We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This is a poorly run hotel, On arrival you will find no tea/coffee making facilities, no hairdryer, you will pay extra for a fridge and air conditioning. This was supposedly their top room..ie, a suite. On arrival, no towels, no toiletries, not even a toilet...More
Forced to give a 1*
We checked out after 50-minutes after being totally shocked:
There was no internet reception so we couldn’t use WhatsApp or email to contact our holiday company for help, it was 25/12 when we arrived and their helpline was unanswered.
The first thing to remember in Gambia is a 3 star hotel is never going to be the same standard as an European 3 star, so that said here we go. The Djeliba Hotel is a good hotel. All the staff from security to reception,...More
2 Thank lee r
Response from Claire J, Manager at Djeliba HotelResponded 6 days ago
Thank you for such an honest and great review of the hotel. We appreciate your custom and look forward to you revisiting us again soon.
We returned yesterday from Djeliba. We had read previous reviews about this hotel where you do not get the room you paid for and we were hoping this was not going to happen to us. We booked with Thomas Cook a few months before we...More
Response from Claire J, Manager at Djeliba HotelResponded 2 weeks ago
We are so sorry about the mix up with rooms upon arrival and hope this initial disruption did not spoil your overall holiday to The Gambia. We are taking action on the points raised and will be passing on to the relevant departments and management...More
Have stayed in the Gambia many times, mostly in Kololi. I booked a basic room with Thomas Cook as this was all that was available on their website.
I was shocked when I saw the state of the room. It is one of two blocks...More
1 Thank Antonyh1952
Response from Claire J, Manager at Djeliba HotelResponded 3 weeks ago
Thank you for your comments. We have many guests that choose to return to these rooms each year but do understand that they will not be suitable for all guests. We are pleased to learn that you were moved and able to enjoy the rest...More
$59 - $96 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
TripAdvisor is proud to partner with Expedia, Hotels.com and Travelocity so you can book your Djeliba Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.