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The Leela Ambience Gurgaon Hotel & Residences

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#12 of 230 Hotels in Gurgaon
Certificate of Excellence
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The Leela Ambience Gurgaon Hotel & Residences
The Leela Ambience Gurgaon Hotel & Residences
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766 Reviews from our TripAdvisor Community

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Showing 732: English reviews
kolkata
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I visited for a conference which was handled very efficiently and their hospitality was awesome. The entire package was worth every cent spent. When i checked into my room everything was fine but somehow it did not give a sense of Leela hospitality that u expect. Next day morning, there was no dental kit in the room ( i was... More 

Helpful?
Thank harishbs
Sydney, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This is a lesson in how one terrible experience can completely screw up what would otherwise be a reasonably favourable review. As I was packing on the morning of checkout I noticed that a button had been torn off one of my laundered shirts. No big deal, I thought, I will ask them to take a little off the bill.... More 

Helpful?
1 Thank likesdwarves
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Please accept my sincere apologies for you recent experience at The Leela Ambience Gurgaon Hotel & Residences. We have noted your feedback and have shared it with the concerned team to address and to ensure it is not repeated. In case you wish to share any further details, you may write an e-mail to our Rooms Division Manager,... More 

HARIDWAR
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for a day in a deluxe room recently on a weekend. It is an excellent place for a business or a pleasure trip. The ambiance & the facilities are world class & it is located quite close to the airport & the business district. A very large shopping mall (Ambiance Mall) is situated just a... More 

Helpful?
3 Thank SATISH P
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for reviewing The Leela Ambience Gurgaon Hotel & Residences. We would like to inform you that your feedback is extremely valuable to us as it gives us an insight towards the areas of improvement. Taking your feedback into consideration, firstly, the security has been informed about the hand baggage handling at the security check and they... More 

Metro Manila, Philippines
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel for business trips to Gurgaon multiple times. It is located adjacent to the Ambiance Mall which makes it really convenient for business travelers who stay for a week or a couple of weeks. Although there are several food choices at the mall, the hotel also offers a variety of meal options which cater to international travelers.... More 

Helpful?
Thank Sam M
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are happy to note that you liked the ambience and surroundings of the hotel. We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Best Regards, Michel Koopman More 

Jamshedpur, India
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Wonderful experience with initial hiccups on hotel booking, but, staff was cooperative enough to sort out the issue. rooms are big and spacious. Good option for couples to have cozy times and business people to peaceful working environment. Breakfast spread was big and was difficult to choose for your interest....Loved overal experience.

Helpful?
Thank Jaspal S
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you so much for reviewing The Leela Ambience Gurgaon Hotel & Residences. We greatly appreciate your feedback and I am happy to know that your stay was comfortable. I will share your feedback with the team members in order to make our guests' stay smooth and free of hiccups. Looking forward to welcome you back soon. Best... More 

Cuckfield, United Kingdom
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

First time I stayed at this hotel as I normally stay at ITC Maurya closer to downtown Delhi. I was very pleased with the experience, great service as you would expect, combined with excellent facilities. Very impressive foyer. Rooms spacious and well appointed and quiet from road noise. Position is also excellent, 10 minutes from the airport and adjacent to... More 

Helpful?
Thank Paul B
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, It was indeed a pleasure having you stay with us and we are happy to note that you liked the services and facilities of the hotel. We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Best Regards, Michel Koopman More 

Gurgaon, India
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is one of the best in Gurgaon city, and the plus point is that it is located at starting point of Gurgaon nearby cyber city. This is a luxury hotel thus bit expensive. It has all the cuisines in it and food is amazing.

Helpful?
Thank Priyanka S
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for your valuable feedback, It is indeed very heartening to know that we could provide you a memorable experience. At The Leela Ambience Gurgaon, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look... More 

Rajkot, India
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Most of the facility is world class ... But for wifi they charge.. strange ! Breakfast awesome with lots of choice.. many unique restaurant.. but some how our business launch was not that impressive.. many be due to lots of thai food.. rest i would say nice experience..

Helpful?
Thank Apoorva_Raval
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for reviewing The Leela Ambience Gurgaon Hotel & Residences. I would like to inform you that the WIFI services in the hotel up to a certain limit are complimentary, if included in the room/ banquet package. Our guests can choose paid WIFI services as well from the different packages available in order to avail a higher... More 

Canberra, Australia
Level Contributor
128 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well located near the Delhi International Airport and the Gurgaon business district, the Leela has first class business traveler facilities and will no doubt suit tourists as well. The rooms are well appointed and quiet, the bed very comfortable and the staff go out of their way to help. I was met by a driver at the airport, which was... More 

Helpful?
Thank timboc
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for your feedback regarding our hotel facilities and services, we are glad that you left with a positive impression of our product and services. At The Leela Ambience Gurgaon it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it comes to making the stay... More 

New Delhi, India
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I have been there in the month of may with my family. It is extremely perfect hotel for a family. It's prices are above average but it can be afforded if you want real luxury. Food is just awesome and the services are upto the mark.

Helpful?
Thank omram1541
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest We greatly appreciate your comments. Your positive feedback is a source of motivation for us as we try to achieve even higher standards of service and care. Thank you so much and we look forward to welcoming you again. Best regards, Michel Koopman More 

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Near The Leela Ambience Gurgaon Hotel & Residences

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located at the recognized gateway business district of Gurgaon in the National capital region (NCR) – The Leela Kempinski, Gurgaon is a contemporary luxury hotel that combines the conveniences of a modern living with the distinguished Indian hospitality. Surrounded by lush green environment and complimented by its location, in mixed-use complex of high-end residences, luxury shopping mall, restaurants, entertainment and wellness facilities make it a perfect lifestyle destination for a business visitors, people on vacation and inveterate shoppers. It’s warm, intimate service delivered by efficient friendly staff highlight the true essence of Indian Hospitality. ... more   less 

Additional Information about The Leela Ambience Gurgaon Hotel & Residences

Address: Ambience Island National Highway 8, Gurgaon 122002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
Location: India > Haryana > Gurgaon
Price Range: $140 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Ambience Gurgaon Hotel & Residences 5*
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Also Known As:
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
Leela Kempinski Hotel Gurgaon
Hotel Style:
#8 Family Hotel in Gurgaon
#8 Romantic Hotel in Gurgaon
#9 Spa Hotel in Gurgaon
#11 Business Hotel in Gurgaon
#11 Luxury Hotel in Gurgaon
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