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Hotel Ginger Surat

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Hotel Ginger Surat
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225 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Greater Noida, India
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is in best location. Nearby malls and places to roam. Breakfast buffet is superb. You will get fresh juices also. Rooms are good. Staff behavior is good. Gym is also ok. But wi fi is an issue. Not a good connectivity.

Helpful?
Thank pramodchauhan
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Overall good service.special mention to Amit , talha and mittali at reception. They were very polite and hospitable. They had a pleasant demeanour too. Restaurant staff were good in their service. Housekeeping too was good in parts. However the quilt was torn and not changed for 6 days. Overall good service

Helpful?
Thank Sidharth N
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have done a patient awareness camp here at Ginger on 24th of July. I'm glad to share that everything went so smoothly and we had got a really nice assistance from staff of Ginger. I specifically want to Quote the name of Mr Amit Singh here who was always there to support us. He was kind enough to respond... More 

Helpful?
Thank Pratik G
Mumbai (Bombay), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel is costly with respect to Surat, food is good but costly, complementary buffet breakfast is bakwas hardly any choice, hotel is very far from railway station, no food options near hotel, choose room which has river view

Helpful?
Thank Archu210980
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you. We would also like to arrange a perfect stay for you in the future. We hope... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Like I have stated before....this is my home away from home. Absolutely delightful staff. Amit at the reception a ROCK STAR. Very helpful nd always goes out of the way.Must say treats every 1 in a fabulous manner. Shweta in reservation and reception very prompt very apt and very particular and precise.mithali a wonderful person.very very hardworking ,always is assisting... More 

Helpful?
Thank Samar2619
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you for your feedback further to your recent stay with us. I am pleased to know that you enjoyed your stay, especially the service provided by the hotel team. Thank you for your recognition of their efforts and it does inspire us to keep raising our levels of service through innovation and understanding our guests even more.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I regularly come to this hotel just because they have good clean rooms and staff is very nice . there is CCD also inside the hotel.I would say this hotel is best hotel among all the hotels in its category in Surat.A big thanks to to Tata group.

Helpful?
Thank Purvesh D
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

All items including juice are very much diluted with water and hand wash is pretty much distance from the eating place.coming to facilities they were not even providing bath soap , paste and brush for which we need to...

Helpful?
Thank Mayur k
Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

i m going to hotel ginger in surat with ny all family member and my fridns group.enjoymwnt of birthday of sister and party offer to all friends and family members .this hotel ginger is very nice and enjoyment hotwl in surat.i wish in future i have one time going to this hotel again in my life.

Helpful?
Thank MoinAaref
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, Thank you so much for sharing your feedback. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank... More 

Level Contributor
5 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

Below par facilities for a 3 star hotel, and worst breakfast menu where only very few items to choose from . All items including juice are very much diluted with water and hand wash is pretty much distance from the eating place.coming to facilities they were not even providing bath soap , paste and brush for which we need to... More 

Helpful?
Thank Vijay C
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We regret the inconvenience caused to you. We deeply regret that your stay at the Ginger Hotels did not match your expectations. Your feedback has been passed on to the concerned teams, seeking to address and resolve the faults identified by you. We would also like to arrange a perfect stay for you in the future. We hope... More 

Travelers are raving about these Surat hotels

Ahmedabad, India
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The property is conveniently designed to take care of business travelers. There are almost all amenities that a person on the go looks for. The ironing facility in guest lounge on every floor is a handy amenity. The rooms are designed to cater to normal requirements of a business traveler. I have given 4 because of the room service. Despite... More 

Helpful?
Thank VivekNagar
Ginger H, Manager at Hotel Ginger Surat, responded to this review

Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotel I have noted your feedback with extreme concern on your experience at recent stay. I assure that corrective measures will be initiated in the respective department. Please accept our sincere apologies and look forward to welcome you to Ginger Hotels in the near future... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities

Additional Information about Hotel Ginger Surat

Address: Off Dumus Road, Near Iskon Mall, | Near Iskon Mall, Surat 395007, India
Location: India > Gujarat > Surat
Price Range: $45 - $61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ginger Surat 3*
Number of rooms: 98
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