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Lords Plaza - Surat

Delhi Gate, Ring Road,, Surat 395003, India
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317 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

i m going to hotel lords plaza in surat with my all family member and my fridns group.enjoymwnt of birthday of sister and party offer to all friends and family members .this hotel lords plaza is very nice and enjoyment hotwl in surat.i wish in future i have one time going to this hotel again in my life.

Helpful?
Thank MoinAaref
Pune, India
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is one of the few Hotels you find in every major town and which stood the test of time. Those who are regular in such Hotels will vouch for the services and comfort offered there. Surat being one of the major business towns in Gujarat, it was bound to have such Hotels. It claims to be centrally located, near... More 

Helpful?
Thank VikashBansal
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Greetings of the day! I appreciate your taking out time to share your valuable comments on TripAdvisor. Your valuable feedback about the service standards has been shared with the teams to which measures have been taken in he best interest of our valued patrons. I apologize for the inconvenience caused to you during your visit. Please accept our... More 

Level Contributor
84 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Hotel Lords is located next to the railway lines with loads of trains. All blowing their horns before entering the nearby station. Only one hour of free but very slow WiFi. Very soft and well used mattresses. At the end my tablet got "lost" :-(( Never again.

Helpful?
Thank World2Visit

Travelers are raving about these Surat hotels

New Delhi, India
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Except for few hiccups (like- the driver who came to airport didn't have names nor any Idea how many passengers he had to receive, in spite of prior booking even the receptionist had wrong information about number of days of stay) still I would consider it a good hotel. Morning breakfast and night buffet spread and preparation was good. Service... More 

Helpful?
Thank RT_VascoDeGama
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar !!! I appreciate your taking out time to share your valuable comments and assure you that your feedback will be used effectively to further enhance the Lords experience. Please accept my sincere apologies for the inconvenience. Your positive comments are a source of motivation for the team. We value your patronage and look forward to welcoming you... More 

Surat, India
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

The Lords Plaza Hotel was perfect accommodation for a stay in Surat. The Hotel was extremely spacious and clean. It was only 5-10 min walk to the nearest Railway Station which took us straight to the centre of Surat. The kitchen was well equipped and the staff were friendly.

Helpful?
Thank jainishsavani
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Guest, It was indeed a great pleasure for all of us to have you stay at Lords Plaza, Surat during your recent visit. It has always been our endeavor to offer our guests efficient services with personal care and attention, please be assure that we have made a note of your experience and has our immediate attention. Thank you... More 

Bhiwandi, India
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is a hotel struggling to keep up standards. The staff is young and still need a lot of polish.The food is good and the buffet is recommended as VFM.The WIFI is.The Rs 600 per day (YES RS 600 PER DAY) The breakfast is average and the housekeeping not too bad but for stained bathtubs.All in all if you are... More 

Helpful?
Thank Srini1210
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Greetings from Lords Plaza, Surat !!! Thank you for taking the time to tell us why our service did not meet your expectations. We value your relationship and would like to address your concerns as quickly as possible. I understand your concerns and I sincerely assure you that same has been discussed with concern team members who were... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 15, 2016

It's ok to stay in Lords Surat... Food is also ok...swimming pool is good... Staff is help helpful... And The city is also average And not much good as other cities of Gujarat. If Possible than once visit the same. Terrace restaurant is good for the food and other services...

Helpful?
Thank _punit_1010
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar!!!! Thank you so much for your feedback received by us further to your stay at Lords Plaza, Surat. I have shared your positive sentiments with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance at... More 

Ahmedabad, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 11, 2016

I stayed at this for five days and overall it was good stay. Food is ok.. Breakfast is good. Rooms are well maintained , Hotel staff service is really poor . Hotel staff sometimes also responds in rude way. But overall this hotel is located at the heart of the city and so its feasible to stay here if you... More 

Helpful?
Thank Rohit1089
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Greetings from Lords Plaza, Surat !!! Please accept my sincere thanks for Visiting Lords Plaza, Surat and taking out time to write a review for us on TripAdvisor. It is our constant endeavor to ensure that our guest have a pleasant stay and I indeed apologize for the inconvenience caused to you. We take your feedback as an... More 

New Delhi, India
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 7, 2016

I stayed at Lords Plaza for 2 nights and would like to compliment them for good service, housekeeping was always helpful & prompt.The b'fast was part of the room price and was better than I expected. The rooms were clean and of a decent size. Location is also good. Will stay there again.

Helpful?
Thank rajumehta
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Valued Guest, We are delighted to note that you enjoyed your stay at Lords Plaza, Surat. We thank you for your kind words of appreciation about our rooms and services. The team takes great pride in the service they provide and we believe, it is the small details, which make the big difference and drive us towards perfection. Look... More 

Ahmedabad, India
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 31, 2016

Conveniently located near railway station. Nice hotel except the food. Good experience to be on roof-top restaurant. You might find toiletries not enough. Staff needs more enthusiasm and energetic appearance.

Helpful?
Thank vyasch
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Greetings From Lords Plaza, Surat !!! At the onset I would like to thank you for choosing to stay at Lords Plaza, Surat during your recent visit. We thank you for taking out time to review our Hotel on the TripAdvisor. We consistently strive to provide authentic hospitality to each and every guests. We acknowledge your feedback. Having... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Lords Plaza Surat is a property of 133 elegantly furnished rooms equipped with "Wifi" situated in the heart of the city i.E. 10 Kms from the Airport and half km away from the Railway station. Besides the rooms the we have Banqueting facilities, In Room Dining, "The Lime Tree" roof top grill restaurant offers Buffet Dinner along with a variety of Grilled food & Kebabs and yet is very economically priced & "Blue Coriander" at Lobby level city's most popular multi-cuisine family restaurant serving a variety of Indian & Chinese delicacies. In addition to the above, the hotel offers Business Centre Services, "Fitness Center, Jacuzzi, Steam, Sauna Bath, Swimming Pool & "Aleenta" the complete Spa. ... more   less 

Additional Information about Lords Plaza - Surat

Address: Delhi Gate, Ring Road,, Surat 395003, India
Location: India > Gujarat > Surat
Price Range: $62 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lords Plaza - Surat 3.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Lords Plaza - Surat Hotel Surat
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