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Jean-Michel Cousteau Resort

Travelers' Choice award winner
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Lesiaceva Point Road, Savusavu, Vanua Levu 9999, Fiji
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1 room 1 adult
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Jean-Michel Cousteau Resort
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318 Reviews from our TripAdvisor Community

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Sydney, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

We have mixed feelings about our stay at Jean Michel Cousteau. The resort itself is just beautiful. The location & the staff were fabulous. We did holiday in Fiji during a very hot time of the year and the humidity was very high. The bures & entire resort do not have air conditioning which we found hard at night time... More 

Helpful?
Thank Dani P
Helen R, Manager at Jean-Michel Cousteau Resort, responded to this review

Bula Dani, Vinaka for taking the time to write about your experience on Jean-Michel Cousteau Resort. We have a wonderful family of staff and we appreciate your recognition of them. We also value your constructive comments as it allows us to put measures in place to continue improving our service. We are very sorry for the inconvenience you experienced with... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It has taken me a while to write this review however we had the best family holiday ever at Jean Michel (May 15). we were hooked as soon as our friends told us every child under 5 gets a full time nanny. We have a 3 year old and a 1 year old and it was simply fantastic. Our nannies... More 

Helpful?
Thank adam s
Missoula, Montana
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I spent just over two weeks here: our Bure was wonderful, food excellent, staff very friendly. Scuba diving spectacular, the best we have seen in our world-wide experience (we dove over 20 times). Although just the two of us, we could see they had a robust children's program (separate children's and adult pools). Truly eco friendly: grow... More 

Helpful?
Thank Patrick B
Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We have just returned from a 7 night stay at Jean-Michel Cousteau Fiji Resort, staying in a beautiful beach front bure with our two teenage daughters. I cannot sing our praises loud enough for the facilities, activities and the beautifully warm and welcoming staff, who are obviously well trained but naturally obliging and willing to do anything possible to make... More 

Helpful?
Thank ellenyoung0102
Helen R, Manager at Jean-Michel Cousteau Resort, responded to this review

Bula Vinaka. Did we love your review? In your very own words "Absolutely"! Thank you for the perfect review and furthermore for the time you have taken to write a review of your stay with us at Jean-Michel Cousteau Resort. Firstly, so wonderful to be able to travel together as a family. To have the opportunity to share quality time... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The most wonderful place to relax, we wouldn't go anywhere else for a break from the hectic lifestyle we lead. We can't recommend the resort enough. Children are very welcome and are kept busy with activities through the day by the wonderful staff.

Helpful?
Thank Lee H
Helen R, Manager at Jean-Michel Cousteau Resort, responded to this review

Ni sa bula Lee, thank you so much for recent review of Jean Michel Cousteau Resort. We are so delighted to know that you and your family made such good friends keeping busy with our wonderful staff. Furthermore, pleased that you were able to travel together as a family. To have the opportunity to share quality time with loved ones.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Wow. what a place! From the time we got off the bus from the airport we knew this was a special place and we were right! Nestled into the point of Savusavu bay with a spectacular outlook the accommodation (stunning thatched roof bures), food (a smart combination of contemporary western and authentic local dishes) and service (attentive and genuine) were... More 

Helpful?
Thank FOODIE1274
Helen R, Manager at Jean-Michel Cousteau Resort, responded to this review

Bula Vinaka, Wow, what a response! Thank you for the perfect review and furthermore for the time you have taken to write a review of your stay with us at Jean-Michel Cousteau Resort. Yes, you are right when you say it is the "little things" that make the difference. We appreciate all feedback especially the "human experience" as it is... More 

Minsk, Belarus
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice place, very tranquil. Food is quite good as well. Staff is lovely and caring. The beach is small, entrance to the ocean is cleaned a bit but gets rocky when you go further in so I'd recommend wearing special shoes to protect your feet.

Helpful?
Thank bellaganger
Helen R, Manager at Jean-Michel Cousteau Resort, responded to this review

Bula Vinaka and thank you so much for your great review of Jean-Michel Cousteau Resort. We thank you so much for your wonderful words about our great location, the food and our friendly local staff, of whom we are so proud. We are thrilled that you chose our resort for your Fiji holiday, and we do hope to see you... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an amazing location and the resort staff are very friendly, professional and willing to please. Our family of two adults and sons as 3 and 7 stayed for 6 nights and it was our first visit to the Jean-Michel Cousteau Resort, after hearing amazing reviews from friends and online. We loved the spacious. traditional bures and feel of... More 

Helpful?
3 Thank AmberU123
Helen R, Manager at Jean-Michel Cousteau Resort, responded to this review

Bula vinaka Amber thank you for your recent review of Jean-Michel Cousteau Resort. We are so happy that you and your family enjoyed your stay with us, and that you were able to take advantage of the many activities we offer - including our great Fijian cultural activities and what our Bula Club has to offer. We pride ourselves on... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

Really wonderful resort. Staff are super helpful and very accommodating. This is a small intimate resort and wonderful if you want to give the children some freedom without worrying about them getting lost. The Fijian buddies are great and our children enjoyed interacting with them. We also had plenty of family time which was wonderful. If I had to be... More 

Helpful?
1 Thank A TripAdvisor Member
Helen R, Manager at Jean-Michel Cousteau Resort, responded to this review

Bula Vinaka. Thank you very much for taking the time to write about your recent stay at Jean-Michel Cousteau Resort. We appreciate and value your kind words about the resort, the food and our amazing buddies in Bula Club. Most importantly our friendly local Fijian staff for who we are extremely proud of. Thank you for highlighting one comment, we... More 

Melbourne, Victoria, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This resort is without a doubt a stand out location, it looks like something out of a movie. The bures are beautiful, ours was spacious & we had a small garden area complete with a hammock looking at the beach. The beach is not as we would expect coming from australia, not room to sun bake at all. Jump in... More 

Helpful?
9 Thank Cheree S
Helen R, Manager at Jean-Michel Cousteau Resort, responded to this review

Ni sa Bula Cheree, Thank you for your comments with regards to your recent stay at the resort, they are taken seriously and constructively. We are working to rectify the issues raised. Vinaka vakalevu More 

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