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Hotel VW Canyon

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#9 of 38 Hotels in Raipur
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel VW Canyon
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108 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Reviewed 2 weeks ago

I have stayed here for 2 night during Nov 2016, it look like decent hotel with very good infra, only thing is that , they could have maintained it better, as infra wise is 4 star comparable. Coming to rooms we have taken a elite room which is nice and big room with very large bathroom. over all i like...

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Helpful?
Thank Kaushal S
Reviewed 2 weeks ago via mobile

I was there for the New Year Function of 2017 with friends.Purchased the pass and entered ,the amount of people at the party were nice but they did not have enough staff to take care of this many people,Overall management of the venue was not good keeping in mind that is is a very reputed hotel hosting a party,Food and...

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Helpful?
Thank Akshat N
Reviewed 2 weeks ago via mobile

We stayed here for one night during new year 31st night. This hotel is not at all maintained and the service is just pathetic. The new year party was just like a lunger. More over this was a 5000 rs paid lunger. We did nt get anything to eat or drink. Total faltu. People fighting and throwing plates. They told...

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Thank Vaibhav A
Reviewed 3 weeks ago via mobile

We had a great experience in this hotel. It's not so nicely maintained and some part of it is left unconstructed and unfinished. The entrance foyer is beautiful of the hotel and so is the pub. Rooms are satisfactory buy lawn is poor. Food is not at all great in taste.

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Helpful?
Thank rhapraxis
Chennai (Madras), India
Reviewed 3 weeks ago

* Very spacious and neat rooms * Comfortable, clean and pleasant bedding arrangement, other clothing * Additional and useful furniture providing extra comfort * Delicious and many varieties of breakfast * Courteous and pleasant hotel staff * Unlimited and good quality WIFI service

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Helpful?
Thank Thiagarajan V
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir, Greetings from Hotel V W Canyon!!! We thank you for your valuable and appreciative feedback on your stay at our property, which are very encouraging. We are delighted to know that you had a great time with us and were impressed with our products service areas as well as the overall ambiance of the hotel. Our associates are...

Reviewed 3 weeks ago via mobile

It is my first stay in a five star hotel and i say it is a very cool and wonderful place. It. It has all kind such as spa, swimming pool, restaurant, and the special is escalator. The rooms are good but the bathroom is awesome, you would like it but it also has a swimming pool half opened and...

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Helpful?
Thank mohitmeher
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir, Greetings from Hotel V W Canyon!!! We thank you for your valuable and appreciative feedback on your stay at our property, which are very encouraging. We are delighted to know that you had a great time with us and were impressed with our products service areas as well as the overall ambiance of the hotel. Our associates are...

Bokaro, India
Reviewed 4 weeks ago

Recently, I stayed in this hotel from 16 th Dec to 19 th Dec 16 regarding participation in a national seminar in Raipur city. Check-in process was very fast . I reached there in the morning as per my flight schedule. Though check-in time is 12 noon but they allowed me for check-in at 9.00 A.M itself . This hotel...

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Thank amar4mdvc
Mumbai (Bombay), India
Reviewed 4 weeks ago

This is decent hotel near to airport. Ask for airport pick up or drop. This send a BMW just for 500 bucks. Staff is good. Liked food. Great variety of food. Has spa and massage therapy. For those who wanna take a day or two off from work along with loved ones, nice place to be in. Check on Goibibo...

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Thank bhaveshkpatel2003
Seoni, India
Reviewed 4 weeks ago

This is a decent hotel with large and beautiful lobby area, a Restaurant with adjacent Swimming Pool. The property is situated in Airport area. The hotel was under repair mode but we got room in very good discounted rate. After renovation it will get its glory.

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Thank rahulpathak84
Reviewed November 30, 2016 via mobile

After u do all the formalities in the reception, they don't greet u well, no guidance of where is the room, lift. No person to take the luggage of u, unless u say them to call someone foe the same. No slippers in the room. Dirty towels and not at all washed properly Unhygeinic coffee mug,stirrer and broken water heater....

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Helpful?
Thank drpranjal
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir, Greetings from Hotel V W Canyon!!! We thank you for your valuable feedback on your stay at our hotel. We are indeed concerned on knowing your views during your stay at our hotel, and have taken immediate steps to address the same. It has always been our Endeavor to provide the best of services & warm hospitality to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
The VW Canyon the first five star facilities hotel in the city of Raipur, Chhattisgarh.The hotel is ideally located in the city center near government offices, shopping, financial and business districts. The Hotel is a 10 minute drive from the Airport and within a 15 minute distance from the Railway station offering guests a choice of 106 keys & 155 beds including Presidential Suite, Royal Suite & Executive Suite. ... more   less 

Additional Information about Hotel VW Canyon

Address: VIP Road No-II | Near Agrashen Dham, Raipur 492001, India
Location: India > Chhattisgarh > Raipur
Price Range: $52 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel VW Canyon 4*
Number of rooms: 140
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Hotel Style:
#4 Spa Hotel in Raipur
#6 Luxury Hotel in Raipur
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Questions & Answers

Here's what travelers have asked, with answers from Hotel VW Canyon staff and other travelers.
2 questions
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Raigarh, India

I booked in Hotel V W Canyan Raipur from 13.09.2016 to 15.09.2016. On arrival we were treated as third grade citizen .

The Room was worst to the extent of dirty stink and hygiene as even toilets were not cleaned after leaving of our predecessor traveler. The Towel stand fell on me leaving a hit on my head. The staff on duty had no curtsy either to come and see or take any action to change the room despite various requests.

On 14.09.2016 it was birthday of my daughter and we decided to celebrate it along with one of our family friend who is principal secretary level officer of CG Government. The worst part is not only quality of food but was served as if it has been cooked about three hours before serving. Even the finger bowl were served with chilled water. For even a piece of Roti our children had to rush to Kitchen and request then too roties cooked long back were served without butter. On complaining we were told that "Do whatever you want no body can do any thing to us". On requesting to talk to General Manager he refused to wake up. In the morning we were billed heavy amount and were being forced to pay that. After discussions when we refused to pay the amount before discussing with the General Manager he obliged us by coming after arguing for about 1 Hour with Reception. Surprisingly we came to know that he was the same guy who was sitting besides us and listening to all arguments.

He in a very rude way refused to talk to us and vanished from the scene saying you do whatever you want as we are having backup of Haldirams and very known politicians.

You will appreciate that this thing has spoiled our daughters birthday and I am very upset over this.

I am an old Customer of VW Canyan and would certainly like a feedback on action taken by you as I have suffered similar thing in Past also but did not report due to Very Good Behavior of Staff.

3 months ago
4 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
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