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The Palms - Town & Country Club

#43 of 228 Hotels in Gurgaon
Certificate of Excellence
B - Block | Sushant Lok, Gurgaon 122001, India
Hotel amenities
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130 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Bengaluru (Bangalore), India
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Was on a business visit. Clean and spacious rooms. Very warm staff. Breakfast spread was fine. Dint have time to explore much on food due to limited time. Clean pool. Lot of creating space in the midst of the city.

Helpful?
Thank RadhishKurup
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Rooms of the hotel was quite good, neat, clean and spacious.Best part was there children area which is one f the best I have ever seen.Kids had awesome time there. Sad story started when we entred the pool nd met few rowdy club members. Swimming pool for non club members, non swimmers is almost 15 by 15 feet only which... More 

Helpful?
Thank Kbhushan
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We were delighted to have you stay with us and we are glad to see your review of our property on TripAdvisor. Thank you for your compliments at the Club and the facilities, which you found to your liking. It was a pleasure to serve you and I am glad that you liked our property. Guest feedback is incredibly important... More 

India
2 reviews
5 of 5 stars Reviewed 3 weeks ago

It was my very first visit to this club and i must say it over exceeded all my expectations. Pool, restaurants, entertainment zone, kids play area we re just spectacular and more than "well maintained." Keep up the good work guys..!!

Helpful?
Thank Cuckoo_12
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you at The Palms Town & Country Club, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed at our property and appreciated the facilities and service levels at the Club. We are committed to consistently providing warm and efficient services to all our guests and... More 

Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 17, 2016

We stayed in this resort during June end- July 2015. Though this is a members only club, rooms can be booked as a guest as well. Hotel itself has a nice setting, very close to Huda city center but you would never feel you are staying in the heart of very crowded city. Rooms are decently sized, insist on pool... More 

Helpful?
Thank Saurabh C
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was indeed a pleasure having you at The Palms Town & Country Club, Gurgaon and we thank you for sharing your encouraging feedback through TripAdvisor. We thank you for your valuable feedback. We are very happy to learn that you had a wonderful stay and you consider our services as value for money. It is our earnest endeavor to... More 

Doha, Qatar
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 5, 2016

THIS ESTABLISHMENT IS REALLY A PRIVATE MEMEBERSHIP CLUB. However, guests of members as well as other non members, normal hotel guests can avail to stay in this club,. Not a hotel in the usual sense. Relatives of mine are members and make use of the excellent facilities frequently and highly satisfied. If I were selfish, I would not like to... More 

Helpful?
Thank NCK2014
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

It was a pleasure having you stay at The Palms Town & Country Club, Gurgaon and we thank you for sharing your review through TripAdvisor. We are delighted to read that you enjoyed your stay at our property and appreciated the facilities and service levels at the hotel. We are committed to consistently providing warm and efficient services to all... More 

London, United Kingdom
Level Contributor
84 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 29, 2016

We have been using this club for family dinning and parties.Provides excellent value.Staff is professional and service is excellent.It provides wide range of facilities-dinning,stay,parties and just a meeting place for friends.

Helpful?
Thank Mehmoodmewat
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for your valuable feedback. It is indeed very heartening to know that we could provide you a memorable experience and we are truly honoured and inspired by your recommendation. Thank you for the kind words you have for our staff and facilities. We are pleased to know our team members provided outstanding services. We have shared your feedback... More 

Toronto
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 24, 2016

Had a comfortable stay at the Palms. Rooms were clean, quiet, and bed was comfortable. Good space for business trip. Food at the restaurants was good as well. WiFi worked well. Staff were friendly. Buffet breakfast was good value.

Helpful?
1 Thank iliketravel99
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We are elated to know that the comfort of our property helped us earn your patronage. It is delightful to read your wonderful feedback highlighting the various aspects of our hospitality for everyone to read. At The Palms Town & Country Club, Gurgaon we strive to transform every aspect of a guest into a revitalizing experience. Your compliments about our... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 23, 2016 via mobile

Very bad experience Reception staff is very rude Demand drinking water when checkout it not comes in 20 mnts waiting after that come back to car and take hotel vivanta Only one day stay Hospitality is very poor This resort like a roadside dhaba or pool Really very bad and rude

Helpful?
Thank phucket
Anoop_Khushalani2013, Asst. Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

We thank you for ascertaining us with your feedback and bringing the given anomalies to our attention. We are immensely concerned to read that on this occasion, we considerably fell short of your expectations in terms of Service at Front Desk. I am hugely disappointed to note that we didn't live up to your expectations. We work hard to make... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 27, 2016

I was in Gurgaon, India on business and was given the opportunity to stay at The Palm Town and Country Club as an alternative to the property I was then at. What a joy to go from a nice property where the staff were indifferent to me and my needs to another where they gave me 'the warm embrace' from... More 

Helpful?
1 Thank gjpair
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for your valuable detailed feedback, it is indeed very heartening to know that we could provide you a memorable experience and we are truly honored and inspired by your recommendation. Our associates deliver instinctive and personalized service that enhances our guest’s sense of well-being. Your generous compliments have been shared with the team for whom it will be... More 

Gurgaon, India
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

Had a nice family dinner at Fusion. Ambience is nice and the food is great at an affordable price. The club is also very well laid out. Nice place to visit for a nice evening. Had chocolate desert at the Cafe after dinner.

Helpful?
Thank shaili99
Anoop_Khushalani2013, Asst Director - Front Office & Membership Services at The Palms - Town & Country Club, responded to this review

Thank you for taking time to post your review on TripAdvisor. My team and I are very excited to see your great review. Our team puts in a lot of energy and passion into what they love to do every day and it is fabulous feedback such as yours that makes all of us feel worthy of those efforts. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Palms Town & Country Club is a luxury business destination with a trend-setting concept, set up in the heart of India’s globally renowned business hub, Gurgaon. Breaking the traditional concepts of luxury and redefining the term to set new standards of comfort levels with ultimate style. The Palms Town & Country Club has provided the travelers with one of the most modern and finest property in the “value for money” category. ... more   less 

Additional Information about The Palms - Town & Country Club

Address: B - Block | Sushant Lok, Gurgaon 122001, India
Location: India > Haryana > Gurgaon
Price Range: $86 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Palms - Town & Country Club 4.5*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#13 Business Hotel in Gurgaon
#31 Luxury Hotel in Gurgaon
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