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Smartline Palma Rima

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Smartline Palma Rima
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288 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Scarborough, United Kingdom
1 review
Reviewed yesterday NEW

Thank you once again for a lovely holiday.Everything was great and we look forward to returning again next year.Staff and Management were so kind to us,and the addition of Mr Singh to the team, is an asset. A friendly man who can't do enough to help.Enjoy the Christmas cake.

Helpful?
Thank 444trudie
Sutton Coldfield, England, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

We have been to this hotel many times, and looking forward to arriving again tomorrow. Booked a bungalow, hope the management see this as we would like one near the pool this time, Mr and Mrs Green!! Always enjoyed our visit here, lovely staff and lovely pool.

Helpful?
Thank Mandy G
Cardiff, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago NEW

this was a lovely hotel and the staff were excellent, really friendly and helpful. The meals were fine, a bit mediocre but the biggest let down was the all inclusive bar. The vodka was on sale for £2 a litre in the local supermarket and the spirits were limited to vodka. rum. brandy and gin, all cheap local brands. The... More 

Helpful?
2 Thank janice r
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that... More 

Chesterfield
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

We booked at Palma Rima for a last minute birthday treat for my wife, we upgraded to a deluxe bungalow which was fine lovely and clean and room and towels changed daily. We stayed bed and breakfast and I can't really fault the breakfast as it wasn't a full English but still something for every morning. Our main gripe with... More 

Helpful?
1 Thank Markmarsden
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Markmarsden, Thank you for your feedback, its great to know our staff and your accommodation was amazing. we are sorry the price of beer was not to your expectation but as a hotel we are the cheapest in comparison with other hotels. Thanks for considering the hotel to be Nice and our staff and management are always ready to... More 

London, United Kingdom
Level Contributor
33 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 1 week ago

This time we stayed in whats commonly referred to as Cell Block H :-). The room was fine. Quite spacious and balcony overlooked the sea. Beds were ok, shower was ok. Everything was clean if dated and i would stay here again. Food was the same as last time. Very basic but VERY tasty. The soups in particular were very... More 

Helpful?
1 Thank CavaQueen1970
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel... More 

Retford, United Kingdom
2 reviews
Reviewed 1 week ago

just got back from this hotel ,first of all I would like to praise the staff who all do a great job ,very friendly and helpful ,I think the problem with this hotel is the management , who don't care as long as they are making money.the locals call this hotel palma rip off and I could not agree more.... More 

Helpful?
Thank caroline c
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your informative review. We apologize for not meeting your expectations; we have noted your comments and will have a look at them. Thanks for your positive feedback: -staff doing a great job -room spacious and clean Thanks for the negative as we will try our best for your next visit to impress you. if you... More 

Travelers are raving about these Kololi hotels

Hemel Hempstead, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

Stayed here for one week with my daughter. Had a bungalow room which was very basic, but clean and very large. Bathroom could do with some attention. Intermittent hot water. No problems with bugs in our room. All staff very friendly and helpful. Pool area good and cleaned regularly. Food choice limited. Breakfast very basic. Bumsters are a pain as... More 

Helpful?
2 Thank Sandra C
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that... More 

Bristol
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Our 3rd stay a Palma Rima, staff as always so pleasant & helpful. Some rooms in cell block H have had a refurb & looked really nice, new bathrooms with large walk in showers (hope they are going to refurb all the rooms!) Binta, who cleaned our room was a lovely girl who advised us on the local "brew" to... More 

Helpful?
2 Thank 0117mazzer
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

We stayed at Palma Rima for 2 weeks and had the best time ever, the staff are great from the manager to garden staff. The waiters and bar staff were very friendly and always there to help. The cleaners and garden/ pool staff keep the hotel and grounds clean and tidy. The only fault I had was I had to... More 

Helpful?
2 Thank Barbarayates148
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that... More 

Bristol, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago via mobile

Just got back from this hotel had a great time and beer is £1.50 in hotel about 90p outside hotel staff are great especially Tony in sun shine bar nothing to much trouble breakfast was average cereal toast eggs hash potatoes mushroom varies by day rooms are fine no kettle no iron or hairdryer basic but clean and tidy cleaned... More 

Helpful?
3 Thank Rick R
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Smartline Palma Rima Hotel an exquisite hotel providing standard hotel servicers that will satisfy you and your family vacation. We offer one the of most comfortable hotel services in the country concerning largest sports and entertainment that will blow your mind for another visit. We are approximately 180meters to the Beach. Our breakfast is a buffet style with a large selection of cold and hot food also lunch and dinner will consist of good selection of international and African dishes. ... more   less 

Additional Information about Smartline Palma Rima

Address: Badala Highway | Kololi beach, Kololi, Gambia
Location: Gambia > Banjul Division > Kololi
Price Range: $46 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smartline Palma Rima 2*
Number of rooms: 165
Reservation Options:
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Also Known As:
Hotel Palma Rima
Palma Rima Kololi
Palma Rima Hotel Gambia
Palma Rima Gambia
Smartline Palma Rima Gambia/Kololi
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Questions & Answers

Here's what travelers have asked, with answers from Smartline Palma Rima staff and other travelers.
94 questions
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Questions? Get answers from Smartline Palma Rima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we had a standard room which was fine. See previous comments regarding air conditioning.”
 of 5 bubbles janicer268, 1 week ago | Read review
“Air-Conditioned room as it is bigger and definitely required.”
 of 5 bubbles MartinT408, 2 weeks ago | Read review
“Clean with everything working. Flat screen tv and lovely walk in shower.”
 of 5 bubbles ValerieYoung, 2 weeks ago | Read review
“Bungalow s are better than Rooms on block. but then the Bungalow cost more . . .”
 of 5 bubbles 751lyndav, 4 weeks ago | Read review
“Bungalows 2 2a 7, 7a are best placed for amenities”
 of 5 bubbles , 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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