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Smartline Palma Rima

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328 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Reviewed 2 days ago NEWvia mobile

Stayed here for 3 weeks in Feb in a bungalow which was spacious and clean. Beds were comfortable but the matresses need updating as they are worn and tatty and dip in the middle. Pillows were comfy. Shower was powerful and we always had hot water. Take a extension lead as only 2 plug sockets one which you may use...

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Helpful?
Thank Z_1000000000
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that...

Bristol, United Kingdom
Reviewed 3 days ago NEW

What a lovely hotel this was. We arrived on the 6th Feb (all 30 of us) as part of a university trip, the reception were very quick at checking us all in and very helpful on (important) matter such as wifi, the bar etc. On arrival in the room, we though it was very clean and fairly spacious with a...

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Helpful?
Thank Laura T
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that...

Reviewed 2 weeks ago via mobile

Not a bad hotel for a 3* staff there make it worth going..can get noisy if nr main building..bungalows much better..still quite limited for an all inclusive.. a few decent restaurants in the area.. theres also the english run churchills..but prefered to mix with the locals..taxis are cheap enough to go visit places .but make sure you sort out price...

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Helpful?
Thank myhols17
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that...

Reviewed 2 weeks ago via mobile

Myself and my son visited...hes 13. We couldnt go out on a night outside the hotel due to the hassle from the bumsters ..which are lined up outside the hotel entrance. A polite no didnt work and a firm one got a laugh. Two men grabbed my son and tried to pull him with them, they wanted to take him...

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Helpful?
Thank bex2411
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments and feedback. your comments are noted and will do our best to solve it. Thanks for your help We look forward to welcoming you back and hope that you continue to recommend us...

East Midlands, United Kingdom
Reviewed 4 weeks ago

we did not get long in the Gambia as our trip was cut short due to political unrest. do not be put off by this, as it is generally a very stable country. our hotel was basic but clean and the staff very friendly. it was rated as 3* but that is a little optimistic by European standards. we found...

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Helpful?
Thank smith3qb
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that...

Sheffield, United Kingdom
Reviewed 4 weeks ago

went all inclusive could not eat the food or drink the drinks shocking maid ripped us off with doing some of our washing. no fridge no air con had to pay extra for them.loved the area but would not stay there again sambas brilliant barrista beach bar aswell for food complaind to thomas cook but they have not got back...

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Helpful?
1Thank cathwhit
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your informative review. We apologize for not meeting your expectations; we have noted your comments and will have a look at them. Please do come back as we will endeavor to make your next stay an excellent one and contact me on arrival to welcome you and assist you.

Hartlepool, United Kingdom
Reviewed 4 weeks ago

The hotel is basic but clean the staff are very nice helpful try very hard to make your stay enjoyable we stayed over Christmas weather great they put on a gala which was very good they worked all day till 3 am to please people noting was a bother to them and they were all was smile ing great country...

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Thank gary082016
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that...

Reviewed 4 weeks ago

We stayed in the bungalows which certainly allow you to feel the African culture! First morning I woke up opened the curtains and saw many monkeys outside playing and on our patio it was amazing ! Bungalows are basic but they are clean and have lots of room far more than stopping in the main building. It is lovely to...

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Helpful?
Thank Phil C
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that...

Bristol, United Kingdom
Reviewed January 20, 2017

We stayed here from 30th December to 6th January stayed in a bungalow which yes could do with some TLC but still has all you need to wash and sleep in I don't go away to stay in a room as long as I can wash and sleep that's all I use the room for we went all inclusive and...

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Helpful?
Thank Heidi J
SmartlinePalmaRima, Public Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your kind review. We are grateful to hear that your stay with us was a memorable one, and we appreciate your comments based on our staffs’ performances, and conducive room. It was our sincere pleasure to have been able to host you on your vacation. We look forward to welcoming you back and hope that...

Leicester, United Kingdom
Reviewed January 17, 2017

Stayed in this hotel in November 2017, B&B you have to pay for fans/air conditioning, which was very expensive and they are charged on a daily basis, the locals call it Palma rip off, i have stayed in many budget Hotels in The Gambia and never at to pay for air conditioning yet, if you want to stick to a...

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Helpful?
1Thank Diane T
SmartlinePalmaRima, Guest Relations Manager at Smartline Palma Rima, responded to this review

Dear Guest: Thank you for your informative review. We apologize for not meeting your expectations; we have noted your comments and will have a look at them. Please do come back as we will endeavor to make your next stay an excellent one and contact me on arrival to welcome you and assist you.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Parking
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Free Parking
Official Description (provided by the hotel)
Smartline Palma Rima Hotel an exquisite hotel providing standard hotel servicers that will satisfy you and your family vacation. We offer one the of most comfortable hotel services in the country concerning largest sports and entertainment that will blow your mind for another visit. We are approximately 180meters to the Beach. Our breakfast is a buffet style with a large selection of cold and hot food also lunch and dinner will consist of good selection of international and African dishes. ... more   less 

Additional Information about Smartline Palma Rima

Address: Badala Highway | Kololi beach, Kololi, Gambia
Location: Gambia > Banjul Division > Kololi
Price Range: $39 - $59 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smartline Palma Rima 2*
Number of rooms: 165
Also Known As:
Hotel Palma Rima
Palma Rima Kololi
Palma Rima Hotel Gambia
Palma Rima Gambia
Smartline Palma Rima Gambia/Kololi
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Questions & Answers

Here's what travelers have asked, with answers from Smartline Palma Rima staff and other travelers.
104 questions
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Questions? Get answers from Smartline Palma Rima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bungalows looked lovely and spacious”
  • Sunset at Solomans
  • View from Banjuls Arch 22
 of 5 bubbles laurat610, 3 days ago | Read review
“the tour operators generally go to 3* accomodation (euro 2*). at the Palma Rima, the bungalows are bigger and better than the hotel rooms”
 of 5 bubbles smith3qb, 4 weeks ago | Read review
“It's close to the strip and beach”
 of 5 bubbles gary082016, 4 weeks ago | Read review
“Go for the bungalows and have a real African experience.”
 of 5 bubbles philcJ207PR, 4 weeks ago | Read review
“Bungalows newer built and to a good standard, stay back from the pool if you want afternoon quiet.”
 of 5 bubbles Frostiedog, Jan 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question