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Grand Rotana Resort & Spa

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Grand Rotana Resort & Spa
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1,161 Reviews from our TripAdvisor Community

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Showing 858: English reviews
Cairo
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel location, sea view rooms, and layout were very nice however the quality of the food was horrible and very limited options. Most of the staff were friendly however some of them weren't. At check in, the receptionist almost shouted at me as I was trying to clarify that I reserved 3 nights and he is insisting that they... More 

Helpful?
Thank MayKhal
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review

Dear Ms. May, Thank you very much for choosing to stay at Grand Rotana Resort & Spa and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Please be assured that I have passed your feedback to the concerned department as we view... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

great vacation in Grand rotan !!! best animators, good service, nice and big hotel. Every year more like it. Very comfortable rooms. Like the sky bar and live music that plays there.Every evening shows are held every morning charge. Boring will not be exact

Helpful?
Thank Алина И
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent visit to Grand Rotana Resort & Spa-Sharm El Sheikh. We are extremely delighted to read that you had an overall wonderful stay, it is great to read your comments in regards to our Sky bar and our animation team. I will of course... More 

Jeddah, Makkah, Saudi Arabia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

In general the hotel was more than very good , the staff every where in the hotel were friendly and smiley specially ' Remon ' in C Lido cafe and ' Michelle ' in the beach animation team , and everyone else . The housekeeping was OK but needs little bit improvement. Otherwise everything was great

Helpful?
Thank Sarah A
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review

Dear Ms. Sarah, Thank you for taking the time to share your thoughts from your recent stay with us here at Grand Rotana Resort &Spa-Sharm El Sheikh. We love to hear when our guests have enjoyed themselves. I will be sure to pass these on to everyone here. Please be assured that we have well noted your comments concerning the... More 

Saudi Arabia
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

As I'm repeated guest in this hotel this time not like any other time I spent in this hotel before I stayed this time 22 days had so much fun with the animation team they always make me smile they have very good entertainment manager very polite very professional thanks Mauro for making my Holliday I enjoyed every moment and... More 

Helpful?
Thank shifanagadi
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review

Dear Guest, It was lovely to hear that you enjoyed your recent stay with us here at Grand Rotana Resort & Spa-Sharm El Sheikh . Thank you for taking the time to let us know, it is always very rewarding for us. Should your plans bring you back to Grand Rotana Resort & Spa-Sharm El Sheikh I do hope that... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

One of my favorite hotel i ever stayed i like the service with good quality helpful staff lots of outlets with very big massive main swimming pool with slides and special thanks to the animation team especially mauro always make sure that all is perfect not just ok with every one he is really good leader and i really enjoyed... More 

Helpful?
Thank Fatima I
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review

Dear Ms. fatima, Thank you for taking the time to write this review on TripAdvisor regarding your recent visit to Grand Rotana Resort & Spa-Sharm El Sheikh. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. I would also like... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

It was my first time to stay in this luxury hotel but it will not be the last time i really did enjoyed my stay good service with good quality very helpful staff lots of outlets to satisfy all kind of guest and special thanks to all the animation team mauro mira mido misha tanya alina they really do hard... More 

Helpful?
Thank Rgjh V
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review

Dear guest, Thank you for the great review and the 5 Star rating, we do work really hard to provide the best guest service and it is really good that all our teams efforts pay off, getting such an awesome review. I am very happy and proud to hear that our staff made you feel so special and your stay... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is very nice. The swimming pool is great. But the rooms and the bathroom are not very clean. The greatest in this hotel is the animation team. Food is kind of good. The service at the swimming pool bar is great too.

Helpful?
Thank aannssaarr
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review

Dear Guest, Thank you very much for posting the comments about your recent stay with us. I am pleased to read your compliments to the animation team. With regards to your constructive feedback, I shall definitely take a closer look at the aspects listed by you for the sake of our services enhancement. Best Personal Regards, Azmi Sami, General Manager More 

UK
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here with a group of friends for a diving trip as didn't fancy the dive accommodation. Truly had an amazing time, cleanliness was top notch. Brilliant service by staff. Nothing was ever enough. Tranquil and calm. Would highly recommend.

Helpful?
Thank Paul R
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mr.Paul, Thank you very much for your feedback. We are very happy to hear that you had a pleasant stay and that you experienced the service our Colleagues are well-known for. Thank you very much for taking the time to review us on TripAdvisor and for choosing Grand Rotana resort &Spa-Sharm El Sheikh. We appreciate very much your recommendation... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We r here a week for my birthday . We toke 3 night more ;) the stuff is lovely at the sky bar (( Ahmed and Hamada 😍😍 )) beach barman r so friendly and special thnx to taha . Mahmoud .and Hamada they make our holiday very special ... we had only one case with restorant Mohamed is very... More 

Helpful?
Thank Yara H
GrandRotana, General Manager at Grand Rotana Resort & Spa, responded to this review

Dear Ms. Yara, Thank you for taking the time to share your thoughts from your recent stay with us here at Grand Rotana Resort &Spa-Sharm El Sheikh. We love to hear when our guests have enjoyed themselves. I will be sure to pass these on to everyone here. We look forward to having you back in the near future at... More 

Sharm El Sheikh
1 review
3 of 5 stars Reviewed 2 weeks ago

we asked for housekeeping to clean the room and went to breakfast then came back and still not cleaned and we stayed for over one hour before going to the pool and still no one showed up they do not work as guest request priority which as a a housekeeping manager i know they should have As for room service... More 

Review collected in partnership with this hotel

Helpful?
Thank khaleds267
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mr. Khaled, Thank you very much for sharing your valuable opinion with us. Kindly accept our sincere apologies for the inconvenience that, as you describe, occurred during your stay. Please be assured that we have well noted your comments concerning the cleanliness and delay in providing the service by rooms service. Your feedback was communicated to the person in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Club Rotana Sea View Room (34)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Palms Bar & Grill Located on the beach front, Palms offers BBQ, Seafood catch of the day mixed grill, crispy salads and exotic cocktails throughout the day. Guests can relax under the shade of the beach hut and enjoy a refreshing drink while admiring the spectacular view of Tiran Island and the Red Sea. Palms Bar & Grill is included in the Ultra All Inclusive Formula Opening hours from 09:00 AM till 18:00 Pm In Winter from 19:00 PM till 22:30 PM In Summer from 09:00 Am till 18:00 PM & from 19:00 PM till 23:00 PM ... more   less 

Additional Information about Grand Rotana Resort & Spa

Address: Sharks Bay | P.O.Box:296, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range: $65 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Rotana Resort & Spa 5*
Number of rooms: 526
Reservation Options:
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Also Known As:
Grand Rotana Hotel Sharm El Sheikh
Grand Rotana Resort And Spa
Grand Rotana Sharm El Sheikh
Hotel Style:
#21 Business Hotel in Sharm El Sheikh
#36 Top resorts Hotel in Sharm El Sheikh
#41 Spa Hotel in Sharm El Sheikh
#47 Romantic Hotel in Sharm El Sheikh
#53 On the Beach Hotel in Sharm El Sheikh
#55 Luxury Hotel in Sharm El Sheikh
#62 Family Hotel in Sharm El Sheikh
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