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Magnuson Hotel and Suites Alamogordo

Certificate of Excellence
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1021 S. White Sands Blvd., Alamogordo, NM 88310 (Formerly Desert Aire Hotel)
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1 room 1 adult
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Magnuson Hotel and Suites Alamogordo
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234 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 2 weeks ago

The location was ok. The staff was extremely rude and unhelpful. The room we stayed in had barely been cleaned- sheets were clearly unwashed and the room just gave a really dirty feeling to it. We requested a room change or a fresh change of sheets and both were denied. (I'm positive they still had extra rooms of the same... More 

Helpful?
Thank Joyce N
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Well, I must say very honestly that at the start, I was unsure how comfortable I might be while residing at this particular motel. It is an older property, a motel of sixty plus years in age. I couldn't be happier that I gave this place a chance to impress, because impress it certainly has. My room had quite obviously... More 

Helpful?
Thank Timothy M
Vancouver, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel room e.g, carpet, bath and towels etc., were tired looking. Picture is kinda not what you get. Wifi did not work on any device in the two rooms. Breakfast okay. Staff okay but kept saying it must be the device not their wifi but not really rude or helpful

Helpful?
Thank EireVan
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thanks for getting on Trip Advisor and leaving your valued feedback regarding your stay. We take all responses very seriously and act on them accordingly. We are continuously updating and remodeling specific areas of the hotel and will continue to do so throughout the year, all while maintaining a competitive room cost for our guests. We feel we are the... More 

New Mexico
Level Contributor
142 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed January 2, 2016

very nice hotel, very good location, nice clean rooms, nice staff, many good resturaunts very close, very good breakfast, good price if your going to be in the Alamogordo New Mexico area and your looking for a nice hotel then Magnuson Hotel and Suites is the place to stay !

Helpful?
Thank TheHitManMine
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for taking time to give us your valuable feedback on Trip Advisor! We sincerely appreciate the nice comments you left regarding your stay here and I will pass on the motivating comments on to our staff. Most importantly, we're glad you had a wonderful stay. Please give us a call on your next visit to Alamogordo and please... More 

Boston, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 30, 2015

The check in is at 4:00 p.m and arrived an hourly early and the lady refused an early check in, although the room is ready for check in. Made me waited for 1 hr. I'm Just mentioning, not complaining about it as the hotel is strictly following their 4:00 p.m check in policy. The wifi internet speed is damn slow.... More 

Helpful?
Thank AKA87_13
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Due to technical difficulties we were unable to access our Trip Advisor page for a short period and want to apologize for the delayed response back to you. And of course, please accept our sincere apologies for the experience you had on your recent visit. The 4:00 PM check-in time is in place to ensure that all of the 90+... More 

Eugene, Oregon
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 10, 2015

Tile floors, easy to clean, but stay cold no matter. Bathroom is at the back of the unit and no matter how high you have the heater set up front, the heat never gets there. And there is no heat source or fan in bathroom. Just a weak light that in my case flickered. No soap and when I asked... More 

Helpful?
Thank cptrph
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Our sincere appreciation for taking the time out to let us know how your stay went. However, I have to admit that it was very disappointing to see that you had a less than desirable stay! We try to make sure that each and every guest has a great stay, and obviously we failed you on your recent visit. In... More 

Bisbee, Arizona
1 review
5 of 5 stars Reviewed December 9, 2015

Found this cozy mid town hotel on Map Quest while looking for dog friendly places to stay for one night in Alamogordo. The room was clean and comfortable with easy access to wi-fi.Full breakfast and friendly helpful ( John and Rebecca) front desk check in/out.

Helpful?
Thank Headwest717
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you so much for leaving your valuable feedback on Trip Advisor! We know that while you are traveling you probably have much better things to do. Again - sincere appreciation for taking the time out. Your comments will be passed on to Rebecca and John as well as the entire staff here. We take great pride in the facility... More 

Frankfurt, Germany
Level Contributor
140 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
5 of 5 stars Reviewed November 11, 2015

While this is an older motel/hotel, it is perfect in every way. The bed was comfortable, everything perfectly clean, microwave and fridge working and clean, great hairdryer, lots of good hot water. Our room had nicely textured walls and was painted in nice colors. I loved the way every corner of the hotel, outdoors and indoors, has new carpet, new... More 

Helpful?
Thank Cookie064
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Sincere appreciation for getting on Trip Advisor and giving your valuable feedback. We certainly are not the "new kids on the block", but we do everything possible to make your stay a comfortable one. Glad to hear that you had a great stay. Thank you again and please make sure to tell your friends to come stay with us if... More 

1 review
5 of 5 stars Reviewed November 1, 2015 via mobile

We didn't intend to stop in Alamogordo, but we had a blow out and couldn't have it fixed until the next morning. We stayed at Magnuson Hotel & Suites, and I so enjoyed it! Very nice and clean, and the staff is AMAZING. They were all so friendly and helpful. It was so nice that we've decided we may break... More 

Helpful?
Thank Shelby H
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

It was nice to hear that you had a great stay! We sincerely appreciate the time you took out of your trip to let us know how we are doing. I actually remember checking you in and it is a relief to know that you guys were able to get your tire fixed and made it to your destination. Thank... More 

Crested Butte, Colorado, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 25, 2015

Couldn't be more pleased with the way I was treated here. The staff is great. John at the front desk shipped something out for me, which was a pain for him. Thank you again! I'll recommend this place over and over again. Great rates, clean rooms, excellent customer service.

Helpful?
Thank Andrew L
desertaireinc, Guest Relations Manager at Magnuson Hotel and Suites Alamogordo, responded to this review

Thank you for the kind words, as well as the time you took out of your day to get on Trip Advisor and give your valued feedback. I will make sure that the staff and John reads your response also. Thank you again, your business is valuable to us. Please give us a call next time you come into Alamogordo! More 

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