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Holiday Inn Express Hotel and Suites

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142 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Corsicana, Texas
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

We have been staying at holiday inn hotels in different cities for three days now. It seems that the rooms are larger each day. This room is nice & obviously new or newly renovated. HOWEVER... The elevator is filthy, the pool has ants, and the breakfast staff is very rude. In the pool, there were no pool towels. The front... More 

Helpful?
Thank Jennifer G
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Jennifer, We thank you for sharing your experience while staying at our hotel. We truly regret to hear that your stay was not as pleasant as we would have hoped. We strive to accommodate all of our guests and their needs and we are disappointed to know that we did not meet your expectations with regard to your experience... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is very comfortable and quiet. The staff was very friendly from check in to check out. It is located near restaurants, shopping & the main road in and out of the Alamogordo business district.

Helpful?
Thank Karina P
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Karina, We are glad you had a great stay! Come stay with us again. Arpan Bhakta Corporate Manager More 

San Jose, California
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Holiday Inn Express in Alamogordo when we were traveling between Carlsbad Caverns and White Sands National Monument. The Holiday Inn was modern to the point of being industrial. It is clearly a business hotel more than a family hotel. Still, we did have fun in the indoor pool and the room easily fit us and our... More 

Helpful?
Thank Jennifer B
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Jennifer, Thank you for your feedback. We are a modern hotel and family oriented. Our rooms are lacking art work which will be installed soon. Our renovations are completed with the exception of a few small items. Our beds are brand new and we will be adding a mattress topper to make it more comfortable. Hopefully you can stay... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We always love Holiday Inn Express. This location is wonderful! We were offered tips on tourist attractions, directions, and sleds for the white sands without asking. Breakfast was great! Staff was friendly. Room was very clean. Beds were comfortable.

Helpful?
Thank classfashi
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your great comments about the room, staff and our delicious Express Start breakfast. We do lend sleds for White Sands National Monument. We appreciate your business. Arpan Bhakta Corporate Manager More 

SE, AZ
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean and quiet hotel. The remodel is almost finished and they keep the work quiet and areas clean. Staff is outstanding and breakfast is delicious. Indoor pool is welcome in the desert sun, no need to use sunblock.

Helpful?
Thank ind_sub
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your review. Our renovation in all public areas is complete with just a few fine tuning adjustments remaining. Thanks for your business and comments about our wonderful staff. Thanks Arpan Bhakta Corporate Manager More 

San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 13, 2016

This hotel is currently under construction. It was nice and clean. The beds were comfortable and the breakfast is always good at Holiday Inn Express Hotel. Quite expensive though. The double queen room was expensive and it would have been nice to know that the hotel was currently being remodeled. The New York Times was available, but it was 1... More 

Helpful?
Thank simplewords18
hiexpressalamogordo, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Guest, Thanks for your comments we appreciate your feedback. We will make sure TV's are working better and currently our renovation in the main area is complete. Please visit us again soon. Thanks Arpan Bhakta Corporate Manager More 

Lawrence, Kansas
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2016

There are bad hotels, and then there are hotels that are literal disasters. When we booked this hotel weeks before, we assumed everything was fine. We had no reason to suspect that when we arrived that we would find a hotel under construction. And I don't just mean a little paint and remodeling. I'm talking about a full-on reconstruction of... More 

Helpful?
Thank KWohler
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear KWohler, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience with the hotel conditions and staff service were not as pleasant as it should have been. This is not... More 

FL
Level Contributor
225 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
2 of 5 stars Reviewed May 29, 2016 via mobile

Unusual for a Holiday Inn but it was unkempt. There was construction but there was no attempt to keep the public area clean. The area leading to & near the elevator remained dirty for our 2 days there. Housekeeping did not do a good job with our suite. The hotel was full & I believe they rushed through the rooms.... More 

Helpful?
1 Thank JYPA
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear JYPA, Thank you for writing a review about your recent stay with us. We are glad that you liked the size of our suite. However, it is regrettable that the ongoing construction, poor cleanliness and lack of staff were a let down during your stay. Please accept our sincere apologies for the shortcomings you have experienced. Please know that... More 

Benton Harbor, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 27, 2016 via mobile

Arrived to find under renovation, would have been nice to know that before hand. So anyway checked in our room had been recently renovated, it was obvious it was done cheap and in a hurry. Housekeeping was sub par. We stayed 6 nights in this hotel, we wanted to stay one more night but told the hotel was booked up.... More 

Helpful?
1 Thank Carl S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Carl S, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the renovation and for falling short of your expectations regarding our staff. We also regret your disappointments with our room condition and housekeeping service. Your feedback is troubling and will surely be... More 

San Diego
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed May 24, 2016

When on the road we've usually been very pleased with Holiday Inn Express hotels. And we can be tolerant of hotels that are under renovation. In this case they did upgrade us to a suite, but ... What we experienced: 1. The suite had a small area (refrigerator, coffee maker and sink) outside of the bathroom. The sink had no... More 

Helpful?
Thank BrockSanDiego
IHGService, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear BrockSanDiego, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our Holiday Inn Express hotels from your past stays. However, I was concerned to see that you were not impressed with our property this time around due to the general condition of our suite,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites of Alamogordo, NM, a completely nonsmoking facility. We are located at the south end of town only minutes away from Holloman Air Force Base, New Mexico State University at Alamogordo, and The New Mexico Museum of Space History. Here in the Tularosa Basin you can find one of the world greatest natural wonders, the white sands of New Mexico. Located 13 miles from the hotel, White Sands National Monument is a spectacular 275 square mile unique ever-changing landscape. Also located near the hotel are the Oliver Lee Memorial State Park, Alameda Zoo, which is the oldest zoo in the Southwest, and White Sands Mall. We are in walking distance of shops, restaurants and lounges. Other area attractions just 45 minutes away include: Ruidoso Downs Race Track and Casino, Ski Apache Ruidoso, Ski Cloudcroft, and the White Sands Missile Range. Our hotel features an indoor pool, spa, exercise room, meeting facilities, complimentary Express Start Breakfast, high-speed Internet access and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, hard boiled eggs, and the best-tasting cinnamon roll. Visit Alamogordo, NM and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites

Address: 100 Kerry Ave, Alamogordo, NM 88310-7858
Location: United States > New Mexico > Alamogordo
Price Range: $125 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Alamogordo
Holiday Inn Express Alamogordo
Holiday Inn Alamogordo
Alamogordo Holiday Inn
Hotel Style:
#5 Business Hotel in Alamogordo
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