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Ibis Gurgaon

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Ibis Gurgaon
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907 Reviews from our TripAdvisor Community

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Showing 872: English reviews
Mumbai (Bombay), India
1 review
2 of 5 stars Reviewed 5 days ago NEW

I was staying at IBIS Gurgaon this weekend. It was a pain from the word "GO" . You feel like going to Metro while putting your stuff for X-Ray machine. Totally careless and indifferent guy. There was nobody on the reception. Finally someone came and informed on asking that an employee event is going on. ( I would have expected... More 

Helpful?
Thank notjustadot
Tokyo, Japan
1 review
4 of 5 stars Reviewed 5 days ago NEW

TV remote controller did not work. No other things were unsatisfactory. Staff were friendly and breakfast was sufficient. There were a supermarket and some good western and Chinese restaurants nearby.

Review collected in partnership with this hotel

Helpful?
Thank kitsujp
Bengaluru (Bangalore), India
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for two weeks. Hotel is well built and the breakfast was good. The gym is good. Staff is courteous. Good to see the ice machine concept on each floor. Would have liked to see a coffee vending machine as well. The room size was decent but bathroom was very very small. Hence feel the hotel is overpriced. Other services... More 

Review collected in partnership with this hotel

Helpful?
Thank Ajeesh87
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was a great experience staying in your hotel. The staff was friendly and helpful, great housekeeping service the room nicely presented,clean and well maintained. They have provided free WiFi connection good and reasonable connection speed, excellent WiFi.

Helpful?
1 Thank sintu S
Vadodara, India
1 review
5 of 5 stars Reviewed 1 week ago

It was an awesome stay at IBIS. Totally value for money. Delicious food, good tea, quick service, warm welcome, friendly staff, professional behaviour, world class facility, nice rooms, unique design of bathrooms and much more!!!

Review collected in partnership with this hotel

Helpful?
Thank manishsodani
Mizan-UddinIG, Director of Rooms at Ibis Gurgaon, responded to this review

Dear Manish, Thank you so much for your kind appreciation about hotel and the team. It is feedback such as yours that strives us further toward excellence. We look forward to welcoming you back for more amazing stays at ibis Gurgaon.\ Regards, Mizan Uddin Director of Rooms More 

Ghaziabad, India
1 review
4 of 5 stars Reviewed 1 week ago

Rooms and food was good with warm hospitality. I was satisfied with the same. will recommend my friends and colleagues to must try. Room is small but overall all smart and comfortable. Room service not very effective.

Review collected in partnership with this hotel

Helpful?
Thank pushpit2007
Mizan-UddinIG, Director of Rooms at Ibis Gurgaon, responded to this review

Dear Pushpit, Thank you for your feedback and I am elated to hear that you liked the hotel and services. We have taken careful note of your feedback on issues related to room service, I along with the team will immediately address and remedy the concerns highlighted by you. The team at ibis Gurgaon looks forward to welcoming you back... More 

Pune, India
1 review
3 of 5 stars Reviewed 1 week ago

Room should hv more working electricity sockets. Food qualitty is not as other IBIS properties. . the passages eap on the 6th floor were smelly, chemical spray. Overall i had expected Guegaon should hv been top class but Begaluru remains a better option

Review collected in partnership with this hotel

Helpful?
Thank ajit670
Mizan-UddinIG, Director of Rooms at Ibis Gurgaon, responded to this review

Dear Ajit, I have shared your feedback with Varun (Executive Chef), who is extremely driven to live up to your expectation in bringing ibis Gurgaon on top of your list. We would like to know more, so that we can improvise and further enhance our food quality. Varun is available on email varun.MB@accor.com alternatively you can connect with me on... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Best value for your money. Confortable bed, excellent breakfast, clean, attentative staff, good location for bussines travel in Gurgaon area, not for Delhi. Following IBIS policy, no any service besides the needed ones.

Helpful?
Thank Francisco Javie... M
Mizan-UddinIG, Director of Rooms at Ibis Gurgaon, responded to this review

Dear Francisco, It is indeed heartening to receive such warm feedback and I sincerely thank you for sharing your kind appreciation with us. Your feedback has been shared with the entire team and it will surely encourage the entire team to strive further towards excellence. I would like to thank you once again for sharing your valuable feedback with us... More 

Manipal, India
1 review
4 of 5 stars Reviewed 2 weeks ago

very cooperative front desk staff. Appreciate the cleanliness of the hotel except the exit way. Very good location.Well thought safety procedures. hygienic breakfast. may be providing a iron box will help for business trips

Review collected in partnership with this hotel

Helpful?
Thank Shivanandaw
NitinPathakGM, General Manager at Ibis Gurgaon, responded to this review

Dear Mr. Shivanandaw, Thank you for sharing your kind feedback with us and I sincerely regret for the inconvenience you faced during your stay with us. Our constant endeavour is to provide high quality of service to our valuable patrons and based on your feedback we introduced necessary trainings to ensure our all guests dealt with utmost care and warmth.... More 

Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Front office staff very unprofessional and unfriendly. No amenities in the room and when I asked for an extra soap the same front office staff was arguing that there is one soap already in the bathroom Restaurant staff was friendly and always ready to help bravo to the restaurant staff they make up for the rest of the departments Very... More 

Helpful?
Thank darshitjk
Mizan-UddinIG, Director of Rooms at Ibis Gurgaon, responded to this review

Dear Darshit, It is really unfortunate that you have encountered an incident like this, my sincerely apologies for the lapse in service. Being our valued member for the past many years, you would agree that the experience was certainly not reflective of our usual standards of service, and is an isolated incident. Further to your feedback, we have introduced strong... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A satellite city to New Delhi, Gurgaon is a fascinating and rapidly evolving destination. Centrally located in its business district alongside shops and transport is Ibis Gurgaon. The first of its kind in India, the hotel boasts 217 rooms, each with a contemporary fitout including flatscreen TV and free Internet access. Featuring an exotic restaurant with outdoor area, late night dining, modern gymnasium and two well equipped meeting rooms, Ibis Gurgaon is a truly great value accommodation. ... more   less 

Additional Information about Ibis Gurgaon

Address: Block -1 Sector -53 | Golf Course Rd, Gurgaon 122002, India
Location: India > Haryana > Gurgaon
Price Range: $49 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Gurgaon 3*
Number of rooms: 217
Reservation Options:
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Also Known As:
Accor Hotel Gurgaon
Hotel Style:
#19 Best Value Hotel in Gurgaon
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