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Hotel VW Canyon

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#9 of 39 Hotels in Raipur
Certificate of Excellence
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Hotel VW Canyon
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100 Reviews from our TripAdvisor Community

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Showing 100: English reviews
2 reviews
Reviewed 2 days ago NEW via mobile

After u do all the formalities in the reception, they don't greet u well, no guidance of where is the room, lift. No person to take the luggage of u, unless u say them to call someone foe the same. No slippers in the room. Dirty towels and not at all washed properly Unhygeinic coffee mug,stirrer and broken water heater.... More 

Helpful?
Thank drpranjal
Ghaziabad, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Hotel is big with good assets, but the maintenance and handling is very poor. corridors were stinking. Few electrical points not working. Very poor wifi signal strength across hotel. Suggest management to look into this on priority.

Helpful?
Thank raixypex
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir , Greetings from Hotel V W Canyon!!! We thank you for your valuable feedback on your stay at our hotel. We are indeed concerned on knowing your views during your stay at our hotel, and have taken immediate steps to address the same. It has always been our Endeavor to provide the best of services & warm hospitality... More 

MUMBAI
Level Contributor
100 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 4 weeks ago

We chose this hotel for its amenities, for a family vacation.This is a large property with a lot of open spaces and amenities, but poorly maintained. It has a clubhouse with a well equipped gym, a decent spa and some sporting facilities. But unfortunately, the TT rackets and ball were broken; the squash rackets were broken as well. There were... More 

Helpful?
Thank ANJUGOELA
Copiapo, Chile
Level Contributor
12 reviews
Reviewed October 4, 2016

Nice place, peaceful location, good food, good service, clean rooms! It has a swimming pool and gym. Not very expensive compared to the service provided. Value for money! Overall it was a pleasant stay!

Helpful?
Thank Rishiraj S
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir, Greetings from Hotel V W Canyon!!! We thank you for your valuable and appreciative feedback on your stay at our property, which are very encouraging. We are delighted to know that you had a great time with us and were impressed with our products service areas as well as the overall ambiance of the hotel. Our associates are... More 

mumbai
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 30, 2016 via mobile

Huge rooms with big balconies and located near the airport. Hotel service can be better. Hotel has a swimming pool and many banquets for corporate clients. Hotels only drawback is that there is nothing located around the property.

Helpful?
Thank sharon s
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir, Greetings from Hotel V W Canyon!!! We thank you for your valuable and appreciative feedback on your stay at our property, which are very encouraging. We are delighted to know that you had a great time with us and were impressed with our products service areas as well as the overall ambiance of the hotel. Our associates are... More 

Raigarh, India
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 28, 2016

I booked hotel for my Family in Hotel V W Canyan Raipur from 13.09.2016 to 15.09.2016. On arrival we were treated as third grade citizen being from MMT. The Room was worst to the extent of dirty stink and hygiene as even toilets were not cleaned after leaving of our predecessor traveler. The Towel stand fell on me leaving a... More 

Helpful?
Thank VIVEKRPANDEY
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Mr.Pandey , Greetings from Hotel V W Canyon!!! We thank you for your valuable feedback on your stay at our hotel. We are indeed concerned on knowing your views during your stay at our hotel, and have taken immediate steps to address the same. It has always been our Endeavor to provide the best of services & warm hospitality... More 

New Delhi, Delhi, India
Level Contributor
88 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 20, 2016

it is magnificent from the time you enter and the time you leave rooms are spacious and so is the washroom- spic and span wifi works in every corner of the hotel breakfast spread was good but could be better. highly highly recommended

Helpful?
1 Thank amg1972
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir/Madam, Greetings from Hotel V W Canyon!!! We thank you for your valuable and appreciative feedback on your stay at our property, which are very encouraging. We are delighted to know that you had a great time with us and were impressed with our products service areas as well as the overall ambiance of the hotel. Our associates are... More 

Pune, India
Level Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 31, 2016

We were here for a weeding and the hotel is superb. They were very patient with all our demands and behavior which mind you ends up getting a bit loud considering so many people. But good service and good rooms..

Helpful?
Thank Prachi J
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Madam, Greetings from Hotel V W Canyon!!! We thank you for your valuable and appreciative feedback on your stay at our property, which are very encouraging. We are delighted to know that you had a great time with us and were impressed with our products service areas as well as the overall ambience of the hotel. Our associates are... More 

Indore, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 26, 2016

There was a marked improvement in service, facilities and ambience. The hotel is closer to Airport at a calm location which makes it perfect place to relax. I got a fast check-in along with a wi-fi key in their amazingly large Lobby. The rooms are big and comfortable with clean linen, nice decor, big bathrooms. The breakfast was tasty with... More 

Helpful?
1 Thank mrinalp2015
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir, Greetings from Hotel V W Canyon!!! We thank you for your valuable and appreciative feedback on your stay at our property, which are very encouraging. We are delighted to know that you had a great time with us and were impressed with our products service areas as well as the overall ambience of the hotel. Our associates are... More 

Kolkata (Calcutta), India
Level Contributor
4 reviews
Reviewed July 14, 2016 via mobile

Far off from city, not maintained well. Poor service. Reception Staff clueless about timings of swimming pool. Couldn't find any staff up to mark. No mobile network of Vodafone in rooms! Got rashes after using pool! Smoke detector suddenly started making loud siron at 1 Am... can u imagine..Average breakfast spread. There are many good properties now at Raipur...don't waste... More 

Helpful?
Thank _ca_sunil1
HOTELVWCANYON, Front Office Manager at Hotel VW Canyon, responded to this review

Dear Sir, Greetings from Hotel V W Canyon!!! We thank you for your valuable feedback on your stay at our hotel. We are indeed concerned on knowing your views during your stay at our hotel, and have taken immediate steps to address the same. It has always been our Endeavor to provide the best of services & warm hospitality to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
The VW Canyon the first five star facilities hotel in the city of Raipur, Chhattisgarh.The hotel is ideally located in the city center near government offices, shopping, financial and business districts. The Hotel is a 10 minute drive from the Airport and within a 15 minute distance from the Railway station offering guests a choice of 106 keys & 155 beds including Presidential Suite, Royal Suite & Executive Suite. ... more   less 

Additional Information about Hotel VW Canyon

Address: VIP Road No-II | Near Agrashen Dham, Raipur 492001, India
Location: India > Chhattisgarh > Raipur
Price Range: $63 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel VW Canyon 4*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Raipur
#6 Luxury Hotel in Raipur
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Questions & Answers

Here's what travelers have asked, with answers from Hotel VW Canyon staff and other travelers.
2 questions
Ask a question
Raigarh, India

I booked in Hotel V W Canyan Raipur from 13.09.2016 to 15.09.2016. On arrival we were treated as third grade citizen .

The Room was worst to the extent of dirty stink and hygiene as even toilets were not cleaned after leaving of our predecessor traveler. The Towel stand fell on me leaving a hit on my head. The staff on duty had no curtsy either to come and see or take any action to change the room despite various requests.

On 14.09.2016 it was birthday of my daughter and we decided to celebrate it along with one of our family friend who is principal secretary level officer of CG Government. The worst part is not only quality of food but was served as if it has been cooked about three hours before serving. Even the finger bowl were served with chilled water. For even a piece of Roti our children had to rush to Kitchen and request then too roties cooked long back were served without butter. On complaining we were told that "Do whatever you want no body can do any thing to us". On requesting to talk to General Manager he refused to wake up. In the morning we were billed heavy amount and were being forced to pay that. After discussions when we refused to pay the amount before discussing with the General Manager he obliged us by coming after arguing for about 1 Hour with Reception. Surprisingly we came to know that he was the same guy who was sitting besides us and listening to all arguments.

He in a very rude way refused to talk to us and vanished from the scene saying you do whatever you want as we are having backup of Haldirams and very known politicians.

You will appreciate that this thing has spoiled our daughters birthday and I am very upset over this.

I am an old Customer of VW Canyan and would certainly like a feedback on action taken by you as I have suffered similar thing in Past also but did not report due to Very Good Behavior of Staff.

2 months ago
3 months ago

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Questions? Get answers from Hotel VW Canyon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Third floor with a good view”
 of 5 bubbles 102anilg, Mar 28, 2016 | Read review
5 of 5
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