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Holiday Inn Express Hotel and Suites

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Holiday Inn Express Hotel and Suites
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145 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Houston, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a typical chain hotel in Alamogordo, this one is a fine choice. The room was a good size and seemed pretty clean although not brand new. The breakfast is probably the best "free" hotel breakfast buffet I have ever had. Kudos to the lady running it.

Helpful?
Thank Stevo939
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Stevo, Thanks for your positive review. We appreciate your business. We are newly renovated this year. Our express start breakfast is great and thanks for those comments about our staff member we will pass that along. At your service, Arpan Bhakta Corporate Manager More 

Tremont, Illinois
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is just completing a renovation. We rented three rooms for four days and never really had any issues. Typical HIX experience. They even gave use sleds and wax to use out at White Sands. We arrived a bit early and our rooms were not quite ready. We unloaded our suburban and the staff stored our stuff in a... More 

Helpful?
Thank Jim M
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Jim, Thank you for your wonderful comments. We are happy your family came back and experienced our newly renovated rooms. We do have sleds available to borrow at the front desk. We are close to a few restaurants and they are in walking distance. Thanks again for the comments about our hotel, rooms, and friendly helpful staff. At your... More 

Omaha, Nebraska
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

It looked as though the hotel had recently done renovations and upgrades (I think they might've still been in the process of said upgrades). The overall effect was very classy and chic. Whenever we passed by an employee, they were very kind and always asked how we were doing and if there was anything they could help us with. I... More 

Helpful?
Thank BrandiHournbuckle
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Brandi, Thanks the great comments. We strive to provide superior hospitality and we appreciate when guest's take the time to let us know. We are 99% complete with our renovations and we welcome you back. Thanks for the business. At your service, Arpan Bhakta Corporate Manager More 

Corsicana, Texas
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

We have been staying at holiday inn hotels in different cities for three days now. It seems that the rooms are larger each day. This room is nice & obviously new or newly renovated. HOWEVER... The elevator is filthy, the pool has ants, and the breakfast staff is very rude. In the pool, there were no pool towels. The front... More 

Helpful?
Thank Jennifer G
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Jennifer, We thank you for sharing your experience while staying at our hotel. We truly regret to hear that your stay was not as pleasant as we would have hoped. We strive to accommodate all of our guests and their needs and we are disappointed to know that we did not meet your expectations with regard to your experience... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2016 via mobile

The hotel is very comfortable and quiet. The staff was very friendly from check in to check out. It is located near restaurants, shopping & the main road in and out of the Alamogordo business district.

Helpful?
Thank Karina P
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Karina, We are glad you had a great stay! Come stay with us again. Arpan Bhakta Corporate Manager More 

San Jose, California
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 12, 2016 via mobile

We stayed at the Holiday Inn Express in Alamogordo when we were traveling between Carlsbad Caverns and White Sands National Monument. The Holiday Inn was modern to the point of being industrial. It is clearly a business hotel more than a family hotel. Still, we did have fun in the indoor pool and the room easily fit us and our... More 

Helpful?
Thank Jennifer B
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Jennifer, Thank you for your feedback. We are a modern hotel and family oriented. Our rooms are lacking art work which will be installed soon. Our renovations are completed with the exception of a few small items. Our beds are brand new and we will be adding a mattress topper to make it more comfortable. Hopefully you can stay... More 

2 reviews
5 of 5 stars Reviewed June 30, 2016 via mobile

We always love Holiday Inn Express. This location is wonderful! We were offered tips on tourist attractions, directions, and sleds for the white sands without asking. Breakfast was great! Staff was friendly. Room was very clean. Beds were comfortable.

Helpful?
Thank classfashi
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your great comments about the room, staff and our delicious Express Start breakfast. We do lend sleds for White Sands National Monument. We appreciate your business. Arpan Bhakta Corporate Manager More 

SE, AZ
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 26, 2016

Very clean and quiet hotel. The remodel is almost finished and they keep the work quiet and areas clean. Staff is outstanding and breakfast is delicious. Indoor pool is welcome in the desert sun, no need to use sunblock.

Helpful?
Thank ind_sub
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your review. Our renovation in all public areas is complete with just a few fine tuning adjustments remaining. Thanks for your business and comments about our wonderful staff. Thanks Arpan Bhakta Corporate Manager More 

San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 13, 2016

This hotel is currently under construction. It was nice and clean. The beds were comfortable and the breakfast is always good at Holiday Inn Express Hotel. Quite expensive though. The double queen room was expensive and it would have been nice to know that the hotel was currently being remodeled. The New York Times was available, but it was 1... More 

Helpful?
Thank simplewords18
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your comments we appreciate your feedback. We will make sure TV's are working better and currently our renovation in the main area is complete. Please visit us again soon. Thanks Arpan Bhakta Corporate Manager More 

Lawrence, Kansas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2016

There are bad hotels, and then there are hotels that are literal disasters. When we booked this hotel weeks before, we assumed everything was fine. We had no reason to suspect that when we arrived that we would find a hotel under construction. And I don't just mean a little paint and remodeling. I'm talking about a full-on reconstruction of... More 

Helpful?
Thank KWohler
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear KWohler, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience with the hotel conditions and staff service were not as pleasant as it should have been. This is not... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites of Alamogordo, NM, a completely nonsmoking facility. We are located at the south end of town only minutes away from Holloman Air Force Base, New Mexico State University at Alamogordo, and The New Mexico Museum of Space History. Here in the Tularosa Basin you can find one of the world greatest natural wonders, the white sands of New Mexico. Located 13 miles from the hotel, White Sands National Monument is a spectacular 275 square mile unique ever-changing landscape. Also located near the hotel are the Oliver Lee Memorial State Park, Alameda Zoo, which is the oldest zoo in the Southwest, and White Sands Mall. We are in walking distance of shops, restaurants and lounges. Other area attractions just 45 minutes away include: Ruidoso Downs Race Track and Casino, Ski Apache Ruidoso, Ski Cloudcroft, and the White Sands Missile Range. Our hotel features an indoor pool, spa, exercise room, meeting facilities, complimentary Express Start Breakfast, high-speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, hard boiled eggs, and the best-tasting cinnamon roll. Visit Alamogordo, NM and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites

Address: 100 Kerry Ave, Alamogordo, NM 88310-7858
Location: United States > New Mexico > Alamogordo
Price Range: $120 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Alamogordo
Holiday Inn Express Alamogordo
Holiday Inn Alamogordo
Alamogordo Holiday Inn
Hotel Style:
#5 Business Hotel in Alamogordo
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