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The Grand Bhagwati

Hotel website
Magdalla Circle, Dumas Road, Surat, India
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1 room 1 adult
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The Grand Bhagwati
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271 Reviews from our TripAdvisor Community

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Surat, India
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Good place to have a break out of the busy office schedule. We were booked from the company. This place is i city in itself. Food is veg but verity is wide, great pool and the clus has all mordern facility. Bonus they have a theater inhouse spend my sunday watched 2 movies nice experience.

Helpful?
2 Thank Alok_singh1986
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! At the onset we thank you for patronizing our hotel! We are glad to know that you enjoyed during your stay with us. Assuring you such more happy grand memories during your upcoming visit! Best Regards, Mohammed Tabrez More 

Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is very good, best thing of the hotel I liked is that it has a theatre in the hotel itself . The staff was very supportive and well behaved Rooms were really good and had good interiors very near to airport so best for air travellers

Helpful?
1 Thank Amol2684
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Mr. Amol, Namaste! Thank you very much for patronizing our hotel during your recent visit to Surat. We are so glad to know that you enjoyed your stay! We look forward to welcoming you back and insist to explore the other facilities like club amenities - swimming pool, snooker, badminton, squash court, "Tantalize" salon, evening place "Crystal Lounge" Thank... More 

Santacruz, Maharashtra, India
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Strategically located near the airport. Excellent rooms and decor. However the hotel lacks enough staff to cater to the huge hotel premises and its rooms. Once you enter it looks like you have entered into a service apartment. Trust they can find robots to help the clients with luggage etal as the lobby (reception area) is not on the ground... More 

Helpful?
Thank Niche_desai
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! At the onset we sincerely apologize for the inconvenience caused during your stay. We request you to consider the glitch in wifi service as once in occurrence and not our usual standard. We remain thankful for patronizing our hotel and assure you that utmost care will be taken on your suggested improvements. Best Regards, Mohammed Tabrez More 

Mumbai (Bombay), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Good hotel, i like to stay here. away from city but ok for business in Hazira. They have good food, nice service, clean rooms, good facilties. They check luggage each time, even if we stay for 2-3 days which is embarrassing.. They charge same as Taj which is bit unconvincing, ideally they shall charge 15-20% less as they are out... More 

Review collected in partnership with this hotel

Helpful?
1 Thank k_godse
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Mr. Godse, Namaste! Thank you very much for taking a time out to review us on tripadvisor. We further thank you for patronizing and appreciating our services. We humbly request your cooperation for luggage screening, as it is essential practice on safety check. We will be glad to offer a customized room tariff proposal suitable to your requirement for... More 

Surat, India
1 review
2 of 5 stars Reviewed 1 week ago

We were not informed about the complimentary fruit basket which is available only on request. What is the point of complimentary. Bath tub was broken. Bath kit products were of poor quality. Time taken for check in was too much.

Review collected in partnership with this hotel

Helpful?
Thank hardikmodha
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The facility is fairly new and seems to be very well maintained. The rooms are fitted with state of the art fixtures and funishings. The down side is that the food is pure vegetarian. The staff also could do with little mor training and orientation in customer service.

Helpful?
Thank Jayapradeep
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! We take this opportunity to thank you for patronizing us during your visit to Surat. We are glad to receive your appreciation about facilities at our hotel. We further thank you for your valuable suggestion, rest assured that you will see positive changes during your upcoming visit. Looking forward to welcoming you again! Best Regards, Mohammed Tabrez More 

Mumbai (Bombay), India
Level Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

first and foremost, without liquor (dry state !), pure veg food and terrible service, there is no reason why the hotel can claim to be 5 star. rooms and bathroom are very beautiful. the good things end there. located next to airport (with no flights !!), it's some 14 km / 45 min from the railway station (too far) and... More 

Helpful?
Thank AvidJetter
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you for writing us the review. We would like to describe the fact that Gujarat is dry state under Government ruling. The screening of baggage at the hotel entry point is being done due to safety measure, hope you will appreciate the concern. A display board mentioning floor wise facilities is placed at ground lobby only... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very good hotel. Rooms and the other areas of the hotel were extremely neat and very well maintained. All the staff were friendly and helpful. Had dinner at the Ziba restaurant and the food was absolutely delicious. The chef and the staff at this restaurant were totally friendly and efficient. The buffet breakfast could have a bit more variety.

Helpful?
Thank Jothi M
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! We are glad to to receive your feedback. Thank you very much for appreciating our services and food. Your feedback will keep inspiring all of us at TGB in our vision to create grand memories for our patrons. We are sure you will like to explore further delicacies at our other restaurants - Mr & Mrs Somani... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

This is a very good hotel just near the Airport and Hazira Highway. Very good clean and comfortable rooms . Nice food at Cafe Piano and Mr And Mrs Somani. Club is also accompanied with the room service . Gym with all facilities.

Helpful?
Thank Scorpion111180
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you very much for patronizing our hotel during your recent visit to Surat. We further thank you for sparing a time and writing us an appreciating review! Your appreciation is biggest rewards that keep inspiring us to do our best. Do explore our other facilities, in-house movie theater "Popcorn", beauty salon "Tantalize", evening place "Crystal Lounge"... More 

Surat, India
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Washroom smelling, no arrangements as I ask and for that arrangements I paid 3000 before 1 week, everything is worst. Nothing like 5 star hotel . Reception guys behave rudely. Wifi worst. The breakfast buffet is huge, but I do not recommend eating here. The water from the shower and basin had a pungent smell which smelled like sewage, according... More 

Helpful?
Thank Irshadahm
TGBSurat, Sales Manager at The Grand Bhagwati, responded to this review

Dear Guest, Namaste! Thank you for your feedback. We regret to note that your stay did not went well. We would like to refer your stay so we can rectify issues mentioned by you. Kindly email me your stay details at salesmgrsurat@tgbhotels.com Best Regards, Mohammed Tabrez More 

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