: Mahavir Chowk, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Price Range: $36 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — United-21 Citymark – Gurgaon 4*
Number of rooms: 80
Reservation Options:
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Hotel Style:
#16 Best Value Hotel in Gurgaon
#39 Luxury Hotel in Gurgaon
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Questions & Answers

Here's what travelers have asked, with answers from United-21 Citymark – Gurgaon staff and other travelers.
1 question
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Questions? Get answers from United-21 Citymark – Gurgaon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“i dont think you will find a good room. book something else..”
 of 5 bubbles kavitha_jayaram, Jul 19, 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles Shatarchi, Mar 26, 2016 | Read review
“Get room at upper level on the northern side.”
 of 5 bubbles FlyingDutchman045, Jul 29, 2015 | Read review
“all rooms are quite ok”
 of 5 bubbles Ashishkoolwal81, Jul 13, 2015 | Read review
“All the rooms have more or less same view or no view.”
 of 5 bubbles Deepakgr8, May 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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