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The Leela Ambience Gurgaon Hotel & Residences

#12 of 228 Hotels in Gurgaon
Certificate of Excellence
Hotel website
National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
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The Leela Ambience Gurgaon Hotel & Residences
The Leela Ambience Gurgaon Hotel & Residences
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731 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Singapore, Singapore
Level Contributor
88 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The grand lobby truly gives the majestic welcome upon arrival. Service wise, Leela has a lot to catch up to be on par with other International brands. Staff is not as attentive and the response I gained from them are not convincing; to some extent that I need ask for a second time from different person which I then obtain... More 

Helpful?
Thank nurhudaaziz
New Delhi, India
Level Contributor
85 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

hi to all my trip advisor followers and thank you for believing in my reviews. okay so me and my wife recently stayed at this property as a family wedding for 3nights. my suite was fantastic, well appointed executive corner suite on 4th floor. Suite was beautiful and well equipped with all what you or one can need. however thats... More 

Helpful?
1 Thank clubgauravGuptaa
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Please accept my sincere apologies for your recent experience at the hotel. We have noted down your feedback regarding the hotel services and facilities and will certainly get back to you with all the details. Warm regards, Michel Koopman More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Thx to the japs master chef, Chef Vladimir Villarba and his team; Mr Rahul, Tarun & Suresh, they have made my day producing this awesome cuisine!!!..thx again and it is most recommended for you guys to dine in...

Helpful?
Thank Edry S
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you so much for reviewing The Leela Ambience Gurgaon Hotel & Residences. I am glad to know that you loved your experience while dining at Spectra and the Japanese delicacies were up to the mark as per your expectations. I will convey your compliments to the team members and they will be extremely obliged to know the... More 

Stockholm, Sweden
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed here many times during business trips to Gurgaon. The staff is always friendly and helpful, including everyone you meet from the driver and porter to the concierge and bartender. The hotel has all services and amenities that matters, excellent rooms with good beds and a nice TV set. There are four restaurants inside the hotel and one bar... More 

Helpful?
Thank tsjokvist
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you for patronizing The Leela Ambience Gurgaon Hotel & Residences. It gives me immense pleasure to know that you are happy with the facilities and services of the hotel. I am glad to know that you like the restaurants, food, rooms and other facilities of the hotel. Your positive comments certainly help us to outperform ourselves. Once... More 

New Delhi, India
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Nice spacious rooms. Mall just next door. Topic for shopping very close to the airport very close to Gurgaon office perfect place to be done good Indian food nice Italian food and a good bar it's pretty much open till 8:12 o'clock for the Indian food mutton and roti was just awesome Kingfisher beer was good as well nice and... More 

Helpful?
Thank Pallavi M
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, I am glad you like the facilities and services extended to you at The Leela Ambience Gurgaon Hotel & Residences. Your positive feedback is certainly a source of motivation for all of us. I will convey your compliments to my team and they will be definitely very happy to know the same. Thank you so much and looking... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Last week I stayed in Hotel Anya for 1 days. It is very nice hotel and located into mid of the city. It looks classic and stylish, complementary services are also awesome and rooms are big, spacious and clean. Entire hotel is clean and decorated. The food facility of this hotel was very nice and lot of food varieties was... More 

Helpful?
Thank Walia b
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I really liked your business centre good convenient...beautiful lobby..but staffs need better supervision passing a wrong information is an serious offence for huge brand like you.Desk staff Namita looked confused and guided me with wrong information...i personally feel such staff should be gven speacial training on how to behave ..killed my entire mood Thanks to chirag for being helpful and... More 

Helpful?
1 Thank manis87rock
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, Thank you so much for reviewing The Leela Ambience Gurgaon Hotel & Residences. I am happy that you liked the facilities and services provided at the hotel. I am extremely apologetic for your recent experience regarding staff behavior. We will certainly look into training our staff more at frequent intervals in order to provide smooth service to our... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Amazing decor, elegant, lots of attention to detail. Also, not a lot of light, so it's good for those arriving from afar and who aren't exactly sure what time it is. The brunch buffet was fantastic, with a great selection of Indian, Asian and Continental foods.

Helpful?
Thank Shelley P
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, I am delighted to read your comments about The Leela Ambience Gurgaon Hotel & Residences. I am glad that you liked the brunch buffet selection at Spectra and you had a fantastic time there. I will also take your feedback regarding the lights into consideration and will certainly try to do our best to resolve it. Thank you... More 

Liverpool, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful entrance hall with most beautiful ambiance Swift passage through check in We ate a beautiful meal in restaurant and discussed our choice with chef We left early without breakfast but hotel in general was efficient and certainly I would recommend it

Helpful?
Thank Hyacinth_12
Gurgaon, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We can say that staying in this hotel will not let you down....this is our favorite hotel whenever we want to relax.....the hotel is impressive with a staff that attends very quickly if we need something......the location is very convenient which is connected to the mall and close to the airport.....and one reason why we keep coming back to this... More 

Helpful?
Thank Kenmaru
Michel K, General Manager at The Leela Ambience Gurgaon Hotel & Residences, responded to this review

Dear Guest, I am happy to note that your stay at the hotel was amazing and our staff made it comfortable for you. I highly appreciate your comments and it is such wonderful guests like you who motivate us to outperform ourselves while providing the best service to our valuable guests. Looking forward to welcome you back. Best Regards, Michel... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located at the recognized gateway business district of Gurgaon in the National capital region (NCR) – The Leela Kempinski, Gurgaon is a contemporary luxury hotel that combines the conveniences of a modern living with the distinguished Indian hospitality. Surrounded by lush green environment and complimented by its location, in mixed-use complex of high-end residences, luxury shopping mall, restaurants, entertainment and wellness facilities make it a perfect lifestyle destination for a business visitors, people on vacation and inveterate shoppers. It’s warm, intimate service delivered by efficient friendly staff highlight the true essence of Indian Hospitality. ... more   less 

Additional Information about The Leela Ambience Gurgaon Hotel & Residences

Address: National Highway - 8, Ambience Island, Gurgaon 122 002, India (Formerly The Leela Kempinski Gurgaon Delhi NCR)
Location: India > Haryana > Gurgaon
Price Range: $143 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Leela Ambience Gurgaon Hotel & Residences 5*
Reservation Options:
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Also Known As:
The Leela Kempinski Gurgaon Delhi Ncr Hotel Gurgaon
Leela Kempinski Hotel Gurgaon
Hotel Style:
#8 Family Hotel in Gurgaon
#8 Romantic Hotel in Gurgaon
#9 Spa Hotel in Gurgaon
#11 Business Hotel in Gurgaon
#11 Luxury Hotel in Gurgaon
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