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The Gateway Hotel Athwa Lines Surat

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#1 of 32 Hotels in Surat
Certificate of Excellence
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The Gateway Hotel Athwa Lines Surat
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633 Reviews from our TripAdvisor Community

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Showing 609: English reviews
Bengaluru (Bangalore), India
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Surat was our last hop after a week long travel. The Taj Gateway hotel was the perfect place for us to stay. Nothing can beat their service. The check in was quick and effortless. The rooms were perfect. The bed was the most comfortable I have experienced in any hotel lately. The breakfast and the dinner menu was perfect. It... More 

Helpful?
Thank Samir D
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality, food and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests... More 

Surat, India
1 review
5 of 5 stars Reviewed 3 days ago NEW

All staff was very friendly and co-operative with all our needs. Nice view of river and pool from room, SPA section was pretty good. Flow cafe was excellent food, if i again visit Surat defiantly go in this hotel for stay.

Review collected in partnership with this hotel

Helpful?
Thank Subhash B S
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality, food and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests... More 

Little Chalfont, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the hotel where I found the staff very supportive, co-operative and helpful. The rooms were very clean with all the facilities. Variety of food during Breakfast, lunch and dinner was large with high quality of food I highly recommend those visiting Surat to stay at this Hotel

Review collected in partnership with this hotel

Helpful?
Thank A G K
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality' food and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests... More 

Mumbai, India
1 review
5 of 5 stars Reviewed 1 week ago

I have been to many hotels in the past. My stay at this hotel has been great and memorable. The courteous staff, cleanliness, delightful ambience and delicious food. I am quite impressed. I would love to recommend to friends and family members. I never imagined such a beautiful hotel exists in a city like Surat. It has surpassed my expectations... More 

Review collected in partnership with this hotel

Helpful?
Thank Sanjay G
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality, food and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests... More 

Nussbaumen, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great Hotel, Peaceful Location. Very clean, Breakfast was good, lot of Options, For Business travellers a good Hotel. River view was good. Looking Forward to stay again. Considering the City Level, may be the Prices can be adjusted accordingly.

Review collected in partnership with this hotel

Helpful?
Thank amits420
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests have... More 

navi mumbai
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

because i was in a stressful business trip but after coming back to hotel everyday from work felt relaxed as staff right from security check personnels, reception, everybody , everybody... in the hotel were so cheerful and professional that i really loved my stay. Sorry don't remember everybody's name but pooja sharma, vicky (with whom i've interacted more) and everybody... More 

Helpful?
Thank royNaviMumbai
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team especially to Pooja and Vicky for whom it has been a tremendous source of inspiration. It is our earnest endeavor to... More 

Mumbai, India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent stay felt rejuvinated after a long day at work. The welcome was really great at the reception. The staff was also very cordial & concerned. Overall an absolutely great experience as always. Some things just don't change! Keep it up !

Review collected in partnership with this hotel

Helpful?
Thank Deepak M
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests have... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The service they offered are of top class in surat it is at Number 1 and the location of the Hotel is also very good it is worth to go there at least one time the quality of the food was also superb so please visit it.

Helpful?
Thank Rahulbaid1996
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. It is our earnest endeavor to ensure that our guests have... More 

Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's the first 5* hotel in Surat but now it's Loosing it's charm. . I guess new things are to be brought in. It has a 24 hrs café which is great but you may find it full of people even during late nights and service is quite poor not of quality it represents. Food is good here. Also the... More 

Helpful?
Thank Mufaddal V
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We regret to note that your over-all stay with the hotel was not as you expected. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our discerning guests to help us achieve the highest levels of services... More 

Pune, India
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in this property for 4 days during a recent business trip to Surat. Rooms are spacious with good wifi connectivity. Buffet breakfast has decent options however more on South Indian and Gujarati cuisine. They should try to add more on North Indian and Continental side. If you are travelling outside Gujarat and keen on liquor then shop is located... More 

Helpful?
Thank Pankaj M
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review

Dear Guest, Greetings from The Gateway Hotel, Surat! We are delighted to know that overall you enjoyed our hospitality and overall services. Thank you so much for your valuable feedback. I have conveyed your compliments to the hotel team for whom it has been a tremendous source of inspiration. Also we have taken note of your feedback. It is our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Gateway Hotel Athwa Lines Surat

Address: Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
Location: India > Gujarat > Surat
Price Range: $88 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Gateway Hotel Athwa Lines Surat 4.5*
Number of rooms: 206
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