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Ibis Gurgaon

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Ibis Gurgaon
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879 Reviews from our TripAdvisor Community

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Showing 844: English reviews
Gurgaon, India
1 review
5 of 5 stars Reviewed 5 weeks ago

Good hotel to stay if you are travelling on business. Utilitarian rooms, good food, well maintained and clean, located close to MG road, in an elite neighbourhood. Buffet price is on the upside, that's the only grouse.

Review collected in partnership with this hotel

Helpful?
Thank gaurab b
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is indeed heartening to receive such a positive feedback and I thank you for sharing your valuable feedback with us. Your kind appreciation for upkeep and quality of food has been humbly received and shared with the entire team; it is feedback like yours that motivates the entire to strive further towards excellence. Thank you once again... More 

Mumbai
1 review
3 of 5 stars Reviewed July 23, 2016

Just check if electrical stuff are working and the towels are clean. Mine weren't spotless. Other than that at this price its hard to get such a bargain. For me the office is bang opposite, so super convenient. There are quite a few good restaurants near by - Japanese, Korean, Lebanese.. Overall, if its just a B&B you are after... More 

Review collected in partnership with this hotel

Helpful?
Thank thanushj
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is with sincere regret I note your dissatisfaction with our service & facilities and I truly apologize for the inconvenience caused. Your feedback regarding electrical equipment has been received and we have streamline our room checking process prior to arrival. Your feedback regarding cleanliness and quality of the towels has been received and on our guests feedback... More 

Jaipur
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 23, 2016

Staff is not avaiable when needed.... service is restaurant and roon service is very very slow.... takes 40 mins + to deliver. Staff at reception is also very slow... longest time Ive seen here for checkin and checkout.

Review collected in partnership with this hotel

Helpful?
Thank Girish_Dangayach
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is with sincere regret I note your dissatisfaction with our services and apologize for the inconvenience caused. Our guests’ satisfaction is paramount for us and we take immense pride in delivering consistently high level of services to our valued patrons at all times. I assure you that the issues experienced by you are certainly not reflective of... More 

New York City, New York
1 review
3 of 5 stars Reviewed July 22, 2016

It has potential to be good but employees need to be more professional. At present conditions it's not value of money. Employees should be well informed .I was not provided details of bills at the time of departure as the front desk person did not know how to do it.

Review collected in partnership with this hotel

Helpful?
Thank Joydeep M
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is with sincere regret I note your dissatisfaction with our service & facilities and I truly apologize for the inconvenience caused. I have shared your feedback with my Front Office Manager and he has introduced necessary trainings to the staff to ensure every query of the guest dealt with correct information and utmost hospitality. We truly value... More 

Bengaluru (Bangalore), India
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 22, 2016

Stayed here for almost 10 days. The restaurant had a very cordial staff. One of the chefs was really good in preparing Dosas. He made excellent dosas. On the whole, nice and a decent place. The reception was slightly on the slower side. Its located on the Golf course road where the construction of Metro line is in progress. This... More 

Helpful?
Thank neeraj_g
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Mr Grover, It is indeed heartening to receive such a positive feedback and I thank you for sharing your valuable feedback with us. Your kind appreciation for the team members from Food & Beverage team has been humbly received and shared with the entire team; it is feedback like yours that motivates the entire team to strive further towards... More 

Pune
1 review
1 of 5 stars Reviewed July 21, 2016

Not very clean. The staff is very nice but the general overall is not like any other IBIS in the world. I can say, positively, that rooms are bigger than in other IBIS I've been. Very confused breakfast situation. Waiters do not know what to do. They set table that are still in use when there are dozen of tables... More 

Review collected in partnership with this hotel

Helpful?
Thank 492max
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is with sincere regret I note your dissatisfaction with our services and apologize for the inconvenience caused. Our guests’ satisfaction is paramount for us and we take immense pride in delivering consistently high level of services to our valued patrons at all times. I assure you that the issues experienced by you are certainly not reflective of... More 

Mumbai (Bombay), India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2016

it is the best place to stay in gurgaon, the most courteous and efficient staff , rooms are done nicely and they have renovated them recently , bedding new, food in restaurant has very wide choice and good taste, above all the best place location wise and peoplw wise

Review collected in partnership with this hotel

Helpful?
Thank manojsha60
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Mr. Shah, It is indeed heartening to receive such a positive feedback from a frequent patron like you and I thank you for sharing your kind appreciation with us. I am glad that the services extended by the team members were up to your expectations. My entire team and I look forward to welcome you back at ibis Gurgaon... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2016

IBIS Hotel provides a surprisingly lower experience though at the same price of a 5+ star hotel. When you have booked a room at IBIS, Gurgaon below are the actual amenities : Lies : The IBIS Gurgaon website lists 4 types of rooms - Single Traveler room - Free WiFi , Deluxe Queen Bed Room - City views & Deluxe... More 

Helpful?
Thank sagar m
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, At the onset, kindly accept my sincere apology for delayed response. It is with sincere regret I note your dissatisfaction with our services. The room booking options available on our brand website are the similar rooms with different preference and bed type. Being a premium select service hotel, our rooms have been designed after extensive market research ensuring... More 

Chennai (Madras), India
1 review
4 of 5 stars Reviewed July 16, 2016

The more I stay at ibis Gurgaon, the more I got to know each other with your staff members particularly at the front counter. I always feel comfort with the smiles from Sunny, Sachin, Preeti and Ankita.

Review collected in partnership with this hotel

Helpful?
Thank Moribe
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Mr. Moribe, It is indeed heartening to receive such a positive feedback and I thank you for sharing your kind appreciation with us. My entire team and I look forward to welcome you back at ibis Gurgaon for more pleasant stays. Best Regards, Nitin Pathak General Manager More 

1 review
4 of 5 stars Reviewed July 16, 2016

I have stayed near about five months below are my pointers. 1. Breakfast is very good so many options. 2. Staff is very good always smiling. 3. I stayed at second floor, services by Mr. Surender Singh is very good. always take care of guest.

Helpful?
Thank Raviraj S
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Mr. Raviraj, It is indeed heartening to receive such a positive feedback, especially from our frequent patron. Your kind appreciation for breakfast and services provided by the team members have been humbly received and shared with the entire team. We value your patronage and my entire team and I look forward to welcome you back at ibis Gurgaon for... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A satellite city to New Delhi, Gurgaon is a fascinating and rapidly evolving destination. Centrally located in its business district alongside shops and transport is Ibis Gurgaon. The first of its kind in India, the hotel boasts 217 rooms, each with a contemporary fitout including flatscreen TV and free Internet access. Featuring an exotic restaurant with outdoor area, late night dining, modern gymnasium and two well equipped meeting rooms, Ibis Gurgaon is a truly great value accommodation. ... more   less 

Additional Information about Ibis Gurgaon

Address: Block -1 Sector -53 | Golf Course Rd, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Price Range: $51 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Gurgaon 3*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Odigeo, Agoda, Orbitz, Priceline, Travelocity, Hotels.com and ACCOR so you can book your Ibis Gurgaon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Gurgaon
Hotel Style:
#15 Best Value Hotel in Gurgaon
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