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Grand Mercure Vadodara Surya Palace

Traveler (187)
Room & Suite (81)
Dining (27)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The iconic Surya Palace hotel is now a Grand Mercure, an ideal choice for travelers seeking upscale accommodation for business and leisure alike. The hotel is a mere 2-min drive from the Railway Station and 10-min drive from the airport. Popular city attractions like MS University, Sayaji Garden, Baroda Museum and Laxmi Vilas Palace are a 5-min drive away and the UNESCO World Heritage site of Champaner-Pavagarh is a 50-min drive away. Grand Mercure Vadodara Surya Palace strategically located at Sayajigunj, is well connected with major industrial zones in Halol, Savli, Makarpura, Jambusar, Karjan and Nandesari. Major shopping and entertainment hubs like Inorbit Mall, Central Mall, street shopping areas like Juna bazaar and Khanderao market within a close drive from the hotel. Well-known hospitals like Sterling, HCG Cancer Centre, Sunshine Global, Baroda Heart and others are within 15 mins driving distance from the hotel.
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Property amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Breakfast included
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Park View
HOTEL CLASS
841Reviews
244Photos
9Q+A
100Room tips
Traveler rating
  • 467
  • 273
  • 72
  • 13
  • 16
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Popular mentions
we had lunch at 1400hrs and realised the restaurant is running short of staff due functions in the hotel. our service was delayed and when we asked for tawa parathas at 1500hrs, we were told the dough is over and no more can be served. we were surprised. the food is good but
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Response from Pramod D, General Manager at Grand Mercure Vadodara Surya Palace
Responded 2 days ago
Dear Guest, It was a pleasure having you dine with us at Grand Mercure Vadodara Surya Palace on your recent visit to Vadodara. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. I do hope the rest of your visit with us was comfortable. Your feedback will ultimately help improve our dining procedures and effectiveness. My team and I will look forward to welcoming you back and assure you of the best services. Warm Regards, Pramod Dashora General Manager
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Arrangements were very good and the service provided by nilesh jethi, jitendra, birendra and kishore were extremely satisfying! I hope that this people give their best and accounts for a very good future! All the best! Keep doing good and even best and yes, i am one of the
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Response from Pramod D, General Manager at Grand Mercure Vadodara Surya Palace
Responded 2 days ago
Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager
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We had two events at the royal room and the ball room. The food was really good in terms of assortment and taste. We also booked rooms which were spacious and neatly kept. Service was excellent and we were given a spoc - Nilesh who was phenomenal. Great location and high on
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Response from Pramod D, General Manager at Grand Mercure Vadodara Surya Palace
Responded 2 days ago
Dear Guest, Thank you for your lovely review. I am glad that you enjoyed your stay with us. Feedback and insights from our guests encourage and help us in our continued pursuit of exceeding guest expectation and achieving excellence – we cannot thank you enough for taking the time to share your experience with us. Your recognition means the world to our people. It was a pleasure to have you stay with us - we look forward to welcoming you back at Grand Mercure Vadodara Surya Palace. Warm Regards, Pramod Dashora General Manager
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Absolutely no one there to serve you on the counter. Waited for 15mins. People walked pass saying., the guy will be here in a sec. However, people kept starring but no one opted to serve. Had to walk away later. Very disappointed.😥
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Response from Pramod D, General Manager at Grand Mercure Vadodara Surya Palace
Responded 2 days ago
Dear Guest, Thank you for taking the time to share your feedback regarding your most recent visit with us. We strive to make each of our guests' experience flawless and memorable and we are extremely sadden that the service shortfalls you encountered have understandably affected your impression of the hotel. Please rest assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I sincerely appreciate your comments and hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager
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Location - 5 minutes walk from Vadodara Railway station Staff - Could do better in terms of courtesy and hospitality Room - Basic. Ok for 1 night Breakfast - Decent spread but not excellent Wi-fi - Slow
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Response from Pramod D, General Manager at Grand Mercure Vadodara Surya Palace
Responded 2 days ago
Dear Guest, Thank you for taking the time to share your feedback regarding your most recent visit with us. We strive to make each of our guests' experience flawless and memorable and we are extremely sadden that the service shortfalls you encountered have understandably affected your impression of the hotel. Please rest assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I sincerely appreciate your comments and hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Pramod Dashora General Manager
Read more
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cozy bed
LCD TV on the wall
Photo provided by managementGrand Mercure Vadodara Surya Palace
Photo provided by managementGrand Mercure Vadodara Surya Palace
Photo provided by managementGrand Mercure Vadodara Surya Palace
Presidential Suite
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12345617
Hi Yes we do have HMC rooms and special packages for the same. Kindly contact on 7043166966 for further details. Look forward for your response. Thanks
0 votes
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do you have honeymoon rooms
I don't think so. Unless you specify what that means. If it's decorating the room with floral arrangements then maybe Yes.
0 votes
Hi Ria can you kindly provide your number , so i can ask someone from my banquets team to call you back. Or else you can contact Monaz on 9974085232 Thanks Bharat
0 votes
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Dont know as I was attending conference
0 votes
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12
"Higher floors are quieter because there are often weddings on the ground floor."
"Choose rooms on higher floors preferably from 4th floor."
"Good choice for dining. Not stayed at hotel hence not sure about rooms and stay."
"Hotel is closure to major destinations and railway station"
"Courtesy pickup & drop from Airport or railways station. The rooms are excellent in all respects. They are very well maintained."
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12345620
PRICE RANGE
$68 - $101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
surya palace hotel
FORMERLY KNOWN AS
Surya Palace Hotel
LOCATION
IndiaGujaratVadodara DistrictVadodara
NUMBER OF ROOMS
146
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