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Novotel Goa Resort & Spa

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Pinto Waddo, off Candolim Road, Candolim, Bardez 403515 India
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$99
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Free cancellation until 03/13/22
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Traveler (1482)
Room & Suite (160)
Dining (150)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Goa Resort & Spa
Updated 08/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 139 hotels in Candolim
Location
Cleanliness
Service
Value
Travelers' Choice
Nestled amidst the serene countryside of lush paddy plantations, relaxation reigns at AccorHotels first Novotel Resort in Goa. A place blessed by nature, This breathtaking property just off North Goa's bustling nightlife and beaches is designed as a magical hideaway where time stands still as families and couples bond together, kids make new friends and have great fun. The Candolim Beach a few minutes away. Whether relishing an intimate couple's hideaway or a retreat for the entire family, the 121 rooms and suites at this resort is designed with the entire family in mind. Food and beverage outlets serving global cuisine with a local touch, our signature breakfast experience, a sports corner with badminton/ basketball ring, a gym, a fun pool area with great music & a Jacuzzi, our easy lobby with fun technology. As part of the family & Novotel program, the supervised kids activity corner (one of the largest in North Goa) is an ideal space for kids to enhance their innate talents via fun, educational programs as well as games, movie afternoons etc. Guests can take advantage of the unique Balinese-style design Warren Tricomi Spa which offers endless treatments with 10 treatment rooms & Goa's only Turkish hammam bath. But if you'd rather enjoy your tipple by the poolside, or take to the Sunken bar, attached pool bar for a refreshing drink. There are captivating activities by the vitality pool with private cabanas. Pleasure is a daily mantra here. So whether it's a shopaholic, a gastronome, a spa junkie and a nature lover - the resorts location and features covers all they want.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Entertainment staff
Kids stay free
Secured parking
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Swimup bar
Poolside bar
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Quiet
Languages Spoken
English, Hindi
2402Reviews128Q+A100Room tips
Traveler rating
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Popular mentions
Jujeen D wrote a review Jan 19
1 contribution
The stay was good we enjoyed alot want to thank the reception staff very friendly and made our stay very comfortable thank you so much for your efforts hope to visit you again All the best keep up the good service
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
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Response from Ranju Singh , General Manager at Novotel Goa Resort & Spa
Responded 2 days ago
Dear Juneed, Thank you for taking the time to share this this raving feedback with us. I am delighted to hear that you had an overall pleasant stay and enjoyed our excellent service. Looking forward to welcoming you once again to our beautiful resort, for yet another memorable stay!
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Pallavi wrote a review Jan 4
12 contributions2 helpful votes
Its a beautful resort..very close to Candolim beach...the hotel itself has lots of trees inside the grounds...it has a large banyan tree with its roots overhanging the pool...which give it a beautiful look..the breakfast spread was good with excellent choices in veg and non veg food. Also i would like to personally thank the staff of dining area Mr Tezaab and Ms Sumoula and Ms Sukanya for making the dining experience wonderful....the resort has kid playroom and spa as well...if u are concerned due to corona the resort itself gives a wonderful experience and the hospitality of the staff will make ur stay memorable...
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Date of stay: January 2022Trip type: Traveled with family
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Response from Ranju Singh , General Manager at Novotel Goa Resort & Spa
Responded 2 weeks ago
Dear Pallavi, Our sincere gratitude for taking the time out and penning your experience with us. We are pleased that you were able to enjoy the resort and its facilities to its best. Tezaab, Sumoula and Sukanya most appreciative of the special mention of their names and the service they have rendered. We would like to thank you for choosing to stay with us and do look forward to welcoming you once again to our beautiful resort for more cherished memories.
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Prashant Yadav wrote a review Dec 2021
India81 contributions13 helpful votes
Excellent hotel with all spaces whether in open or indoors created with superb balinese insight. Caters for all requirement of a family holiday. Courteous staff who are very willing to fullfill all your needs. Great buffet breakfast. Excellent and comfortable stay
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Date of stay: December 2021Trip type: Traveled with family
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Response from Ranju Singh , General Manager at Novotel Goa Resort & Spa
Responded 2 weeks ago
Dear guest, Thank you very much for your candid review of your recent stay at our hotel. We are pleased to know that loved the overall aesthetics, courteous colleagues and the buffet making your stay an enjoyable one. The team in their spirit to serve look forward to welcoming you yet again.
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Biswarup Pal wrote a review Dec 2021
Pune10 contributions1 helpful vote
Went for an à la carte dinner with family in the 'Food Exchange' restaurant of Novotel Goa. Got to say that their personalised service, care, hygiene, attention to detail was right on point. Food was delicious, served quickly and was even topped with a complimentary dessert - a sweet gesture from the staff. Very pleased with the experience and we're particularly thankful to Sukanyya and Rahul for everything they did to make our dineout really special. You're both wonderful...
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Date of stay: December 2021
Service
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Response from Ranju Singh , General Manager at Novotel Goa Resort & Spa
Responded 2 weeks ago
Dear Biswarup, Thank you for taking the time to share your feedback. Your compliments about the food and personalized service delight me and it gives me great pleasure to share it with the team. Sukanya and Rahul in their spirit to serve are delighted to learn of the positive impact they have had on you and look forward to welcoming you back.
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harika_chappa wrote a review Dec 2021
Gurgaon, Haryana, India2 contributions
Stayed at Novotel Goa - Resort & Spa, Candolim and was expecting a great experience but it turned out to be a night mare with our holiday not going as planned. Very poor management overall and no responsiveness. They have no online payment portal or a whatsapp business account for queries, they themselves are not clear on the process. Even if you overlook this, the prices are very steep for the experience they provide and they don't seem to give a damn about what customers are feeling. Don't see it as a fault of the staff but overall management sucks big time. The rooms are very crammed , the view is not so great, only positive is the pool but then if you are in Goa would you rather spend time in pool or a beach shack, so not worth it.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Ranju Singh , General Manager at Novotel Goa Resort & Spa
Responded 2 weeks ago
Dear Sir, We at the Novotel Goa Resort & Spa, consistently strive to achieve high standards of service and regret we failed to meet your expectations on this particular occasion. None of our properties in India have a payment gateway however, we do have a lot of other acceptable online payment methods that are available to guests. While room rates are dynamic and are based on supply and demand similar to the airline industry. We hope that you will give us another opportunity to serve you again that will allow us to restore your faith in the quality of our service that we pride ourselves on delivering.
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PRICE RANGE
$98 - $277 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Mercure Goa Shrem Resort
LOCATION
IndiaGoaNorth Goa DistrictBardezCandolim
NUMBER OF ROOMS
121
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Frequently Asked Questions about Novotel Goa Resort & Spa
Which popular attractions are close to Novotel Goa Resort & Spa?
Nearby attractions include Lhasa Art (0.2 miles), Indian Arts Exposition (0.3 miles), and Jewels and Gems (0.2 miles).
What are some of the property amenities at Novotel Goa Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Novotel Goa Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Goa Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Novotel Goa Resort & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Novotel Goa Resort & Spa?
Conveniently located restaurants include Angaara, The Mango Grove, and Bending Bamboo.
Are there opportunities to exercise at Novotel Goa Resort & Spa?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Novotel Goa Resort & Spa have an airport shuttle?
Yes, Novotel Goa Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Novotel Goa Resort & Spa have airport transportation?
Yes, Novotel Goa Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Goa Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Goa Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.